Jun 2020 – Aug 2022 · 2 yrs 2 mos · Noida, Uttar Pradesh, India · On-site

• Responsible for maintaining on-time and correct shipment.
• Responsible for Company Purchase of Raw Material.
• Forecasting of raw material for financial year.
• Creation of new vendors for best pricing structure.
• Manpower hires for production trained retained for long term business ethics.
• Identified opportunities to reduce waste and improve ordering and vendor relations.
• Prepare weekly/monthly MIS reports and present to the top line management.

Jun 2018 – Jun 2020 · 2 yrs · Noida, Uttar Pradesh, India · On-site

• Responsible for booking of International Revenue of Operators with Revenue Assurance team.
• Responsible for all kinds of invoice processing from invoice to Payout to customer for Domestic and
• International.
• Responsible for Vendor Escalations regarding delay in Payment.
• Familiar with 2 Way and 3 Way terminology of invoice processing.
• Strong analytical skills and ability to work independently.
• Performing reconciliation on customer account.
• Prepare weekly/monthly MIS reports and dashboards for top line management.

May 2006 – Apr 2017 · 10 yrs 11 mos · Gurugram, Haryana, India · On-site

• Managing a portfolio of over 300 customers based out in the US, UK and Africa
• Perform daily review on the accounts to address customer escalations
• Performing reconciliation on customer account.
• Involved in various projects to improve current O2C process
• Handling a team of 12-15 outsourced employees.
• Involved in team building activities and working on growth plan for the employees
• Ensuring accurate and timely order logging with 100% Quality and Compliance
• Performing weekly review on billing process and ensuring 100% billing commitment on every bill run
• Work closely with the service team to maintain up time SLA with the customer
• Involved with HR on extending contracts for temp. employees and yearly increments
• Recruiting new hires and conducting training/mentoring.
• Responsible for Quarterly Audit report to TRAI (Voice & DSL).
• Responsible for analyzing the Tariff Plan before the Launch of new plan.
• Responsible for giving the authentic data to Auditors for Audit purpose.
• Responsible for analyzing the customer database who are in different plans.
• Responsible for the mapping of the potential area, Zone or Clusters.
• Analysis of Sites, Augmentation, Expansion of Areas.
• Determining Site Productivity, through ROI analysis, Rev/Capex Analysis, Budgeting, Projections.
• Demand Estimation & ROI model for feasibility analysis.