Balmukund Lakhani — DevOps Engineer
Currently, I am a Software Engineer at Salesforce dedicated to the Agentic Transformation of Marketing Cloud. My focus is on engineering autonomous, self-healing systems that detect and resolve complex issues 'automagically' before they impact the enterprise. My career is built on a foundation of 21 years at Microsoft, where I wore many hats: Principal Product Manager, Escalation Engineer, Premier Field Engineer. I played a key role in the evolution of SQL Server and Azure SQL, bridging the gap between deep technical architecture and product strategy. This journey began at Ramco Systems, where I first learned the intricacies of enterprise software. Today, I combine my Product Management mindset with Software Engineering execution. I don't just build features, I architect the resilient, intelligent infrastructure required for the era of autonomous AI agents.
Stackforce AI infers this person is a SaaS-focused Software Engineer with extensive experience in database management and product strategy.
Location: Bengaluru, Karnataka, India
Experience: 25 yrs 2 mos
Skills
- Product Management
Career Highlights
- 21 years of experience in software engineering and product management.
- Expert in building autonomous, self-healing systems.
- Key contributor to SQL Server and Azure SQL evolution.
Work Experience
Salesforce
Lead Member of Technical Staff (5 mos)
Microsoft
Principal Product Manager (2 yrs 4 mos)
Senior Product Manager (3 yrs 5 mos)
Escalation Engineer (1 yr 7 mos)
Support Escalation Engineer (4 yrs 6 mos)
Technical Lead (3 yrs 5 mos)
Senior Support Engineer (1 yr 7 mos)
Premier Field Engineer (1 yr 7 mos)
Support Engineer (2 yrs 5 mos)
Ramco Systems
Database Architect & developer (4 yrs)
Education
M.Tech at Indian Institute of Science (IISc)
BE at Jabalpur Engineering College