Jun 2025 – Feb 2026 · 8 mos · Ahmedabad · Hybrid

Jul 2024 – Jun 2025 · 11 mos · Ahmedabad, Gujarat, India · On-site

Jan 2023 – Jul 2024 · 1 yr 6 mos · Ahmedabad, Gujarat, India · On-site

• Managing the team of 15+ Fleet Operations Leads (Fleet Managers) in the city.
• Driving Strategic Initiatives and Ideas in the city to scale operations effectively.
• Responsible for reducing the overall Cost per order (cost per delivery) to make P&L more stronger.
• Analysing data and generating city Insights, Food Ordering & rider login trends, to ensure that overall supply and demands meet effectively.
• Developing Logistics strategies in the city to Improvise overall Operations and Process in the City.

Aug 2021 – Jan 2023 · 1 yr 5 mos · Pune, Maharashtra, India · On-site

• Capitalised new opportunities on house painters category and transforming the whole unorganised offline category into online.
• Responsible for managing entire pune city's sales & operations.
• Responsible for managing the team of 30+ Relationship Managers.
• Enhanced business by leveraging data analytics to effectively manage supply levels against demand.
• Experimented new tasks and challenges to grow Business, Improve Quality/DNPS, grow Revenue per delivery, etc.

Jan 2020 – Aug 2021 · 1 yr 7 mos

• Driving additional revenue for the city through Ads and monetizations of process.
• To drive the revenue of swiggy along with higher revenues from restaurant partners.
• Increasing overall GMV of restaurants along with few Value Added Services.

Nov 2018 – Jan 2020 · 1 yr 2 mos

• Gathering salesleads from the market and approach restaurants actively, from no star to 5 stars and get them on board with Swiggy as a partner.
• Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same..
• Reaching out to clients, create suitable offers and sign-up corporate users to increase subscriber base.
• Conducting promotional events / marketing activities to develop new contacts and increase user base..
• Managing operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.
• Responsible for developing a business plan covering sales, revenue, agreed targets, and promoting the organizations presence and expense controls, meeting agreed targets.
• Being the face of Swiggy in the market, maintaining the brand values that we believe in..

May 2018 – Oct 2018 · 5 mos · Ahmedabad Area, India

• >> Building and testing different kind of sales strategies, A part of the industry which adds a golden value to the purchase process leading to a big change in the Revenue...
• >> Acquainted with the Substantial Processes such as Contract Life cycle Management,Strategic Sourcing, e-Requisitioning, Supply base Management, Spend Analysis & Catalog Management,etc.
• >> Serving the majority of Clients to Automate, Digitalize the Process for Procurement, Purchase Which leads to the Better Cost Savings,Improving the Efficiency for overall Operations.
• >> SPoC for Procurement across India of Bank’s Head offices i.e. State Bank of India, ICICI Securities,EXIM Bank, Vijaya Bank, SBI Life Insurance, SBI Funds Management, Oriental Life Insurance Ltd, etc.
• >> Analysing the respective Process for Purchase of Varied sectors of Clients in specified areas..
• >> Also SPoC for many Private / Corporate Banks or Financial Entities , i.e ICICI Securities Ltd, Jammu and Kashmir Bank, Mahindra and Mahindra Finance, Etc.
• >> Maintaining a professional Business relations with the BFSI / Corporate/Education Sector Clients and understanding their and to plan the process accordingly..
• >> Helping the Concerned team to conduct online/offline Sessions, presentation, for buyers/officers for the proper Understanding and Execution of Process..

May 2016 – May 2016 · 0 mo · Ahmedabad Area, India

• I had a Training in Servicing of Commercial vehicles of Tata Motors