Apr 2022 – Aug 2023 · 1 yr 4 mos · United States

Sep 2021 – Apr 2022 · 7 mos · Chicago, Illinois, United States

Nov 2020 – Oct 2021 · 11 mos

Jun 2019 – Nov 2020 · 1 yr 5 mos

May 2016 – May 2019 · 3 yrs

Jul 2013 – May 2016 · 2 yrs 10 mos

Jun 2011 – Jul 2013 · 2 yrs 1 mo

Jun 2010 – Aug 2010 · 2 mos

• Developed cross functional relationships with IRI, Neilson, key suppliers, and multiple business units across the organization to synthesize and analyze secondary research and develop a superior understanding of the organization’s core customers and competitive landscape
• Identified and designed comprehensive rural strategy to address opportunities related to traffic, assortment, operations, and productivity to drive business growth by increasing market share and improving sales productivity
• Offered analysis and insights to develop a differentiated value proposition with details for program execution
• Developed presentation with key findings and recommendations to senior management

Aug 2009 – Jun 2011 · 1 yr 10 mos · Greater St. Louis Area

Jun 2005 – Jul 2009 · 4 yrs 1 mo

• Instructed team to deliver superior merchandising standards and decrease backroom inventories;
• as a result, gross margin increased by 8% and department contributed to 21% of total store sales
• Led over 270 employees, resolved customer issues, met compliance goals, reviewed payroll and sales goals, interviewed applicants, and held weekly departmental meetings
• Implemented a course of action to alter customer service culture at the store level; resulting in a 10%
• increase in Guest Survey Scores
• Developed and executed action plans for back-to-school season; as a result, department ranked
• first in sales each year
• Revised training program for department, resulting in a 43% decrease in turnover
• Trained and supervised four team members that were promoted into team leaders, thereby
• achieving a 100% success rate in team leader promotions
• Initiated an action plan to resolve opportunities with price accuracy team relating to shortage and productivity;
• consequently, performance increased by 16% within three months
• Created developmental plans for team leaders and specialist to assist in their professional growth
• Built trust-based relationships with team which resulted in high scores on company’s annual Best Team Survey

May 2004 – Aug 2004 · 3 mos

• Analyzed primary and secondary research data on various retailers in the United Kingdom to
• identify opportunities for growth in the intimate apparel sector as well as establish a target market
• Evaluated strategies being used by various retailers and with assistance from partners, developed
• ideas for firms to create unique brand identities
• Devised a marketing plan with a SWOT analysis for a retailer in the United Kingdom to expand
• their customer base in conjunction with a rollout process and presented recommendations to the partners
• Studied new culture and observed their shopping habits, as a result gained tangible international
• marketing experience