S

Saurav Jain

Product Manager

Bengaluru, Karnataka, India6 yrs 2 mos experience

Key Highlights

Proven track record in product management and operations.
Successfully launched features that improved efficiency.
Strong expertise in partnership-building for revenue growth.

Stackforce AI infers this person is a Product Manager with a strong focus on SaaS and operations in e-commerce.

Contact

Skills

Core Skills

Operations ManagementProduct ManagementCustomer Support

Other Skills

Partnership-buildingProcess ImprovementManagementCommunicationTicketing SystemsMultitaskingCustomer ServiceCustomer SuccessWireframingLeadershipAdaptable LearnerProduct InnovationCommerceBusiness StrategyForest Products

About

Driven product manager with experience in e-commerce, operations, and business development. Led end-to-end product management for SaaS platforms in background verification and applicant tracking. Increased sales by building partnerships and implementing new product features. Passionate about optimizing processes and enhancing customer experience.

Experience

6 yrs 2 mos

Total Experience

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Average Tenure

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Current Experience

Bilic

Product Manager

Mar 2024 – Present · 2 yrs 3 mos · United Kingdom

Springworks

2 roles

Product Manager 1

Promoted

Sep 2023 – Mar 2024 · 6 mos

Manage full product lifecycle for background verification platform serving US markets
Launched new internal features improving efficiency
Establish partnerships with third-party verification vendors, increasing revenue
Give product demos and provide support to prospective customers

Product ManagementPartnership-building

Operation

May 2022 – Sep 2023 · 1 yr 4 mos

Handled daily operations for US and India platforms, ticket management
Performed background checks and employment verifications
Transitioned to shadowing product team and providing user feedback

Operations ManagementProcess Improvement

Sjr wood industries

Proprietor

Oct 2020 – Present · 5 yrs 8 mos · Mangaluru, Karnataka, India

Managing day-to-day operations and sales for family timber business
Interfaced with vendors and customers to grow regional presence

Operations Management

Amazon

Associate

Jun 2019 – Jul 2021 · 2 yrs 1 mo · Mangaluru, Karnataka, India

Provided support to customers via phone, email, and chat
Resolved order issues, initiated refunds and credits
Tracked issues and gave feedback to improve user experience

ManagementCommunicationCustomer Support

Education

Stoa

GMP

Jan 2024 – Present

St. Aloysius (Deemed to be University)

Bachelor of Commerce - BCom

Jan 2015 – Jan 2019

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