Chandni Jain

Head of Talent

Mumbai, Maharashtra, India17 yrs 2 mos experience

Highly Stable

Key Highlights

16+ years of HR leadership experience across multiple industries.
Improved candidate engagement by 25% at ServiceNow.
Expert in HR digital transformation and analytics.

Stackforce AI infers this person is a seasoned HR leader specializing in talent acquisition and digital transformation across diverse industries.

Contact

jain.chandni.08@gmail.com LinkedIn

Skills

Core Skills

Talent Acquisition OperationsHr Digital TransformationHr Technology Ownership

Other Skills

Talent Acquisition LeadershipStrategic Workforce PlanningTech & Leadership HiringStakeholder & Business PartneringTalent Market Insights (India)Advanced Sourcing & Employer BrandingRecruitment Analytics & Data-Driven HiringOffer Strategy & Candidate ExperienceATS & Hiring Process OptimizationTeam Building & Performance ManagementTA TransformationSAP SuccessFactorsHRIS ImplementationChange ManagementWorkflow Automation

About

HR Leader with 16+ years of experience in driving talent strategy, global hiring, and HR transformation across Technology, SAAS/Cloud, FMCG, and Manufacturing industries. Proven track record of partnering with senior stakeholders across India, the US, APAC, and EMEA to build scalable and high-performing organisations. Currently leading a team of 125+ HR professionals, with a focus on digitising HR operations through workflow automation, system integration, and people analytics to improve efficiency and decision-making. Former Global Talent Acquisition Director at ServiceNow, delivering measurable impact by improving candidate engagement by 25% and strengthening global hiring outcomes. Extensive experience supporting Engineering, Product, Go-to-Market (GTM), Finance, HR, Operations, and L&D functions in complex, matrixed environments. 𝗖𝗼𝗿𝗲 𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝘀 ✔ Talent Acquisition Operations | TA Process Optimization ✔ Onboarding Solutions | Offer-to-Join Workflow | Vendor Management ✔ HR Technology Ownership | HRMS/ATS Implementation | Workday | ServiceNow ✔ HR Digital Transformation | Automation | Change Management ✔ People Analytics | Predictive Hiring ✔ Governance & Compliance | Audit Readiness | SOPs ✔ GCC Setup | Global Program Management | Multi-region Leadership

Experience

17 yrs 2 mos

Total Experience

3 yrs 2 mos

Average Tenure

1 yr 3 mos

Current Experience

Techmod advisors

2 roles

Head of People Operations

Feb 2025 – Present · 1 yr 3 mos · Hybrid

Leading a 25-members recruitment team with a strong focus on accountability, pipeline visibility, and stakeholder alignment, ensuring steady progress against hiring targets.
Strengthening hiring processes, branding, and candidate experience by reducing delays, improving data tracking, and confidently managing senior-level negotiations.
Led digitisation of HR operations through employee self-service, workflow automation, and analytics dashboards, improving transparency, accuracy, and operational efficiency.
Directed Compensation & Benefits modernisation, integrating pay, leave, statutory compliance, and rewards within SAP SuccessFactors, significantly improving cycle time and audit readiness.
Owned Adrenalin-to-cloud migration and SAP SuccessFactors implementation, ensuring system stability, data integrity, and seamless employee experience across lifecycle processes.
Partnered with senior business leaders to embed data-driven workforce insights, governance rigour, and empathetic decision-making across people processes.
Contributed to Diversity & Inclusion and Rewards & Recognition initiatives, strengthening fairness, engagement, and retention across business units.
Key Skills Used: Talent Acquisition Leadership, Strategic Workforce Planning, Tech & Leadership Hiring, Stakeholder & Business Partnering, Talent Market Insights (India), Advanced Sourcing & Employer Branding, Recruitment Analytics & Data-Driven Hiring, Offer Strategy & Candidate Experience, ATS & Hiring Process Optimization, Team Building & Performance Management, TA Transformation, SAP SuccessFactors, HRIS Implementation, Change Management

Talent Acquisition LeadershipStrategic Workforce PlanningTech & Leadership HiringStakeholder & Business PartneringTalent Market Insights (India)Advanced Sourcing & Employer Branding+10

Head of Human Resources

Feb 2025 – Present · 1 yr 3 mos · Hybrid

Servicenow

Talent Acquisition Director (GLOBAL)

Jul 2021 – Feb 2025 · 3 yrs 7 mos · Hyderabad · Hybrid

Partnered with global business leaders to define and execute recruitment strategies.
Leveraged market intelligence to reduce hiring timelines and increase quality of hires.
Improved candidate experience, increasing engagement scores by 25%.
Built proactive pipelines for niche and recurring global roles.

Business DevelopmentTime ManagementRecruitingTalent ManagementTalent Acquisition Operations

Startech networks inc. [formerly known as gtl (usa) inc.]

HR Manager

Jan 2019 – Jun 2021 · 2 yrs 5 mos · Plano, TX

Designed and executed campus recruitment strategies across US & India.
Increased diversity hiring by 20% through targeted outreach programs.
Built partnerships with universities to strengthen employer branding.
Managed end-to-end recruitment lifecycle and onboarding programs.

Business DevelopmentTime ManagementOperations ManagementADP PayrollHR SoftwareHR Start-up+1

Victoria's secret

Human Resources Generalist

Apr 2015 – Dec 2018 · 3 yrs 8 mos · Frisco, Texas

Lead full cycle HR functions: Recruiting, onboarding, Training, Benefits Administration, payroll, scheduling, performance reviews, performance management and termination.
Reviewing date on attrition and implementing improved interview and onboarding process.
Partnered with Assistant Director to increase and improve staffing for second shift.
Reviewed employee engagement survey and crafted individual improvement plans for supervisor and managers to improve their employee engagement.
Hosted New Hire orientation for both temporary employees and full-time employees.
Develop hiring strategies during seasonal staffing periods.
Support 150+ exempt and non-exempt employees of all levels.
Successfully executed multiple direct hiring events, which resulted in meeting our staffing goal.

OnboardingRecruitingTalent Acquisition Operations

Bank of america

Human Resources Specialist

May 2011 – Mar 2015 · 3 yrs 10 mos · Springfield-Branson, Missouri Area · On-site

Managed recruitment processes for various roles within BFSI sector.
Conducted interviews and guided candidates through the hiring process.
Worked on enhancing employer branding through effective recruitment strategies.

OnboardingTime ManagementRecruitingTalent Acquisition Operations

Span seating systems pvt. ltd. - india

Human Resources Executive

Jul 2008 – Dec 2010 · 2 yrs 5 mos · Gurgaon, Haryana, India

Created Job postings as per requirements and Conducted interviews for matched applicants.
Ensured record keeping for staff's compensation, health and medical insurance, and other employee related documentation as required.
Coordinated necessary training for staff members.
Maintained an efficient working environment.
Coordinated efforts for employee recruitment and retention.
Reviewed company policies on frequent basis and made updates to comply with current laws.
Implemented Time Management system to improve efficiency of sales department.