Dec 2007 – Jul 2012 · 4 yrs 7 mos

• Strategic Consulting, consultative selling, building the worldwide Banking practice
• Advising banks on strategic transformation engagements on strategies and roadmaps for revenue enhancement, cost reduction and operating model integration.

Feb 2004 – Nov 2007 · 3 yrs 9 mos

• Business Head for India – South Asia - With P&L Responsibility for the Region.
• During these three years also advised key clients across geographies on roadmaps and initiatives to grow different facets of their Retail Banking business.
• Strengthened Intellect Cards as Product Head.

Jan 2003 – Jan 2004 · 1 yr

• Managed ENR and Customer Life Cycle of Cards Customers – ENR Growth, Product Management, Retention, Customer X Sell, Channel Management, Marketing and Campaigns.
• Set up the Mastercard Franchise and initiated Co-Brand initiatives in Cards.

Nov 1993 – Dec 2002 · 9 yrs 1 mo

• Held several critical regional and national roles across Collections, Customer Retention, Sales, Card Operations, Cash Management & Trade Operations and Finance.
• Strengthened Citi’s franchise incrementally across each of the roles while laying foundations to my understanding in financial services.