Jul 2021 – Sep 2021 · 2 mos

• Led monitoring and evaluation for all active campaigns from a compliance standpoint while extracting key learnings for future best practices
• Streamlined due diligence by implementing a systematic approach for the quality planning reports and tracking frameworks
• Designed the strategic roadmap for the national expansion of volunteer program

Feb 2020 – Jul 2021 · 1 yr 5 mos

Jun 2019 – Feb 2020 · 8 mos · Gurgaon, India

• Worked on building a credible vendor network for Weddingwire.
• Interacted with multiple vendors on a daily basis to collaborate with them to enhance
• weddingwire's countywide presence.
• Generated new leads and potential collaboration opportunities via one on one conversation with
• suitable business owners.

Sep 2016 – Feb 2017 · 5 mos · Gurgaon, India

• A Content Associate at Zomato is all about being obsessed with quality and accuracy of data. This role actively involves strategy, project planning, customer service and lead generation.
• Responsibilities:
• Project Management and Quality Analysis
• Set up, carried out and managed the data collection processes.
• Run sanity and quality checks for the city.
• Prioritize work area and work on tactical initiatives relating to item records, inter-departmental processes and customer related projects.
• Work closely on developing a quality based initiative for better data management.
• Generate trends and insights for the teams in order to improve and optimize processes.
• Collaborate with internal teams to troubleshoot, identify data quality and process improvement opportunities.
• Set missing nomenclatures and standardizations for the data.
• Helped in creating a new internal tool structure for Zomato for Business.
• Market Handling
• Handled markets like Australia, New Zealand, Manila and all Indian markets.
• Continued to exercise extended expansion assignments nationally, to ensure coverage projections were tracked and footprint increased.
• User and Sales Interactions
• Improve merchant experience across every individual market while collaborating with local city POC's.
• Interacting with merchants over calls and through emails and help them understand guidelines to manage their page/ solve their query regarding any restaurant.
• Collaborating and Interacting with the Sales Team to help them up with potential leads & banners
• Working for different departments like Escalations, Order Online and Ad Sales whenever any help is required.
• Looked out for opportunities to weave Zomato’s brand presence locally through various on-ground activations, including but not limited to like stickering drives, on-site brand activations at local malls and relevant events etc.

Sep 2015 – Sep 2016 · 1 yr · Gurgaon, India

• Part of the Content Associate’s role is to make sure that all the information a user requires to make a decision about their restaurant preference is available to them
• Set up, carried out and managed the data collection processes
• Responsible for the data management for the website.
• Quality check the data on the website to ensure that information is accurate
• Look out for new restaurants in the city and keep the website updated
• Required to collect comprehensive information including menus and photos by visiting restaurants, as and when required.
• Interact with restaurant managers/owners and generate sales leads for the sales team

Jun 2014 – Aug 2014 · 2 mos · GK

• Worked in Business Operations department for learning of the frontend website development, SEO and attended client and management meetings participating in presentations and discussions..Designed a few websites which went online.- Learned the ability to make decisions quickly and communicate effectively within a large and diverse organization.