Karan Kumar

Business Development Executive

Greater Delhi, Delhi, India3 yrs 8 mos experience

Key Highlights

Proven track record in client relationship management.
Strong leadership in sales and retail operations.
Expertise in customer engagement and satisfaction.

Stackforce AI infers this person is a B2C sales and retail operations expert with strong client relationship management skills.

Contact

Skills

Core Skills

Client Relationship ManagementSales & Business DevelopmentSales & Retail OperationsCustomer Relationship

Other Skills

Team CoordinationCustomer Service ManagementTeam ManagementStock & Inventory HandlingVisual MerchandisingPerformance TrackingMulti-Store OperationsCustomer ServiceB2C e-commerceData ReportingProduct ComplianceOrganization SkillsFIFOTask CompletionVendor Coordination

Experience

3 yrs 8 mos

Total Experience

1 yr 1 mo

Average Tenure

3 mos

Current Experience

Cars24

Relationship Manager

Feb 2026 – Present · 3 mos · India · Hybrid

A results-driven Relationship Manager with a strong ability to build, maintain, and grow long-term client relationships. Skilled in understanding customer needs, delivering personalized solutions, and ensuring a high level of client satisfaction.
Experienced in handling client portfolios, resolving concerns efficiently, and identifying new business opportunities to drive revenue growth. Adept at communication, negotiation, and trust-building, with a focus on creating value for both the client and the organization.
Key strengths include:• Client Relationship Management• Sales & Business Development• Customer Retention & Satisfaction• Problem Solving & Conflict Resolution• Strong Communication & Interpersonal Skills
Passionate about delivering exceptional service and contributing to business growth through meaningful and lasting client connections.

Team CoordinationCustomer Service ManagementClient Relationship ManagementSales & Business Development

Reliance retail

Team Leader

Jan 2025 – Feb 2026 · 1 yr 1 mo · Gurugram · On-site

Team Leader – Reliance Retail (Trends Division)
(August/2025 – Present)
Leading a team of sales associates to achieve daily and monthly sales targets.
Driving customer engagement by ensuring excellent service standards and resolving queries effectively.
Monitoring store operations including stock management, merchandising, and visual displays.
Training and motivating team members to improve performance and achieve KPIs.
Coordinating with management to plan promotions, discounts, and seasonal campaigns.
Ensuring adherence to company policies, SOPs, and maintaining smooth workflow on the sales floor.
Improved sales conversion by building strong customer relationships and focusing on upselling & cross-selling.
Key Skills: Team Management | Sales & Retail Operations | Customer Relationship | Stock & Inventory Handling | Visual Merchandising | Performance Tracking