Mahesh B.

Operations Associate

Pune, Maharashtra, India14 yrs 7 mos experience

Key Highlights

  • Expert in operational efficiency and team empowerment.
  • Proven track record in managing large teams effectively.
  • Strong focus on customer satisfaction and employee development.
Stackforce AI infers this person is a seasoned operations manager in the hospitality industry, specializing in team management and operational excellence.

Contact

Skills

Core Skills

People ManagementP&l Management

Other Skills

Employee Rewards ProgramsEmployee TrainingCluster Analysis

About

At Barbeque Nation Hospitality Ltd., my focus on operational efficiency and team empowerment has been pivotal in steering the organization towards delivering unparalleled dining experiences. Our commitment to customer satisfaction is reflected in the meticulous management of day-to-day operations and the implementation of effective employee rewards programs. Drawing from a solid foundation in cluster analysis and employee training gained as Cluster Manager at Ola Foods, the skills I've brought to my current role encompass enhancing team performance and optimizing profit and loss analysis. With a strategic approach to overseeing 120+ team members, I've cultivated a culture of excellence that prioritizes both the customer journey and the development of new managerial talent.

Experience

14 yrs 7 mos
Total Experience
2 yrs 3 mos
Average Tenure
1 yr
Current Experience

Good seoul foods

Area Manager

May 2025Present · 1 yr · Pune, Maharashtra, India · On-site

Zepto

Cluster Manager

Jan 2025May 2025 · 4 mos · Pune · On-site

Barbeque nation hospitality ltd.

Business Manager

May 2022Jan 2025 · 2 yrs 8 mos · Pune, Maharashtra, India

People ManagementEmployee Rewards ProgramsP&L ManagementEmployee Training

Ola foods

Cluster Manager

May 2021May 2022 · 1 yr · Pune, Maharashtra, India

  • 1.Outlet Visit. * adherence to the standard. *Handling
  • 10+Stores. *.7 Nos Grocery + 3 Cloud Kitchen with
  • 120+people. *Accountable for hiring across pune city
  • outlets. *Local Purchase responsibility for the entire
  • pune outlets. *Outlets Operations, Customer
  • Experience, Team Training, Audits, etc. *Inventory
  • Management *outlet monthly Audit. *P & L analysis
  • Reward and recognition program. * Delivery
  • Management. * Wastage Management. * Team
  • Growth Plan * New Managers Training Plan.
People ManagementCluster AnalysisEmployee Rewards ProgramsP&L ManagementEmployee Training

Wow! momo

Sr.Restaurant General Manager

Sep 2018May 2021 · 2 yrs 8 mos · Pune, Maharashtra, India · On-site

  • 1.Day to Day Operations. 2.Sales and Customer
  • Handling. 3.Team Management. 4.Hygine Audit.
  • 5.Training 6.Hiring. 7.P & L Management 8.ODC 9.
  • Adherence to the standard. 10.Stock Management.
  • 11.Delivery Ratings. 12.Paper Work.
People ManagementEmployee Rewards ProgramsP&L ManagementEmployee Training

Pizza hut

Assistant Restaurant Manager

Jul 2016Aug 2018 · 2 yrs 1 mo · Pune, Maharashtra, India · On-site

  • 1.Responsible for team training. 2. Supporting to the
  • RGM. 3. Running Shift Operation. 4. Inventory
  • Management. 5. Customer Feedback. 6. P & L
  • analysis. 7. Team Monthly Meeting. 8.Delivery Orders
  • Management. 9. ODC Management. 10. Marketing (
  • DH and NPI activity)
People ManagementP&L ManagementEmployee Training

Kfc india

Shift Manager

Aug 2011Jun 2016 · 4 yrs 10 mos · Pune, Maharashtra, India · On-site

  • 1.Running Shift Operation. 2. Inventory Management.
  • 3.hygine audit round. 4.Shift Handover. 5. Team
  • Briefing. 6. Task Assign to the team. 7. Customers feedback.

Education

IIMT Management College

Bachelor of Business Administration - BBA

Aug 2015Aug 2018

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