SANJAY KUMAR

Recruiter

Mumbai, Maharashtra, India2 yrs 4 mos experience
Highly Stable

Key Highlights

  • Experienced in managing customer service operations.
  • Proficient in support management and account handling.
  • Skilled in troubleshooting technical issues.
Stackforce AI infers this person is a Customer Service Management Specialist with a focus on operational support.

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Skills

Core Skills

Customer ServiceAccount Management

Other Skills

Support ManagementCustomer Service RepresentativesData EntryITI ElectricianCustomer CareDigital StrategyCustomer Relationship Management (CRM)Customer RetentionAccount

Experience

2 yrs 4 mos
Total Experience
2 yrs 4 mos
Average Tenure
2 yrs 4 mos
Current Experience

Hsgb foundation

Human Resources Specialist

Jan 2024Present · 2 yrs 4 mos · Mumbai, Maharashtra, India · On-site

Meesho customer support

Customer Service Support Manager

Jan 2022Feb 2025 · 3 yrs 1 mo · Delhi, India · On-site

  • Order tracking and delivery updates
  • Returns and refunds support
  • Product inquiries
  • Assistance with account management
  • Troubleshooting technical issues
Support ManagementCustomer Service RepresentativesCustomer ServiceAccount Management

Education

NCVT NEW DELHI

Jan 2018Present

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