SURYA KUMAR

Operations Associate

Delhi, India1 yr 5 mos experience

Key Highlights

  • Proven track record in B2B sales and client relationship management.
  • Expertise in developing client onboarding frameworks for enhanced service quality.
  • Strong analytical skills demonstrated through government bidding processes.
Stackforce AI infers this person is a B2B sales and operations specialist with a focus on client onboarding and service quality.

Contact

Skills

Core Skills

Operations ManagementInventory ManagementB2b SalesClient Relationship ManagementClient OnboardingService Quality

Other Skills

Business ResearchMulti-Store OperationsMarketingComunicationTeam workTeam BuildingMarket ResearchProcess EfficiencyQuickBooks POSBA/BE studiesOperational EfficiencyCross-functional CoordinationMicrosoft Power BISupply Chain CollaborationCompetition Research

Experience

1 yr 5 mos
Total Experience
1 yr 5 mos
Average Tenure
1 yr 5 mos
Current Experience

Blinkit

Store Operations Manager

Jan 2025Present · 1 yr 5 mos · New Delhi, Delhi, India · On-site

Business ResearchMulti-Store OperationsOperations ManagementInventory Management

Worldphone

Business Development Executive

Apr 2024Jul 2024 · 3 mos · New Delhi, Delhi, India · On-site

  • During my internship at WorldPhone (Timbl), I gained hands-on experience in B2B sales and government procurement, enhancing both my technical and interpersonal skills. My responsibilities included B2B sales for Business Broadband and Internet Leased Line (ILL) services, where I visited over 90 companies and made 2000+ cold calls, generating significant business leads. I also worked on the Government e-Marketplace (GEM), analyzing tender documents and participating in over 50 government bids, with diligent follow-up to track progress.
  • In addition to sales, I focused on client relationship management, building strong connections and delivering tailored solutions to ensure high customer satisfaction and repeat business. This experience taught me adaptability, proactive problem-solving, and the value of persistence in a fast-paced environment. I’m grateful for the skills and insights I’ve gained, which have equipped me to make a meaningful impact in my future career.
MarketingComunicationTeam workTeam BuildingB2B SalesClient Relationship Management

Vehiclecare

Sales Representative

Aug 2023Sep 2023 · 1 mo · New Delhi, Delhi, India · On-site

  • During my live project with Vehicle care. I had the opportunity to work hands-on in developing a client onboarding framework. This involved fostering positive relationships that expanded my learning and created mutually beneficial partnerships. I tackled key automotive issues, including the repair and maintenance of engines and associated parts, which gave me valuable insight into vehicle mechanics and the workflow of corporate services.
  • Throughout this experience, I gained a deeper understanding of service quality and process efficiency, working closely with teams to integrate new clients and enhance collaboration of vehicle care with "Zoomcar" and "Total Energies." This project strengthened my technical knowledge and adaptability in a dynamic environment, providing me with a comprehensive view of automotive services. I’m grateful for this opportunity to make a tangible impact and am eager to bring these insights and skills into my future roles
MarketingComunicationTeam workTeam BuildingClient OnboardingService Quality

Vehicle care

Acquisition Executive

Aug 2023Sep 2023 · 1 mo

  • Onboarded 450+ customers and 7 partner service centres through direct B2B and B2C sales, expanding market penetration. Delivered Co-branded campaigns with Total Energies Engine Oil and Zoom Car. Analyzed buying patterns and customer feedback from 500+ interactions to refine marketing strategies and improve sales effectiveness.

Education

Jagan Institute Of Management Studies(JIMS Rohini)

PGDM -RM — RETAIL AND MARKETING

Jul 2023May 2025

Indira Gandhi National Open University

MASTERS IN SOCIOLOGY — Sociology

Jan 2021Jan 2023

Magadh University

BACHELOR IN ARTS ( GEOGRAPHY) — Geography

Jun 2016Nov 2019

Seedling Schools Jaipur

12th — PCM

Apr 2014May 2016

Atma Ram Sanatan Dharma College

Master of Arts — Sociology

Jagan Institute Of Management Studies(JIMS Rohini)

Master of Business Administration — Marketing

Magadh University

Bachelor of Arts — Geography

Seedling Modern High School Alumni Association

XII — PHYSICAL SCIENCES

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