Naresh Jallan

Founder

India10 yrs 10 mos experience

Key Highlights

Proven ability to enhance service delivery.
Recognized with Innovation and Gladiator Awards.
Expert in developing retention strategies.

Stackforce AI infers this person is a strategic operations leader in the E-Commerce and Logistics sectors.

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Skills

Core Skills

Operations ManagementBusiness Growth StrategiesNew Business DevelopmentPeople ManagementCustomer Relationship Management (crm)

Other Skills

LeadershipSQLBusiness StrategyData AnalysisRetention StrategiesProblem SolvingHiringP&L ManagementOperational ExcellenceBusiness PlansGo to MarketProduct DevelopmentMarket ResearchOracle DatabaseBusiness Process

About

My focus is on refining operations and fostering an environment where problem-solving is paramount, leading to enhanced service delivery. With a tenure at Blinkit that honed my skills in dark stores operations management, I bring a proven ability to develop and implement retention strategies that boost employee engagement and productivity. My strategic approach is rooted in a solid foundation of problem-solving, training initiatives, and retention strategies. Recognitions like the Innovation and Gladiator Awards underscore my commitment to driving business growth and expanding service reach. These competencies enable me to contribute significantly to our mission of becoming the most reliable quick commerce delivery platform

Experience

10 yrs 10 mos

Total Experience

2 yrs

Average Tenure

10 mos

Current Experience

Kayu designs & home decorators

Founder

Aug 2025 – Present · 10 mos

Blinkit

Manager - Operations

Jul 2023 – Apr 2025 · 1 yr 9 mos · Gurugram, Haryana, India · On-site

LeadershipSQLOperations ManagementBusiness Growth StrategiesBusiness StrategyData Analysis+2

Gigforce

2 roles

Project Manager - Operations

Jan 2023 – Jul 2023 · 6 mos · Gurugram, Haryana, India · On-site

New Business DevelopmentHiringP&L Management

Cluster Manager

Dec 2021 – Jan 2023 · 1 yr 1 mo · Gurugram, Haryana, India · On-site

21north europ assistance

Head of Service Delivery

Feb 2019 – Nov 2021 · 2 yrs 9 mos

Increased GMV per month from 6.25 lakhs to 1 CR in 10 months by building pipeline from new businesses like Cars24, Girnarsoft, Zoomcar, Revv, Myles, PolicyBazar etc. Improved team efficiency by 10x to support 30% MoM business growth by creating SOPs and guidelines for process automation. Spear-headed the development of Vehicle inspection product by identifying un-catered demand from Motor-Insurance industry. Created new feature for automated booking creation via API integration to enhance booking creating process for large volume clients. Driving Corporate Strategy, Business Plans, Go to Market, Operational Excellence.