Sep 2019 – Present · 6 yrs 8 mos · Mumbai

May 2017 – Present · 9 yrs · Mumbai, Maharashtra, India · On-site

• By now, gained enough experience in devising innovative marketing and sales strategies and onboarding several marquee logos for the company.

Jun 2014 – Apr 2017 · 2 yrs 10 mos · Mumbai, Maharashtra, India · On-site

• Worked on under the guidance of our Strategy team and gathered invaluable experience on planning and execution.

May 2012 – May 2014 · 2 yrs · Mumbai, Maharashtra, India · On-site

• Joined the family business upon working with DHL in the UK and preceded by a degree in Supply Chain & Logistics Management.

Apr 2011 – Apr 2012 · 1 yr · Birmingham, United Kingdom

• Worked at the DHL managed Unilever Distribution Center in Birmingham
• To plan, co-ordinate, supervise and report upon the work activities of a team; providing effective communication, leadership, motivation, training & development.Key Responsibilities i
• Team Management
• Plan, manage and adjust staffing levels to meet operational requirements
• Direct the daily activity to ensure a safe, secure, clean and fair work environment for team members
• Deliver team member performance reviews, development and/or succession planning as appropriate
• Facilitate effective communication between senior management team and warehouse colleagues
• Manage all disciplinary and grievance issues (complaints) in line with HR policy, manage absence through RTW's
• Ensure compliance to Standard Operating Procedures (SOP's)
• Ensure company policies are communicated, applied and enforced
• Work in collaboration with other DHL sites to maximise efficiencies and best practice
• Organise and lead the focus on improved productivity levels

May 2010 – Aug 2010 · 3 mos · Mumbai

• 1) Retaining and developing existing business from the region
• 2) Gathering market intelligence with respect to competition, customers and trade
• 3) Handling all sales enquiries
• 4) Ensuring cordial relationship with all the customers
• 5) Capturing all market intelligence data, analysing events and trends having impact on existing marketing and sales policies
• 6) Measuring, monitoring and improving customer satisfaction
• 7) Motivating, supporting and training Subordinates and giving them effective performance related feedback to help develop their skills

Jun 2009 – Jul 2009 · 1 mo · Mumbai

• 1)Assist in the determination of fiscal requirements and preparation of budgetary recommendations
• 2) Keep Functional Head fully informed of all matters of significance and take prompt corrective action wherever necessary or suggest alternative course of action
• 3) Enforce Company policies. Provide direction to employees regarding operational and procedural issues
• 4) Present employees with a supportive management and company environment attitude
• 5) Perform other related duties incidental to the work described