Puneet Jain — Technical Program Manager

Product & Program Management | Digital Transformation | Strategy and Operations Results-driven Product and Program management professional with 12 years of experience leading a portfolio of 54 products and 100+ initiatives. Proven expertise in digital transformation, strategy, analytics, technology and cross-functional project execution. • Led strategic, customer-centric and analytics-led initiatives to drive cross-industry engagement, growth & efficiency. • Partnered with C-level executives (CIO, CTO, SVP) to lead large-scale digital transformation across the enterprise. • Consulting professional with proven client management skill, delivered Operational growth and SAP ERP solutions. • Enabled growth, cost savings, and CX via digital/SaaS solutions across Finance, Supply Chain, Omni-channel Retail, and IT. Key Expertise: Digital Transformation, Product & Program Management, Agile methodologies, Strategic Planning, Stakeholder Management, Communication & Collaboration, Process Enhancement, Program Delivery, SaaS product solutions, Resource Optimization, Performance Improvement, Demand management, Data Analytics & Insights, Team Development Technical Proficiencies: JIRA, Teams, Microsoft Office Suite, Confluence, SharePoint, Service Now, Tableau, Miro, Visio, Wrike MBA ( General management ) graduate - 2016-18 Batch from Indian Institute of Management (IIM), Mumbai, India. I am a Certified Supply Chain Analyst from International Supply Chain Education Alliance and National Winner at Modus Operandi - Operations Case study challenge. During Summers 2017, I interned with Schneider Electric, India as a consultant where I worked upon the technology innovations & strategy in the ERP domain for Schneider globally. Prior to Post-graduation, I worked as a Senior Analyst at Accenture Services Private Limited handling SAP system from both development & maintenance point of view.. I worked in different modules of SAP - ABAP, SD, MM, PS, SRM, Fiori, HANA. I worked as an SAP technical Team lead in a france based utilities client Alstom Grid(Now GE). I also hold a Green Belt in Six Sigma Proficiency with an actual project implementation. Key Skills: > Business Driven Approach > Strategy Consulting Enthusiast > Analytical Approach and Quick learner > Dedication and Problem Solver Email: puneetjain080191@gmail.com

Stackforce AI infers this person is a Fintech and SaaS expert with a strong focus on digital transformation and program management.

Location: Bengaluru, Karnataka, India

Experience: 12 yrs 1 mo

Skills

Program Management
Digital Transformation
Digital Strategy
Product Operations

Career Highlights

Led digital transformation initiatives for C-level executives.
Achieved 25% cost savings through cloud optimization.
Managed a portfolio of 54 products and 100+ initiatives.

Work Experience

Walmart

Staff Technical Program Manager (1 yr 4 mos)

Senior Program Manager (Strategy) (1 yr 6 mos)

Program Manager (1 yr 10 mos)

Schneider Electric

Deputy General Manager (5 mos)

Product Manager (2 yrs 10 mos)

Management Intern - Strategy & Innovation (3 mos)

Accenture Services Pvt. Ltd

Software Engineering Senior Analyst (3 yrs 11 mos)

Software Engineering Analyst (3 yrs 3 mos)

Education

Master of Business Administration (MBA) at Indian Institute of Management Mumbai

Bachelor of Technology (B.Tech.) at Maharaja Agrasen Institute Of Technology, Delhi

Science at Kendriya Vidyalaya

Puneet Jain

Technical Program Manager

Bengaluru, Karnataka, India12 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

Led digital transformation initiatives for C-level executives.
Achieved 25% cost savings through cloud optimization.
Managed a portfolio of 54 products and 100+ initiatives.

Stackforce AI infers this person is a Fintech and SaaS expert with a strong focus on digital transformation and program management.

Contact

Skills

Core Skills

Program ManagementDigital TransformationDigital StrategyProduct Operations

Other Skills

Tax ModernizationCloud OptimizationData Analytics & InsightsProgram StrategyStakeholder CommunicationCapacity PlanningAgile DeliveryOmni-channel RetailFinance TransformationDigital MarketingERPRequirements AnalysisSoftware DevelopmentIntegrationData Analysis

About

Experience

12 yrs 1 mo

Total Experience

4 yrs

Average Tenure

4 yrs 8 mos

Current Experience

Walmart

3 roles

Staff Technical Program Manager

Promoted

Jan 2025 – Present · 1 yr 4 mos · On-site

Finance Retail Enablement(FRE) - Finance Technology
Tax Modernization: Streamlines Sales tax ops for 4B+ products, enhances capabilities, deliver seamless customer experience.
TPM for FRE portfolio, driving delivery across Tax, Accounts Payable (AP), and Accounts Receivable (AR) initiatives.
Drove cloud optimization for FRE products, achieving 25% cost savings via tool evaluation and resource optimization.
Omni-channel Tax Calculation and Determination platform, reduces financial & reputational risk from siloed tax solutions.
Integrated tax categorizer(RBTC): auto-assigns tax codes based on item attributes & rules beyond merchandise categories.
Enhanced tax engine for precise tax determination, POS calc’s, and sales tax holidays, improving reporting & compliance.
Defined testing strategy & governance model to align critical path, oversee transition plan, ensure quality deployment.

Program ManagementDigital Transformation

Senior Program Manager (Strategy)

Promoted

Jul 2023 – Jan 2025 · 1 yr 6 mos · On-site

Finance Product & Fintech - Program Management Office (PMO)
Fostered program management-oriented culture by facilitating consensus on the mission and vision of PMO organization.
Program Strategy: Led PMO strategy, aligning initiatives & dependencies, managing budgets and rollout plans, overseeing charters, roadmaps, and OKRs. Established RACI to ensure accountability across IPP and quarterly planning cycles.
Program Execution: Standardized frameworks for leadership meetings (All Hands, QBRs, FLTs, Steer Co's, and monthly progress reviews) to drive consistency, support execution, align teams, and enhance transparency across 4iTB.
Facilitated VP-level All Hands and AOP planning, aligning business and tech on product priorities and strategic goals.
PMO Onboarding & Talent Development: Managed hiring for PMO and Product, launched a 30-60-90 day program, and mentored team & IPP leads on best practices, product knowledge and ways of working to enhance performance.
Stakeholder Communication: Managed release notes, PSRs, newsletters, announcements, fostering collaboration and team recognition across Product, Business, Leadership, Engineering, UX, and Data Stewards.
IDC Program Lead - Finance Product: Drove program standardization, product-engineering alignment, and ways of working, while managing administration, leadership visits, agenda development, and logistics.
Product Owner - Fintech IPP: Led ideation, implementation, and change management of IPP via One-Bot and OPIF, streamlining workflows for 2,000 associates and centralizing Finance Intake & Planning.
Product Manager - OmniTech Intake: Spearheaded One-Bot integration with Omni Planning for Intake, creating a scalable workflow to manage business, RTB/KTLO, and change requests, improving UX for 20,000 associates

Digital StrategyData Analytics & InsightsProgram Management

Program Manager

Sep 2021 – Jul 2023 · 1 yr 10 mos · On-site

Indirect Procurement Solutions (IPT) – Upstream & Downstream
E2E Program mgmt. of Indirect Spend programs - IPT Spend Analytics, Spend reporting, and Global enhancements.
Revamped intake process and led capacity planning, backlog grooming, and prioritization to streamline PI planning. Coordinated 4iTB walkthroughs & reviews and tracked project progress via status reports.
Led 4 Scrum teams, collaborating with product, business, and architects to enhance Agile delivery & efficiency. Facilitated Scrum ceremonies and monitored key metrics (velocity, backlog depth, lead time, SLA) to optimize performance.
Drove Azure to GCP migration: Transitioned from Azure Data Factory to GCP Dataproc, GCS, and BigQuery; implemented CI/CD pipelines and DQ checks to optimize ETL, achieving 50% cost reduction.
Onboarded Fieldglass and ARIBA S2C data for contractor, supplier, event and sourcing spend reporting. Integrated Concur expense data into IPT Data Lake for global spend reporting across IDC, US, and international.
Managed a global team of 15 on Lucernex, MX Consignment, REP (Canada, China, US), Android 11/12–EHP8, and CI9 to CIG upgrades, overseeing UAT, Go-live, rollback, and Hypercare to ensure on-time delivery.
Canada and US Airline Accounting: Saved 440 hrs. p.a. by reconciling cost center data across vendor systems, SAP & ELM

Program ManagementProduct Operations

Schneider electric

3 roles

Deputy General Manager

Promoted

Apr 2021 – Sep 2021 · 5 mos

Project Manager (CPC - Customer Process Capability) - Managed E2E Supply chain projects & Stakeholder mgmt.
Pioneered E2E visibility project, Enhanced shipment tracking across SE origin, cross-dock (3PL), and last-mile.
Optimized order management and supply chain planning, enabling customers to modify orders via the portal.
Saved 23% ISR time with better shipment control and Reduced 30% Cost through events automation via EDI with 3PL
API Delivery Manager (APIGEE) - Planning API strategy. Deliver APIs, Tech-debt reduction, Run & Evolve API platform
Drove API-first transformation via agile (Kanban), ADR process revamp, and a federated model; delivered success to CTO,
presenting productivity gains, partner enablement & compliance - cut CCC calls by 50%; achieved a 3.37 API usability index.
Directed an 8-member team in managing 100+ demand requests (~250 APIs) and delivered Program-100 under tech debt.
Led API prioritization and resource planning by business value & timelines; foster talent development & team engagement.

Product Manager

May 2018 – Mar 2021 · 2 yrs 10 mos

Product Manager - Product Marketing & Acquisition – identify market requirements & implementing Product roadmap
Implemented log management across 30+ SE platforms, generating ~$2M annually; presented expansion strategy to CIO.
Drove business objectives and customer success by partnering with cross-functional teams to scale SaaS transformation.
Strategized Product Roadmap for Logz.io engagement & adoption and expanded global ties with 8+ strategic platforms.
Established Logz.io contract and RACI for service continuity; managed vendors, escalations, and Quote-PO (E-Proc).
Analytics & Monitoring lead (Insights Based) - End to End Monitoring platform management
Led Crown jewel program for log retention, correlation & anomaly detection; cut platform costs by 30% via SaaS adoption.
Enhanced DevOps monitoring with Live Tail and cognitive insights; reduced manual effort in failure reporting by 90%.
Reduced downtime/MTTR by 80% via faster RCA, saving €3M through fewer disruptions across DO & PO process and DCs

Management Intern - Strategy & Innovation

Mar 2017 – Jun 2017 · 3 mos · Bangalore

Enabled real-time analytics for Financial and Supply chain reporting by integrating HANA-DB with BIRST
Improved BI performance by centralizing BI reporting with split-second response and reducing lead time by 80%
Awarded PPO in recognition of the project management, deliverables and enhanced user experience
Improved data extraction speed by 350 times & reduced server’s requirements by 50% and DB capacity by 88%
Performed CBA & Analyzed Post Migrations & proposed migration plan for enhanced Cloud platform Security
Streamlined Procure to Pay, Order to Cash Processes using Oracle Cloud, increase in productivity & control
Reduction in TCO by 40% & processing time by 80% for complex operations like Procurement & Sales order
Achieved $0.87mn savings and 1.56% reduction in tickets by formulating SOP for Internet related issues

Accenture services pvt. ltd

2 roles

Software Engineering Senior Analyst

Promoted

Jul 2012 – Jun 2016 · 3 yrs 11 mos

End to end responsibility of SAP ERP Deployment – Scope management, Application Delivery, Maintenance & region-wise Roll Outs
Administered and maintained SAP ERP packages like ECC, SRM, MM, SD, PS & Portal for the client
Led a team of 6 Developers responsible for Six Sigma project - reduced defect rate to improve service offerings
Supervised a team of 8+ analysts for data migration and system integration for ALSTOM-GE acquisition
Performed Requirement Elicitation and Feasibility Analysis for Effort and Resource Planning for 80+ RFPs
Achieved 94% reduction in defect rate post Lean Six-Sigma implementation and quarterly savings of $4500
Strategized change management process & Expanded global client relationship w/3+ strategic partners

Software Engineering Analyst

Jul 2012 – Oct 2015 · 3 yrs 3 mos

SAP Consultant
Pioneered the Agile Technology driven project Pacman & achieved timely delivery, 30% reduction in defects
Enabled client to build strategic supplier relationships and streamlined procure-to-pay process using SRM
Executed Performance Optimization of 20+ complex reports & 99% improvement in critical Backlog Tool
70% reduction in the turnaround time by overhauling the entire sales & distribution reporting process