Raj Kumar

Operations Associate

Gurugram, Haryana, India16 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven team leadership in customer service.
  • Strong adaptability and willingness to learn.
  • Expertise in reporting and analysis.
Stackforce AI infers this person is a Customer Service Management professional with strong analytical skills.

Contact

LinkedIn

Skills

Core Skills

Customer Service ManagementTeam Leadership

Other Skills

Prioritizationmeeting timelines of deliverables.Reporting & AnalysisAlways ready to help new joinersEasily AdaptableGood knowledge of MS office toolsAlways willing to learn additional skillsGood knowledge of Power BI

Experience

16 yrs 3 mos
Total Experience
8 yrs 1 mo
Average Tenure
12 yrs 1 mo
Current Experience

Concentrix

2 roles

Customer Service Team Lead

Promoted

Apr 2018 – Present · 8 yrs 1 mo · Gurugram, Haryana, India · On-site

Prioritizationmeeting timelines of deliverables.Reporting & AnalysisCustomer Service ManagementTeam Leadership

Senior Customer Service Associate

Apr 2014 – Apr 2018 · 4 yrs · Gurugram, Haryana, India · On-site

Ibm daksh services private limited

Customer Service Associate

Feb 2010 – Apr 2014 · 4 yrs 2 mos · Gurugram, Haryana, India · On-site

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