May 2023 – Jul 2024 · 1 yr 2 mos · Bengaluru, Karnataka, India · On-site

• o Handling complete Nutanix portfolio (Sales + Technical) for mid-market customers.
• o Lead generation and evangelism for Nutanix HPE DX offerings.
• o Delivering product demos and qualifying leads.
• o Collaborating with partners for solution implementation based on technical and commercial viability.
• o Designing implementation roadmaps aligned with client strategies.
• o Strong client engagement with engineering teams to meet project timelines.
• o Expertise in IT Infrastructure, Virtualization, and Multicloud for data center efficiency.
• o Working closely with Ingram Micro AMs to expand business across the portfolio, with a focus on Nutanix.

May 2022 – May 2023 · 1 yr · Bengaluru, Karnataka, India

• o Core team member driving business development and presales for Techbag’s digital technology marketplace.
• o Wore multiple hats in a startup environment—techno-marketing, product evaluation, sales enablement, and solutioning.
• o Built initial customer base and crafted the go-to-market playbook alongside founders.
• o Specialized in IT products and cybersecurity solutioning for key stakeholders.
• o Skilled in RFP analysis, opportunity qualification, and presales demos across security, backup, and infrastructure domains.
• o Enabled sales by recommending the right solutions and closing multiple deals, boosting Techbag’s brand presence.
• o Served as a generalist and catalyst to accelerate both sales and presales functions.

Nov 2021 – Apr 2022 · 5 mos · Bangalore Urban, Karnataka, India

• o Led ground operations for the grocery business in Tier-2 and Tier-3 cities.
• o Built and managed a high-performing team of 10+ field sales executives.
• o Specialized in territory planning and execution with optimal resource deployment.
• o Developed and enhanced sales processes and tracking mechanisms for field teams.
• o Consistently ranked among top City Managers in India for customer retention and base growth.
• o Contributed to the design of training programs on CRM, customer retention, and sales operations.
• o Collaborated with logistics teams to streamline deliveries and minimize product rejections.
• o Owned P&L responsibility and drove operational efficiencies to improve profitability.

Nov 2020 – Nov 2021 · 1 yr · Bengaluru, Karnataka, India · On-site

• o Built and scaled field sales processes from the ground up.
• o Led cross-functional collaboration (Ops, Marketing, Logistics) during COVID to streamline operations.
• o Conducted product demos for communities and corporates to boost awareness and sales.
• o Designed and executed sales strategies aligned with TAM and target personas.
• o Acted as Customer Success Manager to improve social ratings, reduce churn, and enhance brand reputation.
• o Created a delivery-phase framework to cut customer rejections and reverse logistics.
• o Supported strategic initiatives with data-driven market entry for premium apartments.
• o Resolved customer queries with strong product and technical knowledge.

Sep 2019 – Jun 2020 · 9 mos · Bengaluru, Karnataka, India

• o Built and maintained strategic, long-term relationships with high-volume clients to drive organic growth.
• o Led lead generation and marketing efforts across multiple channels.
• o Developed new accounts through hunting, nurturing, and strategic initiatives.
• o Strong understanding of IT infrastructure and related technologies.
• o Skilled in technical product demos to drive product adoption.
• o Collaborated cross-functionally to resolve sales process roadblocks and accelerate key projects.
• o Escalated and resolved account-level issues with senior leadership.
• o Acted as Customer Success Manager for enterprise clients to enhance retention and engagement.

May 2016 – Jun 2017 · 1 yr 1 mo · Mysore, Karnataka, India

• o Built and nurtured long-term relationships with high-value clients to drive organic growth and strategic objectives.
• o Led lead generation and marketing initiatives across multiple channels.
• o Developed new accounts through hunting and strategic initiatives.
• o Strong understanding of IT infrastructure and related solutions.
• o Delivered impactful technical product demos to support product adoption.
• o Collaborated cross-functionally to resolve sales process blockers and accelerate priority deals.
• o Escalated and resolved account-level issues with senior leadership.
• o Acted as Customer Success Manager for enterprise accounts to enhance retention and engagement.

Apr 2014 – Mar 2016 · 1 yr 11 mos · Bengaluru, Karnataka, India

• o Created and executed test plans, scenarios, and test cases for functional and regression testing across the SDLC.
• o Collaborated with project managers and core teams during project initiation and planning phases.
• o Coordinated with developers to troubleshoot issues, report bugs, and support defect resolution.
• o Conducted gap analysis to ensure business requirements and functional specs were fully tested.
• o Performed usability, GUI, functional, integration, retesting, and regression testing.
• o Prepared test plans, exit reports, and maintained compliance documentation for each release.
• o Participated in periodic QA reviews and recommended process improvements.
• o Ensured deliverables aligned with SDLC standards and quality benchmarks.