Syed Danish Iqbal

Business Development Executive

Delhi, India8 yrs 10 mos experience

Key Highlights

8 years of experience in Customer Success Management
Proven track record in achieving revenue targets
Awarded for outstanding performance in customer success

Stackforce AI infers this person is a Customer Success Management expert in the SaaS industry.

Contact

Skills

Core Skills

Account ManagementBusiness ExpansionCustomer SuccessSaasNew Business DevelopmentKey Account ManagementEnterprise Account Management

Other Skills

Enterprise-level ContractsRenewalsCustom-based solutionAccount PlanningBusiness AnalysisRevopsMarkopsExpansion StrategiesSoftware as a Service (SaaS)Product TrainingSales OperationsMarketingTeamworkCRMTeam Management

About

Results-oriented Customer Success Management Professional with 8 years’ consistent track record in Corporate Sales and Account Management in IT services and E-Commerce industries, excelling in lead generation, orchestrating marketing events, achieving revenue targets, and maximizing business reach within core markets. A capable leader and growth facilitator well-versed with the nuances of running successful business operations, implementing standards and protocols that drive business continuity, and delivering key service outcomes to customers that align with long-term business sustainability and expansion goals.

Experience

8 yrs 10 mos

Total Experience

1 yr 4 mos

Average Tenure

8 mos

Current Experience

Highlevel

Senior Account Manager - Enterprise

Sep 2025 – Present · 8 mos · Dallas, Texas, United States- Remote

Enterprise-level ContractsRenewalsCustom-based solutionAccount PlanningAccount ManagementBusiness Analysis+4

Grablocal

Consultant - Brand Alliances

Jun 2025 – Jan 2026 · 7 mos · Remote

Adobe

CS Account Manager II

Jan 2023 – May 2025 · 2 yrs 4 mos · Noida, Uttar Pradesh, India · Hybrid

Highlights:
o Bagged the “Create the Future” Award for demonstrating consistently outstanding performance in Q4 2024.
o Extend mentorship assistance to an assigned 3-member team as well as new joinees helping them align to internal business processes and individual KRAs.
Responsibilities:
o Nurture profitable relationships with internal teams, third-parties, and client-side stakeholders to build excellence in customer experience.
o Create value-based relationships with both new and existing North American Adobe SMB customers.
o Drive opportunities in up-selling and cross-selling by clearly defining the ideal customer profile and prioritizing accounts with the highest propensity to buy.
o Research customer contracts and purchase history within Adobe’s customer management systems as well as external sources such as LinkedIn and ZoomInfo to identify expansion opportunities.

Customer SuccessSoftware as a Service (SaaS)SaaS

Bankit

2 roles

Business Head - Card Business

Jun 2022 – Nov 2022 · 5 mos · Noida, Uttar Pradesh, India

Responsible for profitability and growth of the vertical.
Working closely with Marketing team to ensure reaching out and targeting of right customer.
Working closely with IT & Product to ensure timely delivery of projects.

Customer SuccessSoftware as a Service (SaaS)SaaS

Senior Account Manager

Aug 2021 – May 2022 · 9 mos · Noida, Uttar Pradesh, India

Customer SuccessSoftware as a Service (SaaS)New Business Development

Bhutani group

Senior Account Manager

Aug 2020 – Jul 2021 · 11 mos

Key Account ManagementProduct TrainingSales Operations

Upgrad

City Manager - Sales & Marketing operations

Dec 2019 – Jun 2020 · 6 mos · Kolkata, West Bengal, India

Managing a team of 17 interns to ensure all the marketing campaigns in Kolkata.
Planning campaigns, including web, email, social media, and display advertising.
Ensuring sales through the leads collected from campaigns.
Aligning the vendors for the Activations and events.

Software as a Service (SaaS)

Oyo

Demand Manager

Nov 2018 – Jan 2020 · 1 yr 2 mos · New Delhi Area, India

New business development through onboarding corporates.
Offering corporate integration of the platform in order to carter in-house accommodation requirement.
Establishing relationship with HR or Admin team for requirements.
Established a new model for business by fulfilling the requirements of students in college fests of AIIMS Delhi & Bhopal, BITS Goa, NLIU Bhopal, IIT Bombay.

Software as a Service (SaaS)