Viraj Deshmukh

Software Engineer

Hyderabad, Telangana, India4 yrs 9 mos experience

Key Highlights

Achieved all-India rank 2 in Formula Student EV.
Enhanced ITSM process efficiency through automation.
Implemented solutions that improved user retention rates.

Stackforce AI infers this person is a ServiceNow Developer with expertise in SaaS solutions and IT service management.

Contact

Skills

Core Skills

ServicenowIt IntegrationIt Service ManagementFront-end Development

Other Skills

Service PortalCSMClient RelationsREST APIsManaging WorkflowProcess Flow DiagramsHTMLAngularJSBootstrapBootstrappingCascading Style Sheets (CSS)JavaScriptHAMFlaskC (Programming Language)

About

As a ServiceNow Developer at CAN technologies, I work with three key clients to develop and enhance their service portals, workflows, and virtual agents, using technologies such as HTML, Bootstrap, and REST API. I have contributed to increasing the user retention rate, reducing the stress on the IT service desk, and improving the efficiency of the ITSM process. I graduated with a Bachelor of Technology degree from National Institute of Technology Warangal in 2021, where I also co-founded Team Ronin Racing, the official EV team of the institute. We participated in Formula Student EV hosted by Ather Energy and achieved an all-India rank of 2. I have also completed certifications in Python Data Structures, Machine Learning, and ServiceNow Administration, demonstrating my passion for learning and applying new skills.

Experience

4 yrs 9 mos

Total Experience

1 yr 1 mo

Average Tenure

2 mos

Current Experience

Apple

Senior Software Engineer

Mar 2026 – Present · 2 mos · Hyderabad, Telangana, India · Hybrid

Jpmorganchase

Associate

Oct 2025 – Mar 2026 · 5 mos · Bangalore Urban, Karnataka, India · On-site

Ctrlaltnow

Senior ServiceNow Consultant

Mar 2024 – Sep 2025 · 1 yr 6 mos · Pune District, Maharashtra, India · Hybrid

🔸 Experienced in configuring seamless integrations between ServiceNow instances, specifically focusing on enhancing communication between vendors and clients. Successfully implemented an e-bonding solution to enable efficient ticket tracking in vendor systems.
🔸 Additionally, proficient in customizing native UI pages for login and password reset, ensuring alignment with client-specific branding requirements.

ServiceNowIT IntegrationService PortalCSMClient Relations

Ltimindtree

ServiceNow Consultant

Nov 2021 – Mar 2024 · 2 yrs 4 mos · Pune District, Maharashtra, India

Worked for two key clients where I contributed in:
🔸 Develop front end UI page for CMDB reports with an interactive filter for easy end-user interaction (HTML, AngularJS, Bootstrap)
🔸 Set up a Virtual Agent on the portal to reduce stress on the IT service desk and hence decrease the response time on IT tickets.
🔸Enhance the Global Search feature on the service portal to show relevant items first.
🔸ITSM form enhancements and automation to increase the efficiency of the process.

IT Service ManagementIT IntegrationREST APIsManaging WorkflowProcess Flow Diagrams

Lti - larsen & toubro infotech

ServiceNow Consultant

Jul 2021 – Nov 2021 · 4 mos · Bengaluru, Karnataka, India

Undergo ServiceNow training where I learned about :
1. Servicenow Admin development (ITSM, Scripting, Configurations)
2. Rest API integration in ServiceNow.
3. Workflows and Flow spokes development

Front-End DevelopmentBootstrappingHTMLCascading Style Sheets (CSS)AngularJSREST APIs+1

Ronin racing

Co Founder

Dec 2018 – Mar 2020 · 1 yr 3 mos · Warangal Rural, Telangana, India

Founded Team Ronin Racing the official ev team of NIT Warangal.
Participated in Formula Student EV hosted by Ather energy and achieved all India Rank 2.