Soumya Chatterjee

CEO

Gurgaon, Haryana, India24 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

Co-founder of India's fastest growing loyalty network.
Led technology innovations at major eCommerce platforms.
Expert in developing large-scale loyalty programs.

Stackforce AI infers this person is a leader in Loyalty and eCommerce technology solutions.

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Skills

Core Skills

Loyalty ProgramsCrmTechnologyService DeliveryBusiness DevelopmentTravel & HospitalitySalesE-commerceTechnology Management

Other Skills

OperationsPaymentseCommerce ERPTechnology Platform DevelopmentClient Relationship ManagementSales ManagementProject ManagementDocumentumFrequent Flyer ProgramE-commerce DevelopmentAutomation Application DevelopmentTechnology OperationsIT SolutioningStartup ConsultingE-commerce Solutions

About

With over 10 years of experience in loyalty programs, CRM, and eCommerce, I am the co-founder and CEO of EasyRewardz, the fastest growing loyalty and rewards network in India. My mission is to create engaging and rewarding experiences for customers and brands across various verticals and geographies, leveraging cutting-edge technology and operational excellence. Before launching EasyRewardz, I was the CTO and head of service delivery at Yebhi.com, one of the leading online shopping portals in India, where I led the innovations in payments, operations, and the eCommerce ERP platform. I also co-founded and ran Loylty Rewardz, a loyalty services company that delivered large-scale loyalty programs for major banks and retailers. I have a strong background in the travel and hospitality industry, having developed and operated the frequent flyer program and eCommerce platform for Air Sahara. I specialize in loyalty programs, CRM, eCommerce, operations, technology, payments, and customer strategy.

Experience

24 yrs 1 mo

Total Experience

4 yrs 8 mos

Average Tenure

12 yrs 5 mos

Current Experience

Yebhi.com

2 roles

Consultant - Technology & Service Delivery

Dec 2013 – Mar 2014 · 3 mos · Gurgaon, India

CTO & Head - Service Delivery

Nov 2011 – Nov 2013 · 2 yrs · Gurgaon, India

Engaged with Yebhi.com, heading Technology & Service Delivery (comprising of Customer Service, Warehouse Operations & Logistics(Delivery)), Soumya value added in the dynamic eCommerce environment, steering Yebhi’s innovations in Payments, Operations and the eCommerce ERP platform. In technology he focused on bringing technological interventions and improvements in all the operating areas & continue to steer towards customer satisfaction thru high levels of operating excellence in Service Delivery.

PaymentsOperationseCommerce ERPTechnologyService Delivery

Easyrewardz

Co-Founder & CEO

Dec 2013 – Present · 12 yrs 5 mos · Gurgaon, India

Heads down & hands deep in easyrewardz - the fastest growing loyalty & rewards network!!

Loyalty ProgramsCRMeCommerceTechnologyOperations

Loylty rewardz mngt pvt ltd

Chief Operating Officer

Apr 2009 – Oct 2011 · 2 yrs 6 mos · Mumbai Area, India

Soumya co-founded the Loyalty services company – Loylty Rewardz and ran its operations as a Chief Operating Officer, from Apr 2009 – Oct, 211. In Loylty Rewardz, Soumya saw through the development of their technology platform – LIDSys, delivered large-scale loyalty programs with State Bank Group, Citibank, HDFC, PNB etc. Soumya also managed the relationship with over 50 brands including Titan, CROMA, John Players, ORRA, Cinemax etc, delivering customized member propositions.

Loyalty ProgramsTechnology Platform DevelopmentClient Relationship ManagementBusiness Development

Brickred technologies

Practice Head, Travel & Hospitality

Oct 2004 – Mar 2009 · 4 yrs 5 mos

Awarded Outstanding Performer in 2006, along with best Project awards for 2 of the 5 accounts managed in that period.
Setup the excellence center in Documentum
Successfully led Sales in North/South America for over 2 years
Created & managed a mini ODC for Airline CRS provider Radixx for over 3 years

Sales ManagementProject ManagementDocumentumTravel & HospitalitySales

Air sahara

Technical Consultant - FFP & E-Commerce

Jan 2003 – Jan 2007 · 4 yrs

Associated with Sahara Airlines as Technical Consultant for the Frequent Flyer Program - Cosmos, Soumya developed a Frequent Flyer program automation application CRIS to manage the operations of the Loyalty program Cosmos, with an onsite team.
Subsequently from 2005, Soumya led the development of Air Sahara’s e-commerce portal, www.airsahara.net, which launched with the Airline’s first international trip to London in January, 2006.
Soumya saw thru the merger of Air Sahara with Jet Airways & of Cosmos with Jet Privilege in July, 2007.

Frequent Flyer ProgramE-commerce DevelopmentAutomation Application DevelopmentLoyalty ProgramsE-commerce