Dr Shikha Kaushik

Business Development Executive

Gurugram, Haryana, India6 yrs 3 mos experience

Key Highlights

Led successful patient engagement campaigns in healthcare.
Redesigned e-commerce platform, boosting user engagement by 30%.
Managed a team of 114 dentists to enhance service quality.

Stackforce AI infers this person is a Healthcare Marketing and User Experience specialist with a focus on digital strategies.

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Skills

Core Skills

Digital MarketingCustomer ExperienceUser Experience (ux)E-commerce Design

Other Skills

Marketing CampaignsTeam ManagementUser ResearchUsability TestingBTL ActivationsFast-Moving Consumer Goods (FMCG)Front-End DevelopmentPressure SituationsUser RequirementsPrototypingWireframingMiro Collaboration PlatformBalsamiqWeb DesignUX Research

About

With a multidisciplinary background in dentistry, marketing, and user experience design, I bring a unique perspective to dynamic roles. My most recent engagement was as a Sales and Marketing Specialist at Crimson and Clover, where I contributed to marketing initiatives aimed at enhancing customer engagement. I hold an MBA from Manipal Institute of Management, complemented by a Certificate in UX/UI Design from The University of Texas at Austin. Previous roles include Marketing Manager at Clove Dental, where I guided a team of 114 dentists to improve service quality, patient retention, and customer satisfaction. My core competencies include digital marketing, BTL activations, and managing fast-moving consumer goods (FMCG). I am passionate about leveraging these skills to drive impactful marketing strategies and customer-centric solutions in healthcare and beyond.

Experience

6 yrs 3 mos

Total Experience

1 yr 6 mos

Average Tenure

Current Experience

Crismson and clover

Sales And Marketing Specialist

Nov 2025 – Jan 2026 · 2 mos · Toronto, Ontario, Canada · On-site

Clove dental

Marketing Manager & Resident Dentist

Dec 2023 – Sep 2025 · 1 yr 9 mos · India · On-site

Led marketing campaigns to attract and retain patients, increasing engagement and clinic footfall.
Oversaw customer experience from consultation to follow-up, ensuring satisfaction and loyalty.
Managed a multi-disciplinary team of 114 Dentist, providing guidance and training to enhance service quality.
Coordinated outreach events and promotional campaigns, achieving measurable growth.

Digital MarketingCustomer ExperienceMarketing CampaignsTeam Management

Idiausa

User Experience Designer

Sep 2022 – May 2023 · 8 mos · Austin, Texas, USA · On-site

Redesigned the company’s e-commerce platform, increasing user engagement by 30% and reducing bounce rate by 15% through intuitive UI improvements and streamlined navigation.
Conducted user research and usability testing on multiple projects, identifying key pain points that led to a 25% improvement in task completion rates.

User Experience (UX)User ResearchUsability TestingE-commerce Design

Smile dental clinic

Associate Dentist

Aug 2019 – Jun 2021 · 1 yr 10 mos · Gurugram · On-site

Delivered exceptional client service, addressing concerns and building long-term relationships.
Educated clients on preventive care, translating technical information into understandable guidance.
Monitored client feedback and adapted services to improve satisfaction

Anahat multi specialit clinic

General Dentist

Jun 2017 – Jun 2019 · 2 yrs

Provided patient-centered care while maintaining a professional and welcoming environment
Collaborated with team members to ensure smooth operations and efficient service delivery