Subham Paul

Recruiter

Kolkata, West Bengal, India4 yrs 2 mos experience

Most Likely To Switch

Key Highlights

Expert in talent acquisition and strategic hiring.
Proven track record in driving hiring initiatives.
Skilled in building high-performing teams.

Stackforce AI infers this person is a strategic HR professional specializing in recruitment for diverse sectors including IT and finance.

Contact

Skills

Core Skills

Talent AcquisitionStrategic HiringCustomer Support

Other Skills

Human Resources (HR)Personnel ManagementCustomer Service RepresentativesFull Life Cycle RecruitingTechnical Recruitingbig4Stakeholder ManagementTeam LeadershipIT RecruitmentNon-ITAnalytical SkillsCorporate BrandingInterviewingOnboardingSourcing

About

With a Bachelor of Technology in Computer Science from Maulana Abul Kalam Azad University of Technology, West Bengal, I currently contribute as a Human Resources Executive at EliteRecruitments. My expertise lies in talent acquisition, sourcing, and recruitment. I excel at managing end-to-end hiring processes and aligning recruitment strategies with organizational objectives to build strong candidate pipelines. At EliteRecruitments, I work collaboratively with teams to deliver seamless hiring experiences and support business growth through effective talent management. By fostering meaningful client relationships and enhancing recruitment processes, I aim to create impactful, people-driven solutions that align with organizational goals and values. My commitment to delivering value through people-focused strategies makes me an adaptable and strategic contributor to any team.

Experience

4 yrs 2 mos

Total Experience

1 yr 4 mos

Average Tenure

2 yrs 4 mos

Current Experience

Eliterecruitments

Human Resources Executive

Jan 2024 – Present · 2 yrs 4 mos · On-site

Delivering strategic talent solutions across India and global markets, with expertise in driving hiring initiatives for the Big 4, IT Analytics, BFSI, and Insurance sectors. Passionate about building high-performing, future-ready teams that contribute to business growth and organizational excellence.

Human Resources (HR)Personnel ManagementTalent AcquisitionStrategic Hiring

Tp

Senior Customer Care Executive

Oct 2021 – Dec 2022 · 1 yr 2 mos

A Customer Care Executive is responsible for addressing customer queries through phone, email, chat, or in-person interactions while ensuring prompt issue resolution and escalating complex cases when required. They provide accurate information regarding products, services, policies, and processes, and carefully maintain records of customer interactions and feedback. By delivering professional, empathetic support, they strive to achieve high levels of customer satisfaction. Additionally, they follow up with customers to confirm that concerns are fully resolved and actively suggest process improvements based on customer feedback.

Customer SupportCustomer Service Representatives

Wipro

Customer Care Executive

Sep 2020 – May 2021 · 8 mos · Remote

A Customer Care Executive is responsible for addressing customer queries through phone, email, chat, or in-person interactions while ensuring prompt issue resolution and escalating complex cases when required. They provide accurate information regarding products, services, policies, and processes, and carefully maintain records of customer interactions and feedback. By delivering professional, empathetic support, they strive to achieve high levels of customer satisfaction. Additionally, they follow up with customers to confirm that concerns are fully resolved and actively suggest process improvements based on customer feedback.