Ravi Songara

Operations Associate

Indore, Madhya Pradesh, India1 yr 9 mos experience

Key Highlights

  • 2+ years in operations and analytics.
  • Boosted B2B revenue and enhanced SLA compliance.
  • Expert in translating data into strategic insights.
Stackforce AI infers this person is an Operations and Analytics professional with a focus on B2B growth and customer excellence.

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Skills

Core Skills

Operations ManagementCustomer Experience ManagementData Analytics

Other Skills

Cross-functional CoordinationMicrosoft ExcelCampaign ExecutionCustomer Segmentation StrategyCustomer Lifecycle ManagementCustomer Journey ManagementSQLBusiness Intelligence ToolsData VisualizationBusiness Process Re-engineeringStakeholder ManagementSLA ComplianceMulti-Site OperationsVendor ManagementBusiness Process Improvement

About

I’m an operations and analytics professional with 2+ years of experience streamlining workflows, scaling vendor ecosystems, and translating data into strategic insights that drive operational excellence and business growth. At HPOIL Gas and Maruti Suzuki, I’ve delivered initiatives that boosted B2B revenue, enhanced SLA compliance, and improved customer retention across multi-site networks. I thrive where analytical rigor meets operational impact, connecting insights to execution. Currently seeking roles in Operations, Analytics, or Customer Excellence, where I can partner with teams to solve complex challenges and drive scalable results.

Experience

1 yr 9 mos
Total Experience
10 mos
Average Tenure
--
Current Experience

Maruti suzuki india limited

Territory Service Manager

May 2023Oct 2023 · 5 mos · Mumbai, Maharashtra, India

Cross-functional CoordinationMicrosoft ExcelOperations ManagementCustomer Experience Management

Hpoil gas private limited (hogpl)

Engineer

Jan 2022May 2023 · 1 yr 4 mos · Ambala, Haryana, India

Cross-functional CoordinationMicrosoft ExcelOperations ManagementData Analytics

Education

Visvesvaraya National Institute of Technology

Bachelor of Technology - BTech — Mechanical Engineering

Jul 2017May 2021

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