Apr 2024 – Jan 2025 · 9 mos

May 2023 – May 2024 · 1 yr

• Ensuring ethical deployment of 2D/3D Virtual Try-On makeup, lash, and hair extensions products. Execute detailed test plans, prioritize data privacy, implement automation, and engage in technical requirements, and seamlessly communicate with marketing teams, bridging the gap to drive development alignment with sales and marketing goals.
• Boosted 2D FLT accuracy by collaborating with CV engineers, reducing annotation discrepancies by 30%.
• Ensured flawless user experiences through extensive testing of Virtual Try-On Makeup, Virtual Try-On Lash, and VCM/VHETO.
• Optimized VCM validation, reducing errors by 20% for accurate API handling without compromising performance.
• Contributed to algorithm and bias testing, creating transparent ML/DL documentation for trustworthy model development.
• Enhanced project quality through effective implementation of tailored test plans and cases.
• Conduct customer-focused QA testing, enhance features, and implement a system for seamless image adaptation.
• Generated and assigned Jira tickets with detailed technical specifications for both frontend and backend engineers.
• Enhanced collaboration between development, CTO, and PM, resulting in a 25% faster issue resolution and a streamlined development process.

Sep 2022 – Mar 2023 · 6 mos · Seattle, Washington, United States · Remote

• Optimizing solutions for Apple Inc, specializing in impactful testing, seamless collaboration, user research, Figma design, and user-centric feature improvements. Proficient in UX, QA, leadership, client interaction.
• Spearheaded impactful product testing for Apple Inc's client, optimizing solutions like Apple Media Services Toolbox and Platoon.fm.
• Collaborated seamlessly across Engineering, Product, Artist and Label Relations, and Operations, contributing to the success of platforms such as artists.apple.com, podcasters.apple.com, authors.apple.com, tvpartners.apple.com, and itunespartner.apple.com.
• Demonstrated proficiency in leading user research sessions, designing user-friendly Figma outlines, and collaborating effectively to implement user-centric improvements.
• Led a small team of 3 QA Engineers, providing guidance, mentorship, and performance feedback to ensure the team's success.
• Successfully initiated mobile test automation for iOS and Android apps, establishing a robust testing framework and infrastructure.
• Created and implemented comprehensive test plans for mobile applications, identifying and documenting defects and design issues during testing.
• Achieved exceptional test coverage through the development of automated testing scripts, contributing to enhanced product quality.
• Innovated internal QA processes and strategies, continually seeking opportunities to improve the end-user experience.

May 2021 – Jul 2022 · 1 yr 2 mos · Greater Chicago Area · Remote

• Classkick, an educational tech company, features a collaborative learning platform for teachers and students. Lead testing efforts ensure platform reliability, real-time progress monitoring, and instant feedback. Engaged in user research, creating Jira tickets for new/existing features, aligning with Classkick's goal of enhancing classroom experiences.
• Transformed manual testing environments into automated systems, developing action plans, test scripts, and capabilities for QA testing.
• Collaborated closely with small product teams to ensure high-quality releases and a streamlined development process.
• Single-handedly served as the QA Engineer, supporting 20 Engineers through Behavior Driven Development (BDD) regression test suites, resulting in faster release cycles and reduced dependency on outdated manual QA processes.
• Identified strategic issues and proactively analyzed problems to implement high-impact, actionable solutions, maximizing overall efficiency.
• Led the integration of Cucumber/Gherkin/Playwright with end-to-end tests inside active repositories, automated 95% of the UI, and reviewed PRs for GitHub actions.
• Created and managed Maven automation frameworks from scratch to test Web, iOS, and backend platforms.
• Organized and presented data in reports and presentations for key stakeholders, ensuring regulatory compliance and adherence to designated control frameworks.
• Modernized testing processes by implementing Zephyr scale testing, transitioning large testing meetings to an asynchronous testing process, and annotating test-ids on design mocks.
• Significantly reduced testing time by 67%, enabling engineers to track test cases in a decentralized spreadsheet.
• Set up automation for continuous integration processes and systems in Jenkins, optimizing the development pipeline for efficiency and reliability.

Jan 2018 – May 2021 · 3 yrs 4 mos · Phoenix, Arizona Area

• Lead QA efforts to insure reliable, user-friendly, and secure payment solutions optimizing both user experiences and administrative efficiency.
• Ensured adherence to industry regulations, guaranteeing SKOOKII's compliance with standards.
• Ensured user-centric testing and secure and user-friendly payment experience through extensive user testing.
• Validated SKOOKII's payment solutions for reliability and functionality across diverse financial processes.
• Prioritized security to fortify digital transactions and reduce reliance on traditional methods.
• Led the testing efforts for mobile applications, ensuring high-quality releases and a seamless user experience.
• Collaborated with development teams to build and integrate mobile test automation processes into the CI/CD pipeline.
• Developed and executed test plans, automated test scripts, and test cases for iOS apps.
• Conducted data analysis using tools like DataDog to enhance app performance and user engagement.
• Participated in Agile development cycles, providing valuable feedback during sprint planning and review meetings.
• Develop and implement a comprehensive mobile QA strategy to ensure high-quality software releases
• Identify and communicate key metrics for mobile app quality to stakeholders

Jan 2014 – Jan 2018 · 4 yrs

• Conducted manual and automated testing of mobile and web applications, identifying and documenting defects.
• Collaborated with cross-functional teams to address quality issues and ensure timely resolution.
• Assisted in the creation and maintenance of test documentation, including test cases, test scripts, and test reports.

Jan 2010 – Jan 2018 · 8 yrs

• I am part of a team aimed at providing digital content to our customers looking to start, grow, and scale their business. I auditioned for a role for filming videos on developing 'How To' content for guiding our GoDaddy customers on various hosting platforms like setting up the cPanel, installing WordPress, change PHP version on cPanel, and much more for the video.godaddy.com