Jul 2024 – Present · 1 yr 10 mos · Delhi, India · On-site

• Hub Inventory & Cost Optimization Manager with expertise in stock tracking, demand-supply planning
• ey Responsibilities:
• ✅ Inventory Management: Closely tracking stock levels to prevent shortages and overstocking.
• ✅ Demand & Supply Planning: Analyzing stock movement to align orders with real-time requirements.
• ✅ Cost Optimization: Identifying opportunities to reduce operational and procurement costs.
• ✅ Process Improvement: Implementing best practices to enhance efficiency in inventory control.
• Skills & Strengths:
• ✔ Stock Tracking & Inventory Control
• ✔ Demand Forecasting & Supply Chain Optimization
• ✔ Cost Reduction Strategies
• ✔ Data-Driven Decision Making
• ✔ Process Improvement & Efficiency Enhancement

Apr 2022 – Jul 2024 · 2 yrs 3 mos · Hybrid

• Wind-Up Operations Lead – Ola Cars & Ola Fleet.
• expert in closing pending and stuck cases for Ola Cars & Ola Fleet, managing inventory, RTO transfers across multiple states. Led a 20-member team to streamline operations, minimize costs, and ensure compliance.
• Key Responsibilities:
• ✅ Wind-Up Management: Resolving all pending and stuck cases for Ola Cars & Ola Fleet.
• ✅ Inventory & Yard Rent Handling: Managing pending vehicle inventory and optimizing yard rental costs.
• ✅ RTO Transfer Process: Ensuring smooth and timely transfer of vehicle ownership.
• ✅ Multi-State Operations: Handling processes across Haryana, Lucknow, Uttar Pradesh, Punjab, Himachal Pradesh, Odisha, Bihar, and Aurangabad.
• ✅ Team Leadership: Managing a 20-member team for documentation, logistics, and process execution.
• ✅ Cost Control & Compliance: Reducing operational costs while ensuring adherence to RTO regulations.
• Skills & Strengths:
• ✔ Operations & Wind-Up Process Management
• ✔ Vehicle Inventory & Cost Optimization
• ✔ Multi-State RTO Compliance & Transfer Process
• ✔ Problem-Solving & Conflict Resolution
• ✔ Team Leadership & Vendor Coordination

Oct 2021 – Mar 2022 · 5 mos · Hybrid

• Operations Lead – Photoshoot, Listing & Documentation (Ola Cars)
• Managed a 15-member team at Ola Cars (Gurgaon & Noida), overseeing car photoshoots, online listings, and RTO documentation management. Ensured efficient workflow, timely vehicle listings, and seamless documentation handling for buyers and sellers.
• Key Responsibilities:
• ✅ Car Photoshoot & Listing: Ensuring timely car photoshoots and accurate listings on the sales portal.
• ✅ Team Management: Leading a team handling vehicle imaging, online listings, and document collection.
• ✅ RTO Documentation Handling: Overseeing document riders responsible for collecting RTO-related paperwork from sellers and buyers.
• ✅ Process Optimization: Improving efficiency in car listing turnaround time and documentation verification.
• ✅ Quality Control: Ensuring high-quality images and accurate vehicle details for better sales conversions.
• Skills & Strengths:
• ✔ Photoshoot & Digital Listing Management
• ✔ Team Leadership & Workflow Optimization
• ✔ RTO Documentation & Compliance Handling
• ✔ Sales Support & Inventory Management
• ✔ Process Improvement & Quality Control
• ✔ Coordination with Sellers, Buyers & Internal Teams

Jun 2020 – Oct 2021 · 1 yr 4 mos · India

• Battery Swapping & Financial Analysis Lead managing a 15-member team to optimize battery swapping, charging costs, finance processes, and government subsidy procedures.
• ✅ Battery Swapping Analysis: Evaluating battery swap efficiency, utilization rates, and operational impact.
• ✅ Charging Cost Optimization: Analyzing and minimizing charging expenses to improve profitability.
• ✅ Financial Process Management: Overseeing cost structures, payments, and financial reporting for battery operations.
• ✅ Government Subsidy Processing: Managing subsidy claims, ensuring regulatory compliance, and maximizing benefits.
• ✅ Team Leadership & Training: Guiding a team of analysts, ensuring accuracy in reporting and process execution.
• ✅ Data-Driven Decision Making: Using financial models and performance data to drive cost-effective solutions.
• Skills & Strengths:
• ✔ Battery Swapping & Energy Cost Analysis
• ✔ Financial Planning & Cost Optimization
• ✔ Government Subsidy & Compliance Management
• ✔ Team Leadership & Process Improvement
• ✔ Strategic Decision-Making

Nov 2017 – May 2020 · 2 yrs 6 mos

• Senior Operations & Vendor Management Executive with expertise in managing 10+ vendors and a vendor team of 50+ members. Skilled in enhancing vehicle quality, optimizing supply costs, training vendor teams, and resolving operational challenges.
• Key Responsibilities:
• ✅ Vendor Management: Handling relationships with multiple vendors, ensuring smooth operations and timely deliveries.
• ✅ Quality Control: Increasing the supply of high-quality cars and maintaining compliance with industry standards.
• ✅ Training & Development: Providing training programs for vendors and their teams to improve efficiency and performance.
• ✅ Cost Control: Implementing cost-saving strategies to optimize supply chain expenses.
• ✅ Problem-Solving: Identifying and resolving issues faced by vendors and their teams to ensure seamless operations.
• ✅ Operational Efficiency: Streamlining processes for better coordination between vendors, drivers, and inventory teams.
• Skills & Strengths:
• ✔ Vendor Relationship Management
• ✔ Strategic Cost Optimization
• ✔ Training & Leadership Development
• ✔ Quality Assurance & Compliance
• ✔ Problem-Solving & Conflict Resolution
• ✔ Operational Efficiency & Supply Chain Management

Jun 2015 – Nov 2017 · 2 yrs 5 mos

• Inventory & Operations Executive with expertise in inventory management, driver training, and inventory distribution. Skilled in maintaining accurate records, ensuring smooth supply chain operations, and enhancing driver efficiency.
• Key Responsibilities:
• ✅ Inventory Management: Tracking, organizing, and maintaining stock levels for efficient operations.
• ✅ Inventory Distribution: Ensuring timely allocation and distribution of inventory as per requirements.
• ✅ Driver Training: Conducting training sessions to improve driving standards, safety, and compliance.
• ✅ Operational Coordination: Managing logistics, stock movement, and resource allocation.
• ✅ Audit & Compliance: Verifying documentation, maintaining records, and ensuring adherence to company policies.
• Skills & Strengths:
• ✔ Inventory Control & Logistics Management
• ✔ Training & Development for Drivers
• ✔ Stock Allocation & Distribution Efficiency
• ✔ Compliance & Documentation Management
• ✔ Operational Planning & Problem-Solving

Aug 2013 – May 2015 · 1 yr 9 mos

• A detail-oriented Quality Executive responsible for ensuring compliance and operational standards in vehicle and driver audits. Expertise in:
• ✅ Car Documentation Audits (Registration, Insurance, Permits, etc.)
• ✅ Running Condition Inspections (Mechanical & Performance Checks)
• ✅ Driver Audits (License, Conduct, Compliance)
• ✅ Vehicle Cleanliness & Maintenance Audits
• Key Responsibilities:
• 🔹 Document Verification: Ensuring all vehicle papers are valid and up-to-date.
• 🔹 Vehicle Condition Check: Inspecting the mechanical and operational fitness of cars.
• 🔹 Driver Audit: Verifying licenses, behavior, and adherence to safety guidelines.
• 🔹 Cleanliness & Hygiene Inspection: Ensuring vehicles are well-maintained and meet hygiene standards.
• 🔹 Compliance & Reporting: Documenting findings and ensuring corrective actions are taken.
• Skills & Strengths:
• ✔ Attention to Detail & Accuracy
• ✔ Strong Observational & Analytical Skills
• ✔ Knowledge of Vehicle Standards & Compliance
• ✔ Problem-Solving & Decision-Making
• ✔ Good Communication & Reporting Skills

Jul 2011 – Jun 2013 · 1 yr 11 mos · New Delhi Area, India · On-site

• Sales Executive – Telecalling & Cold Calling.
• Sales Executive with expertise in cold calling and telecalling for financial and insurance products, including:
• ✅ Credit Cards
• ✅ Personal Loans
• ✅ Used Car Loans
• ✅ Motor Insurance
• ✅ Health Insurance
• ✅ Life Insurance
• Skills & Strengths:
• ✔ Excellent Communication & Persuasion Skills
• ✔ Ability to Build Quick Rapport with Customers
• ✔ Strong Product Knowledge & Industry Awareness
• ✔ Resilience & Patience in Handling Rejections
• ✔ Time Management & Multi-tasking