Mudita Pandey

Product Manager

Bengaluru, Karnataka, India12 yrs 9 mos experience

Key Highlights

Achieved 40% revenue increase through innovative product launches.
Led cross-functional teams to enhance user retention by 7%.
Successfully integrated loyalty programs post-merger, boosting transactions.

Stackforce AI infers this person is a B2C Product Manager with expertise in user growth and innovative product strategies.

Contact

Skills

Core Skills

Product StrategyProduct VisionUser Experience (ux)Market ResearchCommunicationTeamwork

Other Skills

Data Analysisproduct growthProduct Road MappingNew Product RolloutCommerceShareholder CommunicationsProduct ManagementLeadershipGrowth HackingProduct DesignProduct InnovationEntrepreneurshipProduct MarketingSocial Media MarketingCustomer Experience

About

As a Group Product Manager with over 12 years of experience in B2C products, I excel in driving product strategy, roadmap planning, and user research. My expertise includes A/B testing, user experience (UX) enhancement, and conducting market research to optimize product performance. I have a proven track record in increasing user retention and growth, optimizing costs, and launching innovative products. I have successfully launched loyalty programs, subscription models, and payment mechanisms, resulting in a 40% revenue increase. Additionally, my efforts have achieved a 7% uplift in user lifetime value and a 5x increase in order frequency within six months. Currently, I am leading the development of Godinein at Gojek, a dining-out platform that connects users with restaurants, expanding business opportunities beyond the online food delivery space. My skills in stakeholder management and cross-functional leadership have been instrumental in driving successful product launches and enhancing customer satisfaction. I am passionate about leveraging data-driven & user research insights to build products that resonate with users and deliver exceptional value.

Experience

12 yrs 9 mos

Total Experience

Average Tenure

Current Experience

Goto group

4 roles

Group Product Manager - Transport

Promoted

Mar 2025 – Present · 1 yr 3 mos · Gurugram, Haryana, India

Driving product strategy for Gojek’s AI-led mobility and transport marketplace to optimize allocation, identify best price match, enhance driver reliability, and scale growth across high-demand zones—delivering measurable impact on BCR, GTV, and user experience.

Lead Product Manager - Dining Out

May 2024 – Feb 2025 · 9 mos · Gurugram, Haryana, India

Spearheading the launch and growth of Godinein, Gojek's innovative restaurant discovery platform.
Driving product vision, strategy, and execution from concept to MVP in a competitive market.
Overseeing P&L and collaborating with business stakeholders to ensure financial success. Facilitated partnerships with over 500 restaurants, expanding the platform’s offerings.

Product VisionProduct StrategyData Analysisproduct growthProduct Road Mapping

Lead Product Manager- Food delivery

Jun 2023 – May 2024 · 11 mos · Gurugram, Haryana, India

Led cross-functional initiatives to optimize food delivery costs and enhance delivery partner app experience.
Developed and launched a special delivery fleet project, fulfilling 20% of orders at ~30% lower cost.
Launched shifts model for delivery partners to boost daily earnings & increase cost savings for Gojek. Helped save ~$30K within 2 weeks of launch.

Lead Product Manager - Consumer Growth & Loyalty

May 2021 – Jun 2023 · 2 yrs 1 mo · Gurugram, Haryana, India

Managed a team of Product Managers to develop and launch the tier-based loyalty program, Goclub.
Achieved a 7% increase in user lifetime value and a 5% uplift in 6-month retention, translating to a 10% revenue per user uplift.
Led a strategic initiative to integrate loyalty programs post Gojek-Tokopedia merger, resulting in a 20% increase in Gojek transactions and a 60% uplift in Tokopedia transactions.

Zomato

Product Consultant - Loyalty & Retention Initiatives

Nov 2020 – Feb 2021 · 3 mos

3 months gig to deepdive into loyalty & user retention space through credit card concept
Launched Edition (Beta) - Credit card for foodies in partnership with RBL bank to drive user loyalty. Signed up initial 20k users for Edition & Edition black beta program

Data AnalysisUser Experience (UX)Market ResearchTeamworkNew Product RolloutCommunication+2

1mg

Lead Product Manager - Consumer Growth & Payments

Dec 2017 – Mar 2021 · 3 yrs 3 mos · Gurugram, Haryana, India

Led cross-functional teams to develop the 1mg Care Plan subscription program.
Executed a GTM strategy, acquiring 100K subscribers with a ~40% retention rate, contributing to 40% of monthly revenue.
Launched strategic pilots like DoctorPlus with Zyla and a glucose monitoring program with Abott India.
Revitalized the referral program, achieving 200x growth in new user signups.
Managed a team to enhance payment conversion rates across all consumer apps & website
Introduced new payment experiences & partners, improving the payment success rate by 20%

Ojaswi hospitality

Chief Operating Officer

Jan 2017 – Dec 2017 · 11 mos · Gurugram, Haryana, India

Established and operated two boutique resorts, ranked No.1 on TripAdvisor and Holiday IQ.
Led a team of 50+ employees, driving revenue growth and operational efficiency.
Achieved 30% occupancy and ~4.5K room nights in the first year of operation.

Data AnalysisTeamworkCommunication

Snapdeal

Product Manager - Consumer Growth

Mar 2014 – Feb 2017 · 2 yrs 11 mos · New Delhi Area, India

Launched initiatives to boost Snapdeal iPhone app conversion rates by ~25%.
Implemented personalization on home page across app, website, and mobile site.
Ideated and launched iPad app, featured in "Best New Apps" and App Store home page.
Redesigned Return/Exchange flows, reducing customer care calls per order by 30%.

Mghworld

Product Manager - Hotel SAAS

Jun 2013 – Mar 2014 · 9 mos · Noida Area, India

Developed a SaaS-based central reservation system to automate hotel inventory and real-time rate distribution, used by 6000+ hotels and connected with 100+ channel partners.
Launched a rate planner and intelligence tool, increasing pilot hotel sales by 40 room nights in 6 months.