Jul 2018 – Jan 2021 · 2 yrs 6 mos · San Francisco, California

Jan 2018 – Jun 2018 · 5 mos · San Francisco, CA

• Designs and manages all global HR Dashboards in Tableau Server to support c-suite and global HR with workforce planning decisions and employee life-cycle insights + analytics.
• Acts as the functional expert for HR analytics. Support Firmwide business initiatives (e.g., workforce planning, succession planning, talent management, talent acquisition, total renumeration, etc.) by collecting and consolidating data, performing statistical analysis, and summarizing/ reporting results and key trends.
• Prepares and delivers oral and written presentations for HR leadership on performance success and improvement opportunities. Consults with HR leaders on what questions to ask and how to tie results to business impact.
• Keep current/ up-to-date on functional, industry and labor market trends and oversee external benchmark efforts to stay abreast of developments in the application and use of analytics and industry standards.
• Manage and centralize requests for data and analysis from HR, leadership, and colleagues, resulting in creation of programs, reports, and/or metrics to meet user needs and business requirements.
• Oversee the consistent application of workforce data definitions and attributes, and consults with FW and regional HR colleagues and leadership insuring the proper and effective use of people data and metrics.
• Consult with HR on how to understand and leverage HR metrics; assist in development of analytics capability building across HR.
• Develop and maintain the people analytics framework, including standard metrics and definitions, to ensure information and insights are relevant to the current business challenges.
• Identifies areas for data quality enhancements and operational improvements through reporting insights, system audits, and data entry process reviews.

Sep 2016 – Dec 2017 · 1 yr 3 mos · San Francisco, CA

• Designs and manages all global HR Dashboards in Tableau Server to support c-suite and global HR with workforce planning decisions and employee life-cycle insights + analytics.
• Acts as sole administrator of Taleo Business Edition ATS, including performing all system configurations for quarterly releases + optimization, providing tier 1 end-user support and training, and writing all recruiting reports.
• Lead + supports various data standardization projects (roles + titles alignment, establishing audit guidance, data mapping for turnover/retention analysis, preparation for applicant tracking, learning + performance management system implementations, etc.).
• Delivers global trainings for all ATS users, including new user accounts, Oracle system releases, and reporting/metrics.
• Creates and manages incoming report requests for Workday HRIS, Taleo ATS, and Saba LMS.
• Designed, tested, and configured a mobile-enabled career center and project managed transition between legacy site to new site.
• Designed, tested, and configured an internal career center, and project managed the global roll out across the firm.
• Acts as co-administrator for Saba/TalentHub; configured and tested all annual reports for performance management reviews.

Feb 2014 – Sep 2016 · 2 yrs 7 mos · San Francisco, CA

• Leads in the design and execution of various talent related programs (e.g. employee referral campaigns + platform role out, interviewer, recruiter + hiring manager training, candidate communications, talent brand development, social media strategy).
• Successfully created and project managed a global HR Dashboard in Tableau to help leaders, HR staff and stakeholders with workforce planning decisions and employee life-cycle analytics.
• Partners with HRIS team to configure Taleo for updates and system optimization, including improved user experience and data integrity.
• Develops and delivers global trainings for all ATS users, including new users, Oracle system releases, and reporting/metrics.
• Utilizes the firm’s HRIS, Applicant Tracking and Finance systems to extract and report on metrics to measure our investment in talent acquisition and aggregate results for review by leadership.
• Manages the Gensler Alumni Program, which includes moderating the gAlumni group on LinkedIn and the distribution of the firm’s quarterly alumni newsletter.
• Researches, analyzes data and prepares reports and presentations as needed to support stakeholders across the organizational matrix (both regional leadership and Firmwide leadership) regarding HR initiatives.
• Leads and support various Firmwide HR projects. Projects span the HR and talent management platform and require collaboration with HR professionals across the firm (including improving Firmwide onboarding process, creating a global new hire intranet page, developing Tableau dashboards for HR, leading LinkedIn profile improvement courses, etc.)
• Supports the development of the firm’s talent acquisition strategy, including processes and tools which reinforce the Gensler brand, values and culture.
• Creates and maintain project charters and documents: surveys, spreadsheets, documents, presentations, and web/SharePoint pages.
• Assists with project communications, change management strategies, vendor relationships and selection.

Sep 2012 – Feb 2014 · 1 yr 5 mos · San Francisco, CA

• Provided day-to-day support for two Human Resources Business Partners, an HR Market Leader, supervisors, over 1,200 employees within the geographic market, and point of contact for various agency and systems vendors.
• Participated in vetting discussions with Employee Relations to resolve issues regarding attendance, tardiness and basic performance issues. Participate in written, final written and termination meetings with HR Partners and employees.
• Answered general immigration and visa questions from supervisors. Initiated immigration support through immigration counsel.
• Liaised with supervisors and staffing team to meet staffing goals. Assist in non-employee recruiting and hiring process with staffing agency for temporary assignments by screening resumes and setting up interviews.
• Advised and provided counsel to business leaders to successfully drive the on-boarding process for independent contractor assignments and contingent hires including completing appropriate documentation and processes.
• Processed and audits changes in MeritNET, Human Capital Connects and PeopleSoft through data entry of merit increases, incentive pay, promotions, job codes, supervisor changes, FTE/schedule changes, etc.
• Initiated and lead Rising Professionals Business Resource Group and initiated Northern California Mentoring Committee; planned and hosted events including business trivia mixer, speed mentoring, and LinkedIn profile optimatization.
• Responsible for PeopleSoft reporting including capturing overtime use, headcount/attrition/turnover reports, ad hoc reports, etc.
• Completed an I-9 archiving project that resulted in state tax credit of over $650,000
• Team member for year-long Supervisory Excellence project, tasked with developing and delivering national and market wide supervisor trainings on topics such as: Feedback Essentials, Mid-Year and Year-End Performance Evaluations, Goal Setting, Career Development, etc.

Feb 2010 – Sep 2012 · 2 yrs 7 mos

• Drafted and updated company-wide job descriptions and employee handbook, and helped to implement current compensation survey materials based on position descriptions.
• Responsible for company recruitment (including interviews, offer letters, and candidate materials) and posting all open jobs through recruiting programs and resources, such as Taleo, Monster, Dice, Craigslist, SFHP website, SFHP intranet, industry organizations, college career centers, alternative language magazines and newspapers.
• As a member of the event planning committee; set agendas, took minutes for finance department meetings and employee advisory committee meetings. Helped to create and schedule ongoing management and individual contributor trainings.
• Provides day-to-day support for Human Resources Business Partner, Human Resources Executive, over 130 employees, insurance brokers, and various external vendors.
• Created, maintained, organized, and audited employee personnel records.
• Streamlined interdepartmental new hire on boarding and separation processes; provided first day orientation, managed quarterly company new hire orientation, acted as primary benefit administrator, and completed exit interviews.
• Responsible for HRIS reporting including maintenance of emergency contacts for business continuity plan, capturing affirmative action data, headcount reports, department budgeting, ad hoc reports, etc.
• Responded to, created, and completed paperwork for all employee verifications and employee benefits requests and questions.

Jul 2008 – Nov 2009 · 1 yr 4 mos · San Francisco, CA

• Created, maintained, organized, and audited employee personnel records.
• Assembled new hire offer, benefits, equity grant, and termination materials.
• Helped to create an online library of core global employment documents.
• Evaluated multiple aspects of I-9 compliance and file room internal reviews.
• Compiled and ran PeopleSoft and Excel reports based on internal review requests.
• Assisted and managed a temporary employee for a personnel records archiving project.
• Performed other projects as needed, including creation and maintenance of tracking documents related to immigration and contingent workforce needs.
• Supported the staffing department on an interim basis with scheduling interviews, creating requisition files, and generating offer letters.
• Responded to, created, and completed paperwork for employment verifications and new employee processing.
• Developed a new employee orientation feedback survey for the Human Resources, Information Technology, Security, and Business Affairs departments.

Jun 2007 – Aug 2007 · 2 mos · San Francisco, CA

• Responsible for constructing weekly consumer and retail industry newsletter.
• Prepared presentations for prospective clients, attended client meetings and conference calls.
• Researched venture capital opportunities.
• Created comparable financial and trading analyses for public companies.
• Gained understanding in consumer retail, semi-conductor, and digital media industries.