NILOTHPAL BHATTACHARYA

Software Engineer

Bengaluru, Karnataka, India5 yrs 9 mos experience

Most Likely To Switch

Key Highlights

Proficient in analytical tools and statistics.
Strong background in technical support and customer insights.
Experienced in system evaluation and documentation.

Stackforce AI infers this person is a Technical Support Specialist with a focus on Customer Insights and System Engineering.

Contact

Skills

Core Skills

Interpersonal SkillsCommunicationDocumentation

Other Skills

SlackSQLWindows ServerNetwork AdministrationData AnalysisActive DirectoryVirtualizationOperating SystemsOrganization SkillsComputer ScienceProblem SolvingResolving IssuesEscalated queriesMicrosoft OutlookSoftware Troubleshooting

About

A highly skilled, competent, and diligent individual is seeking an opportunity to establish a career with strong willingness to exhibit my proficiency in Analytical tools, Statistics and Computing Methodologies in the professional environment.

Experience

5 yrs 9 mos

Total Experience

1 yr 5 mos

Average Tenure

2 yrs 7 mos

Current Experience

Nvidia

System Engineer SW GPU

Oct 2023 – Present · 2 yrs 7 mos · Bengaluru, Karnataka, India · Hybrid

Microsoft

3 roles

Senior Engineer Specialist (Contract)

Jul 2023 – Oct 2023 · 3 mos · Hybrid

Interpersonal SkillsDocumentation

Senior Engineer (Contract)

Jun 2022 – Jul 2023 · 1 yr 1 mo · Hybrid

Interpersonal SkillsDocumentation

Engineer

Nov 2021 – Jun 2022 · 7 mos · Hybrid

Interpersonal SkillsCommunication

[24]7.ai

Technical Support Advisor (GeekSquad)

Oct 2020 – Aug 2021 · 10 mos · Bengaluru, Karnataka, India

Updating the company website with tech tips and brief documents
Evaluating system potential through assessing compatibility of new programs with existing programs
Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations
Updating technical notes and advising relevant department on any fitment changes
New product development and fitment testing
Working closely with the new project R&D team to overcome problems relating to new
products.
Maintaining system functionality by testing computer components
Achieving computer stem objectives through collecting relevant data, identifying and evaluating options and suggesting a course of action
Maintain client confidence by keeping their information confidential
Preparing reference material for users by drafting operation instructions

Interpersonal SkillsDocumentation

1lattice

Customer Insights Analyst

May 2020 – Oct 2020 · 5 mos · Bengaluru, Karnataka

Capture and interpret customer data from a range of sources and communicate these findings across departments.
Lead on customer propensity analysis and leverage this intelligence to improve marketing strategy.
Manage data quality and ensure actionable uses organization-wide.
Provide expert advice on the best analytical tools and software.
Develop a strategic data transformation plan and communicate this framework to relevant stakeholders.