Dec 2021 – Aug 2022 · 8 mos · Bangalore Urban, Karnataka, India

Jun 2019 – Nov 2021 · 2 yrs 5 mos

• Analysed sales business processes and requirements, and provided end to end solution design for various business problems.

Oct 2017 – Jun 2019 · 1 yr 8 mos

Dec 2014 – Jan 2017 · 2 yrs 1 mo · Bangalore

• Traveled onsite to understand EF's Sales Business
• 2014-12 -
• 2017-10
• Accomplishments
• Education
• Processes, analyze existing gaps and propose effective
• solutions for B2C CRM application migration to Salesforce.
• Coordinated with Business Users, creating User Stories, Use
• Cases, Wireframes and Business Flow Diagrams,
• Executed various Salesforce – Admin tasks, like user
• management, validation rules, flows, process builder and
• workflows.
• Responsible for Duplicate Check, Pricing and Apttus –
• CPQ module.
• Conducted user training sessions for Business Users across
• 20+ countries (parts of Europe and Latin America).

Jan 2013 – Nov 2014 · 1 yr 10 mos · Bangalore

• Managed Client Interactions for gathering requirements
• for Deal and Loan Management solutions.
• Created screen mock-ups, flow diagrams and
• requirement documents.
• Analyzed Business Scenarios, developed Use Cases and
• Security policies.
• Coordinated with QA and Devs during implementation
• phase.
• Created User training manuals and conducted user
• training sessions.

Jul 2012 – Dec 2012 · 5 mos · Bangalore