Mohit Sharma, PRINCE2 Practitioner

Project Manager

Delhi, India22 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 10 years of ITIL expertise
  • Proficient in Incident Management
  • Strong background in IT Service Management
Stackforce AI infers this person is a seasoned ITIL expert in IT Service Management.

Contact

LinkedIn

Skills

Core Skills

ItilIt Service Management

Other Skills

Incident ManagementService DeliveryVendor ManagementIT OperationsManagementSLASolution ArchitectureTransition ManagementRelease ManagementRequirements AnalysisTeam ManagementSDLCArchitectureData CenterPre-sales

About

I am an ITIL expert having ten years of Experience out of which around 3 yrs of experience in ITIL V3 Life cycle, Incident Management, Service Level Reporting, ITSM Tools such as Maximo. Specialties: Managing Incidents, Service Requests, overall managing North for my account in terms of IT Infrastructure.

Experience

22 yrs 8 mos
Total Experience
9 yrs 1 mo
Average Tenure
21 yrs 2 mos
Current Experience

Kyndryl

Project Manager

Sep 2021 – Present · 4 yrs 8 mos · India

ITILIT Service ManagementIncident ManagementService DeliveryVendor Management

Ibm india private limited

3 roles

Project Manager

Oct 2014 – Present · 11 yrs 7 mos

SDM

Feb 2012 – Oct 2014 · 2 yrs 8 mos

  • Handling clients, IT Operations
IT OperationsIT Service Management

Team Lead

Mar 2005 – Feb 2012 · 6 yrs 11 mos

Cms computers ltd

Engineer

Sep 2003 – Mar 2005 · 1 yr 6 mos

  • Technical Support / VPN Support.

Education

FMCA RBS College

MCA — Computers

Jan 2000 – Jan 2003

Dayalbagh Educational Institute

Bachelor's degree — Physics

Jan 1997 – Jan 2000

St. Peter's College

12 — Mathematics

Jan 1996 – Jan 1997

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