Mar 2024 – May 2024 · 2 mos · Bengaluru, Karnataka, India · On-site

Feb 2023 – Mar 2024 · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

• Building Products to drive Growth and deliver exceptional customer experience at Thirdwave Coffee outlets

Jun 2021 – Dec 2022 · 1 yr 6 mos · Bengaluru, Karnataka, India

• Sharechat has over 160 million monthly active users (1 in 4 of India's smartphone users) and is India's biggest vernacular social network.
• At Sharechat, I lead the Consumer Experience Product charter.
• Identified the right sub-charters and grew the Consumer Experience Product team over the year - I lead a team of 8 SPMs, PMs and Analysts to run the following sub-charters : User Onboarding and Activation, User Growth Hacks, Content Engagement , Content Discovery and Explore, Festival Experience.

Jul 2020 – Jun 2021 · 11 mos

• Headed Product Management for Ola’s Consumer App Experience across all of Ola's geographies - Owned the charter globally for delivering a world class customer experience & growth of Revenue per User session
• ￭ Product head for the Ola Consumer App redesign:
• Co-created, advocated, executed and rolled out the redesigned App successfully in all of Ola’s markets (India, AU, UK,NZ) leading to significant conversion funnel gains
• ￭ Launched ‘Book Any’ as a category | Led to XX% growth in premium category bookings
• ￭ Set-up the customer location experience as a product function at Ola
• Improved pickup location accuracy and Reduced overall Cancellations
• ￭ Led cross functional teams to deliver multiple initiatives on: Category launch & growth, Booking funnel improvement, App Personalization, Inclusive UX of the App, International legal & regulatory compliance & Support cost optimization

Apr 2017 – Jun 2020 · 3 yrs 2 mos

Dec 2015 – Mar 2017 · 1 yr 3 mos

Aug 2015 – Oct 2015 · 2 mos · Gurugram, Haryana, India

• Critical role in proposing and refining the Product Strategy for Zomato.com's global expansion
• Launched Zomato for Developers ( Widgets for Partners and APIs for Small scale developers)
• Productization of V1 of Zomato's Community Engagement Platform & Launched Zomato Scoop

Apr 2015 – Jul 2015 · 3 mos

• Owned Product Strategy and Roadmap for Capillary's Instore Engagement Suite of Products : Capillary Instore (15,000 installations globally), Launched Capillary's Instore Product Solution for Hypermarkets and large scale retailers - Capillary Store Center ( Currently used by Capillary's Marquee clients).

Jun 2013 – Mar 2015 · 1 yr 9 mos

Nov 2012 – Feb 2013 · 3 mos · Gurugram, Haryana, India

• Internship with the Product Management team @Jabong.com to gain experience in e-commerce / e-Retail sector, Internet Product Management and a start-up like working environment.

Jun 2010 – Mar 2012 · 1 yr 9 mos

• Marketing,General Management

Jul 2006 – Jun 2010 · 3 yrs 11 mos

• Lead Web Developer- Exposure to all stages of SDLC in multiple projects for key clients.
• Member of the team that received the prestigious “Project of the Year 2009” award at Strategic BU level.