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Crystal Baxter

CTO

Mead, Colorado, United States22 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over ten years of experience supporting high-level executives.
  • Expert in project management and administrative assistance.
  • Strong analytical skills with a focus on customer satisfaction.
Stackforce AI infers this person is a skilled professional in Property Management and Executive Assistance with a focus on operational efficiency.

Contact

Skills

Core Skills

Project ManagementAdministrative AssistanceProperty ManagementCustomer Service

Other Skills

CalendaringExpense ReportingEvent CoordinationMentorship Program ManagementTravel ArrangementsBudget ManagementTraining CoordinationHuman Resources LiaisonCompliance ReviewsPolicy CreationCustomer Satisfaction SurveysMarket ResearchAccounting FunctionsContract ManagementCPI Adjustments

About

Solid background in property management, accounting, internal and external customer service, project management, market research and analysis with over ten years of experience in assisting high-level Executives. Exceptionally well-organized, reliable and self-motivated with the ability to handle multiple projects and produce timely high-quality work. Strong analytical and human relations skills combined with the ability to coordinate the efforts of many to meet organizational goals and maintain a high level of confidentiality. Computer Skills: MS Office ’95 – ’13, XP/Vista, Mac OS, QuickBooks, Infisy/CTI, MRI, AVID, PageMaker, PowerPoint, Adobe PhotoShop, RentRoll, Yardi, Access, Lotus Notes, Atlas, GoogleDocs, Groupwise, Outlook, Gmail, SAP, iProcurement/Oracle, ADP, Concur, RPX.

Experience

22 yrs 10 mos
Total Experience
3 yrs 11 mos
Average Tenure
4 yrs 5 mos
Current Experience

Netapp

Executive Assistant to the CTO & Vice President of Global Alliances

Jan 2022Present · 4 yrs 5 mos · Fully Remote · Remote

  • Assisting multiple senior level executives within NetApp with all complex domestic and international travel, calendaring and expense reporting as well as other projects as assigned for one of the top data infrastructure companies in the world.
  • Coordination of all virtual and in-person team building events.
  • Assisted with the creation of the global Executive Assistant SharePoint site.
  • Managed the internal Mentorship Program and mentored internal employees wishing to enhance their current knowledge / skills.
CalendaringExpense ReportingEvent CoordinationMentorship Program ManagementProject ManagementAdministrative Assistance

Seagate technology

Program/Project Manager & Executive Assistant to the Vice President of Worldwide Firmware

Aug 2011Dec 2021 · 10 yrs 4 mos · Longmont, CO / Remote

  • Responsible for assisting the Vice President of Worldwide Firmware along with his direct staff and administrative team. In addition, directly responsible for international and domestic travel arrangements, passport/visa processing and expense reporting, monthly AMEX reconciliation, capital and operational budgeting, departmental coordination, office supply maintenance, calendaring, approving internal corporate access systems requests, as well as other projects as assigned for one of the largest digital storage and hard disc drive companies in the world.
  • Review and approval of travel authorization requests, purchase orders and expense reports for an organization of 400-500 personnel in the U.S. and Asia.
  • Coordination of monthly and bi-annual training seminars.
  • Human Resources liaison for all new hires and interns within my organizations and approving all replacement requisitions and employment offers.
  • Maintaining organization flow/structural charts and headcount reconciliation reports.
  • Design center product roadmap data entry site lead and Business Continuity Coordinator.
  • Surplus Asset Management site coordinator and trainer and conducting lab audits.
  • Managing of departmental and corporate intellectual property.
  • Capital and expense budget management.
Travel ArrangementsBudget ManagementTraining CoordinationHuman Resources LiaisonProject ManagementAdministrative Assistance

Lba realty

Assistant Portfolio Operations Manager & Executive Assistant to the Vice President of Operations

Jul 2009Apr 2011 · 1 yr 9 mos

  • Conducted semi-annual compliance reviews/audits of operations throughout the property portfolio.
  • Quarterly review of regional operation managers’ NOI, expenses, cost savings and overall management of their respective regions of responsibility.
  • Created and maintained policies and procedures for the Corporate Operations Department in compliance with Dodd-Frank.
  • Building Owners and Managers Association (BOMA) liaison: Coordinated annual BOMA Experience Exchange Report (EER) and assisted with the implementation of BOMA 360 and LEED designations for properties in California, Colorado and Washington.
  • Coordinated annual engineering and regional operations manager retreats, BOMA conferences, operations/management conferences, as well as monthly mandatory training courses for the Portfolio Operations Team.
  • Annual preparation and monitoring of Kingsley customer satisfaction surveys and action plans.
  • Annual investor conference preparation (data compilation, PowerPoint presentations, etc.).
  • Transitioned newly acquired properties and trained new employees on LBA policies and procedures.
  • Assisted the Principal and Senior Vice President of Operations with special projects, travel arrangements, expense reporting, calendaring and other tasks as directed.
  • Coded/approved invoices and processing manual check requests as needed.
  • Met monthly with corporate vendors to review KPI results and expectations.
Compliance ReviewsPolicy CreationCustomer Satisfaction SurveysProperty ManagementProject Management

Tahoe property consultants

Executive Assistant to the President (as well as property management of his properties)

Jul 2006Jul 2007 · 1 yr

  • Represented the owner in the function of Property Manager on three 10,000+ square foot commercial buildings in the Lake Tahoe Basin.
  • Calculated and applied adjusted monthly Common Area Maintenance (CAM) charges and CAM reconciliation at year end.
  • Adjusted rent amounts based upon the current CPI for renewing tenants.
  • Assisted the president with daily tasks, correspondence, travel, calendaring, etc.
  • Ensured all purchase and sale agreements, amendments, deeds, etc. were signed, recorded and filed timely and accurately in compliance with DRE requirements and Nevada state law.
  • Maintained up to date and accurate insurance on all properties.
Property ManagementCPI AdjustmentsCompliance ManagementAdministrative Assistance

Fifield companies

Development Associate, Office Manager & Executive Assistant to the Vice President

Jun 2004Oct 2008 · 4 yrs 4 mos

  • Conducted market research studies and surveys for acquisition projects.
  • Compiled and analyzed statistical data to identify potential profits and market rents for projects.
  • Managed accounting functions, including coding / approving of invoices and expense reports.
  • Maintained purchase log and revised the marketing budget.
  • Assisted the Vice President in budget reconciliation, calendaring, travel, correspondence and other projects as assigned.
  • Coordinated contract management and administration activities for West Coast projects.
  • Provided training and orientation to new employees; attributing to a faster assimilation period and increased production of the West Coast office.
Market ResearchAccounting FunctionsContract ManagementProject ManagementAdministrative Assistance

Rreef property management

Western Regional Assistant, Trainer & Assistant Property Manager

Jun 2002Jun 2004 · 2 yrs

  • Met and exceeded monthly goals on new / renewal leases.
  • Promoted within 6 months from a leasing consultant to an assistant manager; promoted from on-site manager to corporate office regional assistant within one year of hire.
  • Training coordination efforts on 11 properties throughout TX, WA and CA.
  • Coordinated annual company-wide national meetings/workshops.
  • Updated and maintained MSDS logs onsite and ensured all new chemicals brought onsite were logged accordingly to OSHA standards.
  • Led on-site team responsible for minimizing tenant delinquency rate by increasing accuracy and timeliness of accounts receivable postings.
  • Managed all tenant accounts, including researching past due accounts, authorizing 3-day pay or quit and 3-day covenant or quit notices.
  • Managed all project legal files and issues; represented corporate management in court trials on eviction cases and legal seminars.
  • Handled resident conflicts and complaints timely and within corporate policy improving resident retention rate.
  • Ensured properties upheld Fair Housing Act and customer service requirements in accordance with corporate policy.
Lease ManagementTraining CoordinationTenant Account ManagementProperty ManagementCustomer Service

Education

Front Range Community College

PhotoShop

Jan 2013Present

Chaffey College

General Ed / Forensic Psychology

UC Irvine

Sales — Marketing & Budgeting

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