Jan 2023 – May 2025 · 2 yrs 4 mos · Dallas, Texas, United States · Hybrid

• Provide strategic planning support and administrative assistance to two SVPs of Investments and the Global Head of Data Centers.
• Oversee executive scheduling and logistics, ensuring seamless board meeting coordination and preparation.
• Manage high-level document preparation, complex travel itineraries, and expense reporting for the SVPs and their teams.
• Spearhead cross-functional collaboration by managing personnel records, monitoring deadlines, and maintaining operational tools.
• Organize catering services for meetings and corporate events, delivering professional hospitality to enhance the work environment.
• Ensure confidentiality of sensitive information while delivering consistent and proactive administrative support.

Oct 2020 – Nov 2022 · 2 yrs 1 mo · Dallas, Texas, United States

• Partner with third-party resources and Benefits team to resolve active, former, or retired employee benefits escalations by providing support and answers to benefit questions & concerns such as Medical, 401k, HSA, Pension, Medicare, Health care enrollment, Savings, Service Bridging
• Research, investigate, & make final decisions on rehire requests from former employees that wish to work for AT&T or become a contractor at AT&T using company policy & guidelines. Review for Code of Business Conduct violations, gathering all pertinent facts and details about the situation from the company systems & contacting former supervisor to further discuss the reason for the restriction
• Provide data records (personnel files, performance evaluations, disciplinary documents, attendance, training) to Labor Relations, Legal, Supervisors, and former employees upon request
• Train & orientate new team members

Jan 2011 – Oct 2020 · 9 yrs 9 mos · Dallas, Texas, United States

• Served as the primary executive support to the Chief Human Resource Officer and additional leadership, including the Senior Vice President of Labor & Relations, Vice President of Talent & Acquisitions, Vice President of Human Resources, and Vice President of Benefits.
• Orchestrated board meeting coordination, document preparation, and travel arrangements, optimizing time management for the CHRO and other leaders.
• Maintained strict confidentiality while supporting C-level executives in project management and communication.
• Developed innovative workflows to improve executive processes, including expense audits and personnel change records.
• Organized catering services for meetings and events, ensuring a professional and polished atmosphere.
• Acted as a reliable and detail-oriented gatekeeper, ensuring smooth office operations and strategic alignment.

Jan 2010 – Jan 2011 · 1 yr · Dallas, Texas, United States

• Prioritize & manage daily activities including meetings, scheduling, and calendar organization
• Support Executive Assistants with desk management for Senior Executive Vice Presidents within Human Resources & served as back up to the Executive Assistant in the Chairman’s office
• Create all expense reports for Vice President & Assistant Vice President and functioned as an expense report expert for my team by auditing and approving all reports sent to Vice President
• Coordinated and planned all of Vice President's travel including airfare, ground transportation, hotel, and meetings during travel
• Provided direct phone support for SVP, VP, & AVP's within my group

Jan 2009 – Jan 2010 · 1 yr · Dallas, Texas, United States

• Organized meetings (location, tech support, catering, & materials)
• Travel plans & itineraries (Corporate plane, hotel, transportation, visa)
• Project management
• Managed team expenses
• Calendar management
• Phone support for CEO