Karishma Thakur

Business Development Executive

Pune, Maharashtra, India9 yrs experience
Most Likely To Switch

Key Highlights

  • Over 8 years of experience in Key Account Management
  • Recognized multiple times for outstanding performance at Flipkart
  • Proficient in Hubspot CRM tool
Stackforce AI infers this person is a B2C E-commerce professional with strong account management and business development expertise.

Contact

LinkedIn

Skills

Core Skills

Key Account ManagementBusiness DevelopmentE-commerceBusiness StrategySales GrowthRecruitmentNegotiationCustomer ServiceOperations ManagementCustomer Support

Other Skills

Spoken EnglishE-commerce OptimizationAccount ManagementExecutive RelationshipsBusiness ManagementOnline MerchandisingAccount PlanningVirtual AssistanceCustomer EngagementBrand ManagementMicrosoft ExcelBusiness PlanningKey Account Acquisition & RetentionClient OnboardingAccount Growth

About

Result-oriented professional having over 8 years of experience in Key Account Management, Business Development, Business Planning & Management, Brand Building, Data Analysis, Cross Border Logistics, team handling with proficiency in creating and sustaining successful stakeholder relationships. An astute performer with a penchant for learning emerging trends, implement best practices and achieve organization goals. Vast expertise in handling high profile clients and leading critical initiatives. 2020: Acknowledged as Best Account Manager - Flipkart 2020: Recognized for Growing Makeup and Beauty - Flipkart 2021: Recognized as Peak Period Champion - Flipkart 2022: Recognized with Trade Leadership Award - 2024: Acknowledged for being a Top Performer in ASSR team (Assisted Self Seller Recruitment) & leading Cross Border Logistics

Experience

9 yrs
Total Experience
1 yr 3 mos
Average Tenure
1 yr 9 mos
Current Experience

Meesho

Key Account Manager

Aug 2024 – Present · 1 yr 9 mos · Bangalore Urban, Karnataka, India · Remote

  • Business Plans: Developed and executed strategies to achieve financial goals.
  • Seller Account Management: Owned and managed key seller accounts effectively.
  • Team Leadership: Managed a team of 15 Key Account Managers (KAMs).
  • Project Growth: Drive growth for Meesho Mall with D2C and National brands.
Spoken EnglishE-commerce OptimizationAccount ManagementExecutive RelationshipsBusiness StrategyBusiness Management+21

Color papers india private limited

Head of Ecommerce

Sep 2021 – Jul 2024 · 2 yrs 10 mos · India · On-site

  • Competitor Analysis: Monitored competitor activities to anticipate market
  • changes.
  • Growth Opportunities: Conducted research to identify market expansion
  • opportunities.
  • Operational Efficiency: Drafted proposals to improve organizational processes.
  • Financial Analysis: Analyzed financial data to support decision-making.
Spoken EnglishE-commerce OptimizationAccount ManagementExecutive RelationshipsOnline AdvertisingBusiness Strategy+20

Flipkart

Key Account Manager

Jul 2020 – Aug 2021 · 1 yr 1 mo · Bhopal, Madhya Pradesh, India · On-site

  • Growth Opportunities: Identified growth within existing accounts and new sellers.
  • Product Input: Contributed to product development and marketing strategies.
  • Sales Targets: Exceeded sales goals through promotions and product insights.
  • Key Account Relations: Maintained relationships with decision-makers and
  • influencers.
Spoken EnglishE-commerce OptimizationAccount ManagementExecutive RelationshipsBusiness StrategyBusiness Management+19

Veracity software pvt. ltd.

Recruiting Consultant

Sep 2019 – Mar 2020 · 6 mos · Pune, Maharashtra, India · On-site

  • Talent Sourcing: Identified and sourced qualified IT professionals for US-based
  • clients using job portals, social media, and networking.
  • Candidate Screening: Conducted thorough screenings to assess technical skills,
  • experience, and cultural fit.
  • End-to-End Recruitment: Managed the entire recruitment cycle, from initial
  • contact to interview scheduling and offer negotiations.
Spoken EnglishNegotiationVirtual AssistanceAttention to DetailCustomer EngagementCustomer Service+8

Spicejet limited

Ground Staff

Mar 2019 – Aug 2019 · 5 mos · Bhopal, Madhya Pradesh, India · On-site

  • Passenger Screening: Conducted security checks for passengers and their
  • baggage.
  • Safety Compliance: Ensured adherence to aviation security protocols and
  • procedures.
  • Baggage Handling: Monitored and secured checked-in and cabin baggage. .
Spoken EnglishCustomer InteractionCustomer EngagementObservationClient ServicesCustomer Service

Teleperformance

Senior Operations Executive

Jul 2017 – Feb 2019 · 1 yr 7 mos · Indore, Madhya Pradesh, India · On-site

  • Process Management: Managed day-to-day operations for US-based processes,
  • ensuring efficiency and quality.
  • Team Supervision: Led and mentored a team to meet performance targets and
  • deliver excellent customer service.
  • Performance Monitoring: Analyzed team performance and implemented strategies
  • to optimize productivity
Spoken EnglishExecutive RelationshipsOnline MerchandisingOperations ManagementVirtual AssistanceCustomer Engagement+4

Aegis

Customer Care Executive

Jun 2016 – Apr 2017 · 10 mos · Bhopal, Madhya Pradesh, India · On-site

  • Issue Resolution: Effectively resolved customer problems through clear
  • communication and troubleshooting.
  • Product Knowledge: Maintained up-to-date knowledge of products/services to
  • offer accurate solutions.
Spoken EnglishExecutive RelationshipsCustomer SupportVirtual AssistanceCustomer EngagementCustomer Service+1

Education

Barkatullah Vishwavidyalaya

Bachelor of Business Administration - BBA

May 2015 – Jun 2018

Bonnie Foi Co-ed School - India

10+2

Dec 2015 – Present

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