Jan 2013 – Mar 2020 · 7 yrs 2 mos · Arvada, CO

• Provide high-level administrative support and corporate event management services for private and business clients. Execute client-defined deliverables, including complex travel coordination, calendar management, data entry, document preparation, research, and customized executive support. Lead corporate event planning initiatives encompassing group logistics, transportation, and the development of unique gifting, packaging, and client experience concepts.
• Contracted to manage high-end corporate events, including private and group transportation, red-carpet experiences, and exclusive events for talent and company executives. Partner with clients on trade show planning and execution, overseeing room setup and signage, VIP and group transportation, and coordination with on-site teams such as maintenance, security, and audiovisual personnel. Provide on-site management for Board of Directors meetings, including meeting room setup, travel and transportation logistics, and coordination of special activities to ensure a seamless executive experience.

May 2012 – Dec 2012 · 7 mos · Englewood, CO

• Manage the end-to-end customer care process for all viewer feedback, ensuring timely review, escalation, and resolution. Partner closely with cross-functional team leads to identify root causes, address issues, and improve the overall viewer experience. Monitor social media channels to proactively identify and mitigate potential publicity risks, supporting brand reputation management and responsive communication.

Sep 2007 – May 2012 · 4 yrs 8 mos · Englewood, CO

• Oversaw all aspects of event management from concept through execution, including site selection and contract negotiation, proposal development, transportation logistics, hotel attrition and cancellation negotiations, meeting materials coordination, registration and database administration, and comprehensive on-site management.
• Planned and executed movie screenings for the company’s original programming, including red carpet events, talent appearances, and award show parties, delivering high-profile experiences that aligned with brand and audience engagement objectives.

Apr 2004 – Sep 2007 · 3 yrs 5 mos · Englewood, CO

• Provide high-level administrative and project support to the Executive Vice President of Advanced Services, responsible for developing and distributing a digital movie viewing platform. Lead administrative operations for the Advanced Services team, ensuring smooth coordination of projects and executive priorities. Conduct research on internet and digital technologies, synthesizing findings into executive-ready presentations for leadership review. Manage all executive-level scheduling, meeting coordination, and cross-company travel arrangements. Prepare, track, and reconcile expense reports and monthly billing, ensuring accuracy and timely processing.

Aug 2000 – Apr 2004 · 3 yrs 8 mos · Highlands Ranch, CO

• Provide comprehensive administrative support to the President of Sales – EMEA and subsequently to a Vice President and team of Regional Vice Presidents within the Program Management organization. Manage a wide range of administrative functions, supporting executive projects and human resources initiatives. Compile and analyze data from monthly reports to create executive-ready presentations for senior management. Draft internal correspondence to facilitate clear and efficient communication across five regional offices, ensuring alignment and timely information flow.

Jan 1998 – Jan 2000 · 2 yrs · Englewood, CO

• Led day-to-day succession planning operations for the organization, providing critical support to the Director of Succession Planning and the Executive Director of Staffing. Managed highly confidential executive transitions within newly merged companies, ensuring accuracy, discretion, and compliance throughout the process. Oversaw the administrative execution of confidentiality agreements and executive offer letters for leaders located globally. Prepared and maintained sensitive candidate slates for successor selection for key leadership roles, supporting long-term talent and organizational continuity.

Jan 1996 – Jan 1998 · 2 yrs · Denver, CO

• Managed the daily office operations and all administrative functions, in addition to, providing
• comprehensive support to company General Manager and team of sales professionals. Supervised all the administrative assistants and business processes across a four state region. Oversaw all facilities management work, including remodels, leases, and on-going cost analysis of daily operations. Tracked and prepared monthly performance charts on sales results for the region.

Jan 1988 – Jan 1996 · 8 yrs · Greater Denver Area

• Provided comprehensive administrative and operational support across multiple roles over an eight-year span, supporting executives, leadership teams, and cross-functional departments in fast-paced environments. Responsibilities included calendar and travel management, meeting coordination, document preparation, data management, and executive communications.
• Served as a trusted partner handling sensitive and confidential information with discretion and professionalism. Contributed to process improvement initiatives, event and meeting logistics, and coordination across teams to ensure operational efficiency and alignment with business objectives. Recognized for adaptability, strong organizational skills, and the ability to manage competing priorities while delivering consistent, high-quality support.