Aug 2024 – Feb 2026 · 1 yr 6 mos · Bengaluru, Karnataka, India · On-site

• As a Technical Project Manager overseeing SharePoint Development, I am responsible for managing and guiding a cross-functional team of developers, designers, and testers to successfully deliver high-quality SharePoint-based solutions.
• 1. Lead and manage end-to-end project delivery for SharePoint development, ensuring adherence to timelines, quality standards, and budgets. Develop comprehensive project plans detailing scope, deliverables, timelines, milestones, and resource allocation.
• 2. Track project progress using Zoho Sprints, ensuring that tasks are completed on schedule and any potential delays are mitigated promptly.
• 3. Manage a dynamic cross-functional team of developers, designers, and testers to ensure effective collaboration and high productivity. Facilitate daily stand-ups, sprint planning, reviews, and retrospectives, ensuring continuous improvement and resolving any blockers. Provide technical guidance and mentorship to junior team members while fostering a collaborative, growth-oriented environment.
• 4. Ensure adherence to coding standards, and quality assurance best practices, and align with the organization’s technical vision for SharePoint solutions.
• 5. Support the development team with hands-on troubleshooting, resolving technical issues, and suggesting improvements to optimize performance and user experience.
• 6. Utilize Zoho Sprints to plan, track, and manage project workflows, ensuring seamless task assignment, sprint planning, and release management. Work closely with the team to manage and prioritize user stories and tasks, using Zoho’s agile features to track progress in real-time.
• 7. Provide regular updates to key stakeholders on project status, risks, and achievements through clear, concise communication and reports.
• 8. Prepare detailed project reports including progress, roadblocks, and upcoming milestones for senior leadership and clients. Lead sprint retrospectives and incorporate feedback to enhance the process.

May 2022 – Jul 2024 · 2 yrs 2 mos · Bengaluru, Karnataka, India · Hybrid

• In my capacity as a Senior - Business solutions design, I play a pivotal role in the creation of solution proposals and promptly responding to ad-hoc tasks by applying adept problem-solving skills. Additionally, I am responsible for the generation of weekly and monthly reports tailored for the tax and strategy and transactions team, contributing to informed decision-making processes. Actively participating in team meetings for both tax and operations, I bring my expertise as a subject matter expert (SME) to the table. I am also involved in leading and mentoring a team of Solution Analysts, ensuring the team meets and exceeds expected Service Level Agreements (SLAs). Beyond day-to-day operations, I take on the role of anticipating and identifying shifts in industry trends, actively collaborating to develop strategic plans for the organization. In a broader organizational context, I engage in activities such as trainings and interviews, fostering a culture of continuous improvement. Furthermore, my commitment to staying at the forefront of technological advancements is reflected in my extensive research on the latest trends in analytical technologies, and I make it a priority to share this knowledge within the organization.

Nov 2020 – Jul 2021 · 8 mos · Bangalore Urban, Karnataka, India

• Responsibilities:
• New Business Development:
• Develop new business opportunities through established channels, including telephone, help desk systems, and mass communication via email and social media, analyzing data to acquire new business.
• Utilize Mr.e on the sales navigator to identify and engage with potential buyers.
• Lead Follow-up and Research through the insights generated:
• Follow up on leads and conduct research to identify potential prospects.
• Assess the results of marketing campaigns and adjust strategies accordingly.
• Sales Team Support as a lead:
• Support the sales team in lead management, performance improvement, and the maintenance of their leads.
• Conduct 2-day and 6-month purchase follow-up calls.
• Training Assistance for the team:
• Assist with training initiatives.
• Identify key buying influencers within prospects to determine budget and timeline.
• Relationship Building:
• Cultivate prospect relationships through effective communication and follow-up strategies.
• Collaborate with Regional Sales Managers to develop and grow the sales pipeline, consistently meeting monthly/quarterly revenue goals.
• Data Management and Analysis:
• Manage data for new and prospective clients in Salesforce.com and Linkedin.
• Ensure accurate documentation and logging of all communications.
• Prepare and analyze marketing and sales pipeline reports and dashboards.
• Web-based Activities:
• Assist in driving leads and online traffic through web-based activities and programs.

Aug 2019 – Oct 2020 · 1 yr 2 mos · Bangalore

• In this role, I have worked on a pivotal part in ensuring the accuracy and efficiency of Salesforce solution for RFPs. The responsibilities were included reviewing and refining active opportunities and quotes, collaborating with various teams, and providing valuable input for continuous improvement.
• Responsibilities:
• Opportunity Review:
• Evaluate all active opportunities in the Salesforce solution to guarantee accurate representation.
• Ensure correct customer account information, deal types (new/renew), links to previous opportunities, forecast start date, etc.
• Make necessary changes to align opportunities with business requirements.
• Quote Management:
• Review all active quotes in Salesforce, ensuring precision in customer trading details.
• Validate delivery and billing addresses, contact information, AVEVA sales team association, etc.
• Confirm the availability of all essential information required for order processing, such as tax exemption certification, technical contacts, etc.
• Salesforce Platform Enhancement:
• Collaborate with the Salesforce capability team by providing input and suggesting ideas for continuous improvement of the User Interface and workflow in the platform.
• Knowledge Base Contribution:
• Work closely with the Sales Support team to identify frequently recurring issues.
• Provide input to support the creation of KnowledgeBase articles, aiming to reduce recurring data issues encountered by the Sales teams.

May 2018 – Aug 2019 · 1 yr 3 mos · Bangalore

Aug 2016 – May 2018 · 1 yr 9 mos · Bangalore

• In General Terms:
• 1.Identifying new sales leads.
• 2.Pitching products and/or services
• 3.Maintaining fruitful relationships with existing customers
• When it comes to , day-to-day duties typically include:
• 1.Researching through real estate and individual owners online to identify new leads and potential new markets
• 2.Researching the needs of other estate owners and learning who makes decisions about purchasing or selling.
• 3.Contacting potential clients via email or phone to establish rapport and set up meetings
• Planning and overseeing new marketing initiatives
• 4.Attending conferences, meetings, and industry events, trainings etc.
• 5. Preparing and analysing reports for day to day sales and for weekly and monthly sales review meetings by using SQL.
• When it comes to the challenge of actually selling, other typical duties include:
• 1.Contacting clients to inform them about new developments and tenants in the company’s products
• Developing quotes and proposals
• 2.Negotiating and renegotiating by phone, email, and in person
• 3.Developing sales goals for the team and ensuring they are met
• 4.Training personnel and helping team members develop their skills.
• 5.Dealing with day to day leads in order to convert them.