Ralse Mories

Operations Associate

Hyderabad, Telangana, India13 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in bridging strategy and execution.
Proven track record in operational excellence.
Strong leadership in cross-functional teams.

Stackforce AI infers this person is a Logistics and Operations Management expert with a focus on process improvement and strategic execution.

Contact

Skills

Core Skills

Operations ManagementProcess ImprovementProgram ManagementCustomer ExperienceCompliance ManagementInfrastructure Management

Other Skills

Logistics Operations ManagementSustainability ImplementationResource Allocation OptimizationVendor Payment ProcessingRevenue ScalingTeam MentorshipTeam LeadershipCustomer Service ImprovementPlatform UI EnhancementExam Operations SupervisionStakeholder CollaborationOperational ImprovementsNetwork Infrastructure SetupTechnical SupportLean Six Sigma

About

Operations and Strategy Leader focused on translating high-level business vision into executable, scalable operational frameworks. I specialise in bridging the gap between strategy and execution, ensuring that strategic goals are met with precision, efficiency, and measurable results.

Experience

13 yrs 3 mos

Total Experience

2 yrs 2 mos

Average Tenure

4 yrs

Current Experience

Khatabook

4 roles

Senior Regional Manager

Promoted

Apr 2025 – Present · 1 yr 1 mo

Regional Manager

Nov 2023 – May 2025 · 1 yr 6 mos

Senior Regional Manager

Promoted

May 2022 – Present · 4 yrs

City(s) Head

May 2022 – Nov 2023 · 1 yr 6 mos

Oorjaa

Regional Head

Aug 2021 – Mar 2022 · 7 mos · Hyderabad, Telangana, India · On-site

Set up and managed logistics operations across remote locations in AP & TS, overseeing everything from First Mile to Last Mile delivery.
Piloted and successfully implemented the EV DCD model for last mile delivery, boosting sustainability and efficiency.
Streamlined resource allocation and optimized delivery routes, cutting operational costs by more than 15%.
Reconciled delivery data with partner reports, generated accurate invoices, and ensured seamless vendor payment processing to maintain operational trust and efficiency.

Logistics Operations ManagementSustainability ImplementationResource Allocation OptimizationVendor Payment ProcessingOperations ManagementProcess Improvement

Letstransport

Operations Manager

Apr 2019 – Aug 2021 · 2 yrs 4 mos · Hyderabad, Telangana, India

Managed end-to-end logistics operations for 60+ B2B clients spanning multiple cities.
Doubled regional monthly revenue through focused scaling efforts.
Built and mentored a strong second-line city management team to support growth and operations.
Implemented process improvements that enhanced delivery efficiency and reduced turnaround times.
Handled reconciliation, raised accurate invoices, and ensured timely processing of payments to vendors, improving financial compliance and vendor relationships.

Logistics Operations ManagementRevenue ScalingTeam MentorshipProcess ImprovementOperations ManagementProgram Management

Proaxivetech solutions

Operations Manager

Feb 2018 – Apr 2019 · 1 yr 2 mos · Hyderabad, Telangana, India

Led a team of Proctors and Customer Service Executives in a 24/7 operational setup.
Worked with product and tech teams to improve platform UI based on live exam feedback from proctors and candidates like simplifying test initiation, which improved client satisfaction.
Regularly tracked key metrics to identify improvement areas and boost team performance.
Enhanced customer care and tech support processes, resulting in faster issue resolution and improved customer satisfaction.

Team LeadershipCustomer Service ImprovementPlatform UI EnhancementOperations ManagementCustomer Experience

Strateology

Team Leader

Apr 2014 – Nov 2017 · 3 yrs 7 mos · Hyderabad, Telangana, India

Supervised exam operations and proctoring services, ensuring strict compliance and reliable delivery every time.
Drove operational improvements using real-time feedback, which helped increase client retention and boost system performance.
Worked hand-in-hand with stakeholders to keep everyone on the same page, quickly solve any problems, and make sure exams ran smoothly.

Exam Operations SupervisionStakeholder CollaborationOperational ImprovementsOperations ManagementCompliance Management

Kodspider technologies

Network Engineer

Aug 2012 – Mar 2014 · 1 yr 7 mos · Kochi, Kerala, India · On-site

Set up and maintained network infrastructure while delivering ongoing tech support for both internal
teams and client-facing systems.
Troubleshot technical issues promptly to minimize downtime and ensure smooth operations for all users.

Network Infrastructure SetupTechnical SupportInfrastructure Management