shatrughan kumar

Operations Associate

Greater Delhi, Delhi, India14 yrs 5 mos experience

Key Highlights

  • Expert in inventory management and cost optimization.
  • Proven leadership in managing large teams and operations.
  • Strong background in strategic planning and process improvement.
Stackforce AI infers this person is a skilled operations manager in the automotive and logistics sectors.

Contact

Skills

Core Skills

Inventory ManagementCost OptimizationOperations ManagementTeam LeadershipFinancial PlanningVendor ManagementQuality ControlDriver Training

Other Skills

InventoryPhysical InventoryStock Tracking & Inventory ControlDemand Forecasting & Supply Chain OptimizationCost Reduction StrategiesData-Driven Decision MakingProcess Improvement & Efficiency EnhancementDepartment SupervisionDepartment ManagementAdministrative ManagementOperations & Wind-Up Process ManagementVehicle Inventory & Cost OptimizationMulti-State RTO Compliance & Transfer ProcessProblem-Solving & Conflict ResolutionTeam Leadership & Vendor Coordination

Experience

14 yrs 5 mos
Total Experience
3 yrs 1 mo
Average Tenure
1 yr 10 mos
Current Experience

Paytm

Assistant Manager

Oct 2025Present · 7 mos

Zypp electric

Inventory Manager

Jul 2024Present · 1 yr 10 mos · Delhi, India · On-site

  • Hub Inventory & Cost Optimization Manager with expertise in stock tracking, demand-supply planning
  • ey Responsibilities:
  • ✅ Inventory Management: Closely tracking stock levels to prevent shortages and overstocking.
  • ✅ Demand & Supply Planning: Analyzing stock movement to align orders with real-time requirements.
  • ✅ Cost Optimization: Identifying opportunities to reduce operational and procurement costs.
  • ✅ Process Improvement: Implementing best practices to enhance efficiency in inventory control.
  • Skills & Strengths:
  • ✔ Stock Tracking & Inventory Control
  • ✔ Demand Forecasting & Supply Chain Optimization
  • ✔ Cost Reduction Strategies
  • ✔ Data-Driven Decision Making
  • ✔ Process Improvement & Efficiency Enhancement
InventoryPhysical InventoryStock Tracking & Inventory ControlDemand Forecasting & Supply Chain OptimizationCost Reduction StrategiesData-Driven Decision Making+3

Ola cars

2 roles

Assistant Manager

Promoted

Apr 2022Jul 2024 · 2 yrs 3 mos · Hybrid

  • Wind-Up Operations Lead – Ola Cars & Ola Fleet.
  • expert in closing pending and stuck cases for Ola Cars & Ola Fleet, managing inventory, RTO transfers across multiple states. Led a 20-member team to streamline operations, minimize costs, and ensure compliance.
  • Key Responsibilities:
  • ✅ Wind-Up Management: Resolving all pending and stuck cases for Ola Cars & Ola Fleet.
  • ✅ Inventory & Yard Rent Handling: Managing pending vehicle inventory and optimizing yard rental costs.
  • ✅ RTO Transfer Process: Ensuring smooth and timely transfer of vehicle ownership.
  • ✅ Multi-State Operations: Handling processes across Haryana, Lucknow, Uttar Pradesh, Punjab, Himachal Pradesh, Odisha, Bihar, and Aurangabad.
  • ✅ Team Leadership: Managing a 20-member team for documentation, logistics, and process execution.
  • ✅ Cost Control & Compliance: Reducing operational costs while ensuring adherence to RTO regulations.
  • Skills & Strengths:
  • ✔ Operations & Wind-Up Process Management
  • ✔ Vehicle Inventory & Cost Optimization
  • ✔ Multi-State RTO Compliance & Transfer Process
  • ✔ Problem-Solving & Conflict Resolution
  • ✔ Team Leadership & Vendor Coordination
Department SupervisionDepartment ManagementAdministrative ManagementOperations & Wind-Up Process ManagementVehicle Inventory & Cost OptimizationMulti-State RTO Compliance & Transfer Process+4

Team Lead

Oct 2021Mar 2022 · 5 mos · Hybrid

  • Operations Lead – Photoshoot, Listing & Documentation (Ola Cars)
  • Managed a 15-member team at Ola Cars (Gurgaon & Noida), overseeing car photoshoots, online listings, and RTO documentation management. Ensured efficient workflow, timely vehicle listings, and seamless documentation handling for buyers and sellers.
  • Key Responsibilities:
  • ✅ Car Photoshoot & Listing: Ensuring timely car photoshoots and accurate listings on the sales portal.
  • ✅ Team Management: Leading a team handling vehicle imaging, online listings, and document collection.
  • ✅ RTO Documentation Handling: Overseeing document riders responsible for collecting RTO-related paperwork from sellers and buyers.
  • ✅ Process Optimization: Improving efficiency in car listing turnaround time and documentation verification.
  • ✅ Quality Control: Ensuring high-quality images and accurate vehicle details for better sales conversions.
  • Skills & Strengths:
  • ✔ Photoshoot & Digital Listing Management
  • ✔ Team Leadership & Workflow Optimization
  • ✔ RTO Documentation & Compliance Handling
  • ✔ Sales Support & Inventory Management
  • ✔ Process Improvement & Quality Control
  • ✔ Coordination with Sellers, Buyers & Internal Teams

Ola electric

Senior Executive

Jun 2020Oct 2021 · 1 yr 4 mos · India

  • Battery Swapping & Financial Analysis Lead managing a 15-member team to optimize battery swapping, charging costs, finance processes, and government subsidy procedures.
  • ✅ Battery Swapping Analysis: Evaluating battery swap efficiency, utilization rates, and operational impact.
  • ✅ Charging Cost Optimization: Analyzing and minimizing charging expenses to improve profitability.
  • ✅ Financial Process Management: Overseeing cost structures, payments, and financial reporting for battery operations.
  • ✅ Government Subsidy Processing: Managing subsidy claims, ensuring regulatory compliance, and maximizing benefits.
  • ✅ Team Leadership & Training: Guiding a team of analysts, ensuring accuracy in reporting and process execution.
  • ✅ Data-Driven Decision Making: Using financial models and performance data to drive cost-effective solutions.
  • Skills & Strengths:
  • ✔ Battery Swapping & Energy Cost Analysis
  • ✔ Financial Planning & Cost Optimization
  • ✔ Government Subsidy & Compliance Management
  • ✔ Team Leadership & Process Improvement
  • ✔ Strategic Decision-Making
Employer BrandingOperational StrategyCost ControlCustomer Relationship Management (CRM)Sales ProcessesPeople Management+11

Ola

3 roles

Senior Executive

Promoted

Nov 2017May 2020 · 2 yrs 6 mos

  • Senior Operations & Vendor Management Executive with expertise in managing 10+ vendors and a vendor team of 50+ members. Skilled in enhancing vehicle quality, optimizing supply costs, training vendor teams, and resolving operational challenges.
  • Key Responsibilities:
  • ✅ Vendor Management: Handling relationships with multiple vendors, ensuring smooth operations and timely deliveries.
  • ✅ Quality Control: Increasing the supply of high-quality cars and maintaining compliance with industry standards.
  • ✅ Training & Development: Providing training programs for vendors and their teams to improve efficiency and performance.
  • ✅ Cost Control: Implementing cost-saving strategies to optimize supply chain expenses.
  • ✅ Problem-Solving: Identifying and resolving issues faced by vendors and their teams to ensure seamless operations.
  • ✅ Operational Efficiency: Streamlining processes for better coordination between vendors, drivers, and inventory teams.
  • Skills & Strengths:
  • ✔ Vendor Relationship Management
  • ✔ Strategic Cost Optimization
  • ✔ Training & Leadership Development
  • ✔ Quality Assurance & Compliance
  • ✔ Problem-Solving & Conflict Resolution
  • ✔ Operational Efficiency & Supply Chain Management
Customer SatisfactionStrategic InitiativesTeam LeadershipKey Performance IndicatorsVendor Relationship ManagementStrategic Cost Optimization+6

Executive

Promoted

Jun 2015Nov 2017 · 2 yrs 5 mos

  • Inventory & Operations Executive with expertise in inventory management, driver training, and inventory distribution. Skilled in maintaining accurate records, ensuring smooth supply chain operations, and enhancing driver efficiency.
  • Key Responsibilities:
  • ✅ Inventory Management: Tracking, organizing, and maintaining stock levels for efficient operations.
  • ✅ Inventory Distribution: Ensuring timely allocation and distribution of inventory as per requirements.
  • ✅ Driver Training: Conducting training sessions to improve driving standards, safety, and compliance.
  • ✅ Operational Coordination: Managing logistics, stock movement, and resource allocation.
  • ✅ Audit & Compliance: Verifying documentation, maintaining records, and ensuring adherence to company policies.
  • Skills & Strengths:
  • ✔ Inventory Control & Logistics Management
  • ✔ Training & Development for Drivers
  • ✔ Stock Allocation & Distribution Efficiency
  • ✔ Compliance & Documentation Management
  • ✔ Operational Planning & Problem-Solving
Team LeadershipNew Business SalesLead GenerationInventory Control & Logistics ManagementTraining & Development for DriversStock Allocation & Distribution Efficiency+4

Quality Executive

Aug 2013May 2015 · 1 yr 9 mos

  • A detail-oriented Quality Executive responsible for ensuring compliance and operational standards in vehicle and driver audits. Expertise in:
  • ✅ Car Documentation Audits (Registration, Insurance, Permits, etc.)
  • ✅ Running Condition Inspections (Mechanical & Performance Checks)
  • ✅ Driver Audits (License, Conduct, Compliance)
  • ✅ Vehicle Cleanliness & Maintenance Audits
  • Key Responsibilities:
  • 🔹 Document Verification: Ensuring all vehicle papers are valid and up-to-date.
  • 🔹 Vehicle Condition Check: Inspecting the mechanical and operational fitness of cars.
  • 🔹 Driver Audit: Verifying licenses, behavior, and adherence to safety guidelines.
  • 🔹 Cleanliness & Hygiene Inspection: Ensuring vehicles are well-maintained and meet hygiene standards.
  • 🔹 Compliance & Reporting: Documenting findings and ensuring corrective actions are taken.
  • Skills & Strengths:
  • ✔ Attention to Detail & Accuracy
  • ✔ Strong Observational & Analytical Skills
  • ✔ Knowledge of Vehicle Standards & Compliance
  • ✔ Problem-Solving & Decision-Making
  • ✔ Good Communication & Reporting Skills

Karina fincap limited

Sales Executive

Jul 2011Jun 2013 · 1 yr 11 mos · New Delhi Area, India · On-site

  • Sales Executive – Telecalling & Cold Calling.
  • Sales Executive with expertise in cold calling and telecalling for financial and insurance products, including:
  • ✅ Credit Cards
  • ✅ Personal Loans
  • ✅ Used Car Loans
  • ✅ Motor Insurance
  • ✅ Health Insurance
  • ✅ Life Insurance
  • Skills & Strengths:
  • ✔ Excellent Communication & Persuasion Skills
  • ✔ Ability to Build Quick Rapport with Customers
  • ✔ Strong Product Knowledge & Industry Awareness
  • ✔ Resilience & Patience in Handling Rejections
  • ✔ Time Management & Multi-tasking

Education

Shobhit Deemed University

Bachelor of Arts - BA

Jan 2011Jan 2014

Jain (Deemed-to-be University)

Master of Business Administration - MBA — Operations Management and Supervision

Jan 2022Present

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