Gaurav Singh

Program Manager

New Delhi, Delhi, India11 yrs 11 mos experience

Highly Stable

Key Highlights

Proven track record in driving revenue growth.
Expert in program management and sales operations.
Strong leadership in cross-functional team collaboration.

Stackforce AI infers this person is a Sales Operations and Program Management expert in the Retail industry.

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Skills

Core Skills

Program ManagementSales OperationsSales ManagementBusiness Development

Other Skills

Stakeholder ManagementPerformance AnalyticsStore ManagementBusiness Process ManagementGo-to-Market StrategyCross-functional Team LeadershipKPI & Dashboard ReportingRetail Sales

Experience

11 yrs 11 mos

Total Experience

3 yrs 6 mos

Average Tenure

1 yr 4 mos

Current Experience

Denave

Program Manager

Jan 2025 – Present · 1 yr 4 mos · New Delhi, Delhi, India · Remote

Experienced Program Manager – Sales with a strong track record of driving revenue growth through strategic program execution, go-to-market initiatives, and cross-functional collaboration. Skilled in sales operations, performance analytics, and process optimization to improve pipeline, conversion, and forecast accuracy. Passionate about leveraging data and automation to enhance sales productivity and deliver measurable business impact.

Program ManagementStakeholder ManagementSales Operations

Kestone integrated marketing limited.

Sales Coordinator | Driving Business Growth & Client Success at Intel"

Mar 2024 – Dec 2024 · 9 mos · Delhi, India · On-site

Sales Support: Assisted the sales team in managing accounts, creating proposals, and coordinating with internal teams.
Client Relationships: Built and maintained strong relationships with key clients, ensuring satisfaction and retention.
Reporting & Analysis: Generated and analyzed sales reports to identify trends and improve forecasting accuracy.
Process Improvement: Streamlined workflows and implemented tools to enhance team productivity.
Team Collaboration: Acted as a liaison between departments, ensuring seamless communication and project execution.

Infiniti retail limited., a tata enterprises(croma)

2 roles

Assistant Department Manager Operations

Promoted

May 2019 – Mar 2024 · 4 yrs 10 mos · Gurgaon · On-site

Managed New Store Support as Expert in Rapid Expansion in Gurgaon.
Already Managed Digital Category business for Gurugram Ambience Mall store 4 Years.
Focusing on Conversion rate, Improving Margins,
Business development and achieving sales target
Product forecast and providing inputs to buyer
Preparing Stores Dashboard, Target sheet, Sales and Incentive tracker
Managing Shrinkage and reviewing Repair Allocation
Innovative bundling techniques to clear SLM products
Segmentation, Buying Pattern and Customer Insights
Executing SMART audits and implementing actionable
Briefing Store team, leading sales team and cross functional training
Implementing and complying as per all the SOPs & policies set by the organisation
Well versed with SAP based ERP system Achievements
Outstanding Leader Award for four Month in the Store six Month Journey.

Sales ManagementStore ManagementBusiness Development

Assistant Department Manager Accounts and Admin

Aug 2017 – May 2019 · 1 yr 9 mos · Gurgaon · On-site

To check Debtors finance company outstanding.
Reconciliation of all tenders like cash, credit notes,cards, vouchers, finance cases, on daily basis.
Petty cash and cheque payment accounting
Records Maintenance
Monitoring discrepancy in collection like chargeback or disputes ones.
Daily Sales and receipt entry and Debtors control with correct tender.
Implementation of Audit Recommendations.
Monitoring the refund report, tender discrepancy.
Maintain daily store expenses & reporting the data to the management.
Inward Grn.
Outward goods transfer store to store.
PR and PO raise for consumables & deliveries.
To Transact customer deposit.
Utility bills processing eg. Rent, Cam, Electricity, Vendor bills, Telephone, Water & Maintance Charges etc.
To provide the details to the auditors whenever they required.
To maintain GL wise expenses report eg.staff
welfare,conveyance, freight outward, packing material, commission paid, customer delights, sundry expenses, books & periodicals etc.
To provide monthly store wise MIS report.
To control the expenses according to budget.
To check the Stock In & Out.
To make the Purchase order for Vendor.
To Receive the DC stock as per Invoice and cross verification.
To Maintain the Goods Outward & Inward Registers.