Sep 2023 – Aug 2025 · 1 yr 11 mos · Jaipur, Rajasthan, India · On-site

• 1)Handling 25-30 Manpower for the enrollment of new clients
• 2)Grow merchant network by driving acquisition and servicing to attract and retain them
• 3)Drive quality in execution by audits and review mechanisms
• 4)Ensure payout closure and NOC from BDEs and FLs/TLs for all payments
• 5)Monitor competition within assigned territory and share inputs with the leadership team ? Drive acquisition and winbacks productivity to ensure the right ROI
• 6)Ensure brand visibility in assigned territory leveraging collaterals provided by the organization
• 7)Participate in promotional events and other Blitz activities to cultivate customer relationships.
• 8)Facilitate hiring of BDEs/ TLs to ensure 100% manning in their territories
• 9)Onboard and provide on-the-job-training to the front line sales team to improve performance
• 10)Work towards retention and engagement of the front line sales team
• 11)Drive execution rigor by being in the market and observing BDE's/TLs ? Motivate the team by regularly, communicating about monthly schemes and incentives.

Aug 2022 – Oct 2023 · 1 yr 2 mos · Jaipur, Rajasthan, India

Aug 2021 – Aug 2023 · 2 yrs · Jaipur, Rajasthan, India

• 1) Launched online ordering in 5 cities and handled their operations & closure of cities
• 2) Responsible for managing operations of 5 cities of Rajasthan
• 3) Managed a fleet of 400+ Delivery Partners cumulative in all cities
• 4) Ensured successful takeover of Swiggy operations and retention of their riders
• 5) Managing delivery partner fleet within the assigned clusters. Closely track driver logins and ensure supply availability and positioning as per the demand projections
• 6) Re-engagement of inactive drivers. Conduct field support within assigned clusters to reduce driver churn
• 7) Regular ATL & BTL activities for new merchants & delivery partners
• 8) Gigs launch and slots capacity planning

Apr 2020 – Sep 2021 · 1 yr 5 mos · Ajmer, Rajasthan, India

• 1) Decided the route map for the campaign, allocated the manpower, and established the performance
• specifications & cost
• 2) Kept track of market trends & segment strategies and benchmarked products & offerings against that of key competitor.
• 3) Trained the commercial team which eventually resulted in the achievement of 115% of the target
• 4) Monitored inventory and formulated strategies to reduce inventory carrying costs.
• 5) Worked diligently with Channel Partners in Ajmer Region, built their business plans & strategies.

May 2019 – Jul 2019 · 2 mos · Jaipur Area, India

• Project Title - Market combing for lead generation
• 1) Lead Generation
• 2) Developing communication strategy for rural market (Rajasthan)
• 3) Digging information as a Ghost-Shopper
• 4) Time management

Jan 2019 – Jan 2019 · 0 mo · New Delhi Area, India

• Project Title- Understanding Consumer Behavior
• 1) Gained knowledge on various aspects of modern trade
• 2) Converted 90% of prospects
• 3) Comparing the competitor’s policy
• 4) Met 1500 people.

Nov 2018 – Dec 2018 · 1 mo · Agra, Uttar Pradesh, India

• Project Title: Enhancing Customer Experience
• 1) Understood the ground level operational processes
• 2) Handled day to day operations at Oyo hotels and
• 3) monthly report
• 4) Curbed revenue leakage at the property
• 5) Enhanced monthly GX reports

Jan 2018 – Jun 2018 · 5 mos · Sikar, Rajasthan, India