Md Alim Ansari

Operations Associate

Hyderabad, Telangana, India15 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Experienced in Workforce Management and Scheduling.
  • Strong analytical skills in Reporting and Capacity Planning.
  • Proven track record in managing scheduling for US clients.
Stackforce AI infers this person is a Workforce Management specialist with expertise in scheduling and capacity planning.

Contact

LinkedIn

Skills

Core Skills

Workforce ManagementScheduling

Other Skills

InvoicingClient BillingCapacity PlanningMicrosoft ExcelRTAReporting & AnalysisReporting

About

Working as Senior Executive WFM with Wipro

Experience

15 yrs 5 mos
Total Experience
2 yrs 2 mos
Average Tenure
4 yrs 4 mos
Current Experience

Genpact

2 roles

Manager Workforce Management

Promoted

Sep 2024 – Present · 1 yr 8 mos

InvoicingClient BillingSchedulingCapacity PlanningMicrosoft ExcelRTA+3

Assistant Manager

Jan 2022 – Sep 2024 · 2 yrs 8 mos

Uber

Scheduling Analyst

Mar 2021 – Jan 2022 · 10 mos · India

  • Responsible for Scheduling/Cap Planning/ Forecasting

Teleperformance

Scheduling Analyst

Mar 2020 – Mar 2021 · 1 yr · India

  • Responsible for all Scheduling need of US client

Wipro bps

Senior Executive Workforce Management

Apr 2018 – Feb 2020 · 1 yr 10 mos · Mumbai Metropolitan Region

Convergys india service pvt ltd

Workforce Analyst

Jul 2017 – Mar 2018 · 8 mos · Greater Hyderabad Area

Wipro bps ltd

Real Time Analyst (WFM)

Aug 2014 – Jun 2017 · 2 yrs 10 mos · Kolkata

  • Joined as Customer Service Associate and was promoted to work as Real Time Analyst in WFM

Infosys bpo ltd

Process Specialist

Aug 2010 – Jul 2014 · 3 yrs 11 mos · Pune/Pimpri-Chinchwad Area

  • Have worked in HRO domain

Education

B.S.K College

Bachelor of Arts (B.A.) Geography Hons

Jan 2001 – Jan 2004

Burnpur Boys' High School

Matriculation — Higher Secondry

Jan 1993 – Jan 2001

Stackforce found 100+ more professionals with Workforce Management & Scheduling

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