Jagminder Chugh

Operations Associate

Tracy, California, United States22 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

20+ years of cross-functional experience in IT.
Expertise in cloud service management and technical program management.
Proven track record in automation and process streamlining.

Stackforce AI infers this person is a Cloud Services Manager with extensive experience in IT Infrastructure and Program Management.

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Skills

Core Skills

Cloud Service ManagementTechnical Program ManagementProject EngineeringTechnical ArchitectureSolution ArchitectureProgram Management

Other Skills

People ManagementCustomer EngagementSystems ArchitectureSoftware Project ManagementAmazon Web Services (AWS)VMwareWindows ServerVMware ESXUnixActive DirectoryDNSServersVirtualizationWindowsCitrix

About

A tenured and diverse career spanning more than 20+ years of strong cross functional experience in the areas of Cloud Service Management, People Management, Customer Engagement, Technical Program Management, Systems Architect, Systems Administration Strong problem solving & technical skills coupled with confident decision making for enabling effective solutions leading to excellent employee engagement and high customer satisfaction. Keen interest and proven track record in automation of tasks and streamlining processes.

Experience

22 yrs 2 mos

Total Experience

7 yrs 4 mos

Average Tenure

19 yrs

Current Experience

Synopsys inc

9 roles

Sr Manager, Cloud Services

Promoted

May 2026 – Present · 0 mo

Oversee and ensure continuous availability and reliability of cloud services for both internal and external customers.
Lead the Cloud Infrastructure Site Reliability Engineering (SRE) team to maintain optimal cloud performance and service uptime.
Manage and enhance observability across all cloud platforms, including monitoring, alerting, and incident response to proactively address issues.
Direct day-to-day operations of cloud environments, ensuring operational excellence, compliance, and security best practices.
Drive Cloud Financial Operations (FinOps) initiatives to optimize cloud resource utilization, control costs, and deliver value to the organization.

Cloud Service ManagementPeople ManagementCustomer EngagementTechnical Program ManagementSystems Architecture

Manager, Cloud Services

Aug 2024 – May 2026 · 1 yr 9 mos

Project Engineering Management, Sr Staff Engineer

Feb 2024 – Aug 2024 · 6 mos

Project EngineeringSoftware Project ManagementTechnical Architecture

IT Program Manager, Staff

Feb 2023 – Jan 2024 · 11 mos

Technical Program Manager Sr II

May 2022 – Feb 2023 · 9 mos

Managing various Cloud initiatives to help accelerate EDA workload delivery in various public cloud platform.
Driving a comprehensive data security program to protect all Synopsys Critical Data towards evolving threat of Ransomware
Managing assigned IT projects to ensure adherence to budget, schedule, and scope of project.
Developing, maintaining, and revising proposals for assigned projects including project objectives, technologies, systems, information specifications, timelines, funding, and staffing.
Providing the required hands-on Infrastructure Design & Delivery, software development and project management, cross-functional coordination, and inter/intra team communications to deliver outstanding program outcomes.
Working closely with IT, R&D and other engineering teams to deliver high-quality service and features through the software project lifecycle (build, test, and release on time).
Responsible for the overall development life cycle of the solution and manage complex projects with significant bottom line impact
Direct technological research by studying organization goals, strategies, practices, and user projects.

Solution ArchitectureProgram ManagementTechnical Architecture

Senior Network Engineer

Mar 2017 – Apr 2022 · 5 yrs 1 mo

Managing Intune Mobile Device Management infrastructure for Synopsys to provide access to corporate emails and business applications
Managing Apple business manager (VPP) , MobileIron Access, Office 365/Azure, Intune App Protection Policies for MDM platform
Managed MobileIron Mobile Device Management infrastructure : Core, Sentry, Access
Managing Unified Communications infrastructure – Call Manager, Voicemail infrastructure
Administration of Cisco UCS Hardware in Datacenter
Create user and IT facing documentation for MDM and UC related projects.
Works in accordance with corporate and organizational security policies and
procedures
Execute global projects and work with various teams.
Evaluate Mobile Threat Defense with MobileIron and Zimperium
LDAP, AD, DNS, Azure, Office 365 administration
Experience in working on DMZ services
Experience on VMWare ESXi 5.x, 6.x

Manager, Information Technology

Apr 2014 – Feb 2017 · 2 yrs 10 mos

Manage PC (India), Windows Development Support (Global) and Citrix (Windows XenApp 6.5 on Windows 2008 R2 platform and Unix farm (4.0)), Global Citrix Licensing, Web Interface, TS Licensing Servers, Unix Administration, Data Center Management, Unified Communications, Cisco Call Manager.