Jan 2025 – Mar 2026 · 1 yr 2 mos · Noida, Uttar Pradesh, India · On-site

• Working as AVP - Talent Acquisition, heading the entire TA practices and team within the organization. Driving talent acquisition strategies within multiple divisions of the organization.
•  Leading strategic talent acquisition initiatives to align with organizational growth objectives
•  Implementing AI-driven recruitment tools to enhance candidate sourcing and selection processes
•  Collaborating with cross-functional leaders & stakeholders to forecast and fulfill talent needs effectively
•  Driving diversity, equity, and inclusion strategies within the talent acquisition framework
•  Mentoring and developing recruitment team to foster a high-performance culture
•  Analyzing recruitment data to optimize hiring strategies and improve decision-making
•  Overseeing employer branding efforts to attract top-tier talent in competitive markets
•  Adapting talent acquisition strategies to evolving industry trends and technological advancements
•  Facilitating remote recruitment & on-boarding practices
•  Developing partnerships with educational institutions, small scale organizations to build a robust talent pipeline
•  Ensuring compliance with employment laws and regulations across all recruitment activities

Nov 2021 – Jan 2025 · 3 yrs 2 mos · Noida, Uttar Pradesh, India

• Managing a team of recruiters with keen focus on Technology hiring, driving GlobalLogic’s talent acquisition strategy across multiple locations in India.
• Responsible for supporting career development and performance discussions
• Partner with Engineering Managers and Business Heads, DU Heads, EU Heads to develop hiring strategies
• Foster trust-based relationships with candidates to help understand their requirements and concerns
• Serve as a skilled problem solver and facilitator in final negotiations
• Subject matter expert for Leadership hiring within GlobalLogic
• Proposing hiring solutions for new businesses
• Ensuring key targets are to be met such as “on time delivery, Cost per Hire, Replacement cost etc.”
• Promoting low cost channels to deliver maximum requirements like referrals and direct pool of talent such as (Job Portals; Social Media; Job Fairs; etc.)
• Overviewing the complete hiring process and highlighting any deviations from the company policies
• Highlighting risk accounts on time with appropriate data points
• Driving team to be compliant and ensuring all processes are followed as per audit guidelines
• Mapping profiles to be hired in GlobalLogic from external market and quoting any challenges/changes needed for hiring those profiles

Jul 2021 – Oct 2021 · 3 mos

• Understanding client requirements and creating recruitment / talent acquisition strategies & plans.
• Liaise with recruitment & delivery team for client requirements / open mandates.
• Managing client database, generating leads, acquiring Job descriptions for open positions.
• Sourcing, screening and scheduling candidates for interview process.
• Interacting with client's managers and stakeholders such as Technical Managers, Project Managers, Talent Acquisition Managers, Recruitment Head, TA Head, Recruitment Managers and Leads.
• Acquiring requirements from clients and assigning the same to team members.
• Following up with clients and recruiters in order to serve their requirements with-in definite TAT.
• Over-viewing end-to-end recruitment for the team.
• Monitor and measure client satisfaction and working towards repeat-business from clients.
• Identifying and interviewing candidates for internal & client requirements, recommending & scheduling interviews of suitable candidates with Business Heads / AVPs.

Nov 2019 – Jul 2021 · 1 yr 8 mos

• Developing and reviewing acquisition strategies.
• Developing effective communication platforms for clients.
• Inspire repeat-business from clients.
• Monitor and measure client satisfaction.
• Liaise with recruitment & delivery team for client requirements and open mandates.
• Working in procurement and recruitment process.
• Identifying and interviewing candidates for internal requirements and recommending which candidates to hire.
• Reviewing results of procurement efforts and course-correct when necessary.
• Managing client's database, generating leads, acquiring Job descriptions for open positions and JD acquisition.
• Interacting with client's managers and stakeholders such as Talent Acquisition Managers, Recruitment Head, TA Head, Recruitment Managers and Leads.
• Acquiring positions from clients and assigning the positions/requirements to the recruiting team.
• Handling recruitment team and clients. Following up with clients and recruiters in order to serve the positions with-in TAT.
• Over-viewing end to end recruitment for the team.

Dec 2017 – Sep 2019 · 1 yr 9 mos · Noida, Uttar Pradesh, India

• Understanding the position requirements and creating recruitment strategies & plans.
• Mentoring 2 Junior Recruiters for now, taking care of their progress, training and daily work.
• Identifying candidates using Boolean search on Naukri.com, Monster, Career Builder and LinkedIn etc.
• Maintain ongoing relationship with existing/new candidates, sub-vendors and clients.
• Negotiating salaries with candidates and fulfilling the requirements of clients.
• Working with whole interview process: Meeting in-person, telephonic discussion, following up with all the candidates to keep them in the loop regarding the position and updates.
• Interviewing/initial technical screening and shortlisting matched candidates before submitting them to Hiring Managers.
• Worked on various Niche skills requirements such as GIS Analyst, GIS/OSM Tester, Fiserv Nautilus Admin, SWIFTNet Architect, Liferay Architect etc.
• Worked on ERP positions such as Salesforce Admin, Salesforce Developer, Salesforce Tester, Salesforce Production Support, and Microsoft Dynamics etc.
• Worked on various digital technologies requirements such as Data Science, Cloud Technologies, BigData, DevOps and Mobile Technologies etc.
• Hands-on experience working with most of vanilla skills position such as: Project Manager, QA, Automation Tester, Business Analyst, Support Engineer and Scrum Master etc.
• Effectively recruited IT Professionals in a time-sensitive and challenging environment.
• Gathering documents and references to arrange background checks on applicants.
• Participating in weekly recruitment meetings, conference calls, client calls and managing client issues.
• Scheduling Interviews for candidates and guiding them at the time of interview by providing the information of the client’s location with the scheduled day and time.
• Source, Screen, Interview, and evaluates top skilled candidates – matches candidate’s skills and coordinate with qualified applicants to schedule interviews with hiring team.

Aug 2016 – Dec 2017 · 1 yr 4 mos · Noida, Uttar Pradesh, India

• Understanding the position requirements and job orders.
• Maintain ongoing relationship with existing/new candidates, sub-vendors and clients.
• Negotiating rates with sub-vendors and candidates.
• Hands-on experience working with these positions: PM, QA, BA, BI, Software Developer, System Engineer, Salesforce Admin, Salesforce Developer, Salesforce Tester, Salesforce Production Support, Scrum Master and most of all IT jobs.
• Worked on Niche skills requirements such as GIS Analyst, GIS / OSM Tester, Fiserv Nautilus Admin, Product Manager - API Management, Cost Accounting, SWIFTNet Architect etc.
• Working with interview process: meeting in person and telephone to discuss the qualifications, following up with all the candidates to keep them in the loop regarding the position update.
• Keeping all the hiring documents up to date: Signed MSA, Rate info and candidate’s documents and agreements forms etc.
• Gathering documents to arranged background checks on applicants.
• Participating in weekly recruitment meetings, conference calls from clients, focusing on hot positions and managing client issues.
• Scheduling Interviews for Consultants and guiding them at the time of interview by providing the information of the client’s location with the scheduled day and time.
• Uses Partner Network and Job Boards like Monster, CareerBuilder, LinkedIn, and Free Job Sites etc. to source IT candidates.
• Source, Screen, Interview, and evaluate top skilled candidates – matching candidate’s skills and coordinate interviews with qualified applicants and Managers.
• Organizes emails, screened candidates, keeps track of availability and supports sales in timely / aggressive manner.

Aug 2015 – Aug 2016 · 1 yr · Noida

• Involved in In-house recruitment and client based recruitment process.
• Understanding the position requirements and job orders.
• Designing and implementing the overall recruiting strategy and plan.
• Sourcing and attracting candidates by using databases, social media etc.
• Conducting interviews and filtering candidates for open positions
• Took interviews for the different positions related to education industry.
• Conducted interviews and followed up with clients/Hiring Managers for feedback.
• Source, screen, interview, and evaluate candidates.
• Foster long-term relationships with candidates, clients and Hiring Managers.
• Review applicants to verify if position requirements are met.
• Creating detailed job descriptions, specifying must have and preferable skills for requirements.
• Follow-up with candidates and providing feedback on time to time in order to keep them engaged.
• Participated in weekly recruitment meetings and training.

Jul 2014 – Aug 2015 · 1 yr 1 mo · Noida

• Involved in Campus hiring for NIIT project.
• Hired candidates for IT Support roles for the CCTNS (Crime and Criminal Tracking Networks and Systems) project of NIIT Technologies / UP Police which was handled by me.
• Install, configure and maintain various software.
• Trained team to provide support to client for CCTNS software.
• Providing training to Police staff on CCTNS software and help them to learn/understand the whole process of FIR generation on CCTNS.
• Installed CCTNS CAS (Core Application Software) in all the computers at 4 locations which were assigned under me.
• Upgraded the whole FIR system from previous software CIPA (Common Integrated Police Application) to CCTNS (Crime and Criminal Tracking Networks and Systems).
• Worked on DSL (Digital Subscriber Line).
• Configured computers to connect DSL modem.
• Installation of OS (Operating System) such as Windows 7 and other necessary softwares.
• Taking ownership of client issues reported and seeing problems through to resolution.
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues.
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
• Resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.
• Research and identify solutions to software and hardware issues
• Diagnose and troubleshoot technical issues, including account setup and network configuration.
• Ask clients targeted questions to quickly understand the root of the problem.
• Track computer system issues through to resolution, within agreed time limits.
• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).
• Refer to internal database or external resources to provide accurate tech solutions.
• Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
• Prepare accurate and timely reports.

Jul 2014 – Aug 2015 · 1 yr 1 mo · Greater Lucknow Area

• I worked as an IT Support Engineer in Smartshore Infoservices Pvt Ltd, Noida where the client was NIIT Technologies who implemented a project named CCTNS with U.P Police. I was working as an "IT Support Engineer" for the project at Ghaziabad. Below were my roles and responsibilities:
• Hired candidates for IT Support roles for the CCTNS project of NIIT Technologies / UP Police which was handled by me.
• Install, configure and maintain various softwares.
• Taking ownership of client issues reported and seeing problems through to resolution.
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues.
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
• Resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.
• Research and identify solutions to software and hardware issues
• Diagnose and troubleshoot technical issues, including account setup and network configuration.
• Ask clients targeted questions to quickly understand the root of the problem.
• Track computer system issues through to resolution, within agreed time limits.
• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).
• Provide prompt and accurate feedback to clients.
• Refer to internal database or external resources to provide accurate tech solutions.
• Prioritize and manage several open issues at one time.
• Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
• Prepare accurate and timely reports.