Aug 2024 – Jan 2025 · 5 mos · Gurugram, Haryana, India · On-site

• Maintain detail records of inventory level 1.5 cr products under 750+ sku for a B2B client.
• Implemented a new (WMS) that reduced inventory discrepancies by 30%, improving order fulfillment accuracy and reducing customer complaints.
• Led the implementation of an WMS tool to reduce aging inventory and improve inventory control, conducted regular audits to identify and resolve inventory issues, decreased inventory shrink levels from 4.3% to below 1.2% as per throughput and shrinkage was stabilized.

Jan 2024 – Jun 2024 · 5 mos · Gurugram, Haryana, India

• Managing the last mile delivery operations including fleet optimization & assigning.
• Responsible for driving Standard Work and ensuring quality processes are implemented to ensure a good product to the customer aligned with their expectation.
• Oversaw third-party contracts and service level agreements for facilities maintenance, security and waste management.

Apr 2022 – Dec 2023 · 1 yr 8 mos · Gurugram, Haryana, India · On-site

• Responsible for handling middle mile operation for a B2B Channel.
• Identify technical capabilities that are needed for interfacing with external systems, stakeholders.
• Responsible for identifying, developing, and implementing KPIs to summarize health of the overall supply chain as well as identify areas for improvement.

Feb 2022 – Apr 2022 · 2 mos · Gurugram, Haryana, India · On-site

• Responsible the operation process and complete all entire activities like Deployment, Roasters, Pendency, Escalation, Floor operation, D2S(Dock to Stored).
• Plan, co-ordinate and monitor the receipt, storage and dispatch of goods.