pawan singh

Business Development Executive

Noida, Uttar Pradesh, India10 yrs 2 mos experience

Highly Stable

Key Highlights

Expert in key account management in FinTech.
Proven track record in merchant growth and retention.
Strong skills in strategic planning and sales.

Stackforce AI infers this person is a FinTech professional with expertise in key account management and merchant growth strategies.

Contact

Skills

Core Skills

Key Account ManagementFintech

Other Skills

Key Account RelationshipsPortfolio ManagementKey Account Acquisition & RetentionMicrosoft OfficeMicrosoft ExcelMicrosoft WordCustomer ServicePowerPointEnglishWindowsResearchOutlookPublic SpeakingStrategic PlanningSales

Experience

10 yrs 2 mos

Total Experience

9 yrs 2 mos

Average Tenure

1 yr

Current Experience

Phonepe payment gateway

Acquisition Manager | Payment Gateway Business |

May 2025 – Present · 1 yr · Noida, Uttar Pradesh, India · On-site

Paytm

5 roles

PG Business -Manager

Promoted

Nov 2022 – Nov 2024 · 2 yrs · Noida, Uttar Pradesh, India

Key Account RelationshipsKey Account ManagementPortfolio ManagementKey Account Acquisition & RetentionFinTech

Deputy Manager | Online Payments | key Accounts Management | Paytm Payments

Apr 2022 – May 2022 · 1 mo

Assistant Manager |Business Growth | MSME's | Partnership

Promoted

Apr 2020 – Apr 2022 · 2 yrs

Acquiring the key accounts and MSMEs for Payment Gateway
Driving merchant growth by upselling & cross selling of revenue drivers•
Focusing to reduce the churn rate to lowest level with the help of predictive churn data & frequent merchant engagement.
Ensuring sustainable and long term merchant stickiness by reducing the churn rate
Interact & coordinate with various in-House team (product, tech, legal & operation) to minimize the challenges and operational hurdle.
Ensure preferential placement for all Paytm payment gateway Instruments on merchant checkout page.

Juior Manager | SME’s Growth | Paytm Payments

Apr 2018 – Mar 2020 · 1 yr 11 mos

● Responsible for acquiring long tail merchants, managing and motivating the inside sales team to attain the targets
● Identify revenue generating categories and merchants.
● Croselling and upselling of payment solution (Subscription, EMI, Seamless flow for better SR etc.)
● Helping the Indian MSMEs to collect Payments Online & Offline through Paytm’s DIY Payments Channel
● Driving growth of Online SMEs which includes; Fresh Merchant Enrollments, Transactions, GTV, Reactivation, Campaign & Up-selling / Cross selling

Team Lead | Key Account Manegement - Paytm Payements

Jan 2015 – Apr 2018 · 3 yrs 3 mos

o Key account management and business revenue enhancement.
o Partnering with diversified clientele including funded Ecommerce Company, startups, Offline merchants (Retail) etc.
o Offering them payment solution including PG, Wallet, TOTP, QR CODE, Standard flow, Auto-debit, and other flows as per their requirement and potential.
o Managing the relationship with accelerators & Incubators to acquire startups & Key merchants. Some are Nasscom10,000, 91Springboard, Awfis etc.
o Ensuring GMV & Transactions growth and timely resolution of escalations.
o Negotiating and closing the alliance agreement with client in alignment with legal team
o Running BTL activities, online promo campaigns and implementing marketing collateral to enhance business revenue.
o Coordinating with internal and external stakeholders for smoother client on-boarding
o Cross-selling and Up-selling of payments solutions.
o Monitoring the sales, forecasting and taking corrective action for maximum results.

Sharp electronics

Intern

May 2013 – Jul 2013 · 2 mos · New Delhi

To measure the customer satisfaction level of Sharp MFP user and perception of non Sharp users about Sharp MFP
To study the opportunity for Sharp multi function printer in Delhi/N.C.R region.
To study the satisfaction level of users of MFP