Aug 2023 – Present · 2 yrs 10 mos · Charleston, South Carolina, United States

• Advises both employees and management regarding employee relations policies, procedures, and documentation.
• Researches, identifies, and analyzes specific employee relations concerns and makes appropriate recommendations to client management.
• Uses well developed skill in influence and persuasion to provide advice regarding performance management/disciplinary procedures per established HR policy and practices to senior managers within the organization.
• Conducts investigations and creates thoughtful, defensible, and well-balanced responses to employee concerns and ethics allegations.
• Creates reports and conducts internal audits as they pertain to Employee Relations data and processes; provide recommendations.
• Promotes proactive and positive employee relations practices across the organization to drive engagement and minimize risk.
• Assists in resolving difficulties and conflicts between supervisors and employees including, but not limited to the following:
• HIPAA
• Joint Commission
• Discipline/Corrective Action
• Complaints of Harassment
• Complaints of Discrimination
• Professionalism
• MUHA Grievance Process
• Family Medical Leave Act (FMLA)
• Paid Parental Leave
• Workplace disputes
• Unemployment
• American's w/ Disabilities Act (ADA)
• Leaves of Absence
• Wage/ Hour Complaints
• Department of Labor Investigations
• Affirmative Action
• Compliance with Employment Laws
• Equal Employment Opportunity Co.
• Commission Charges of Discrimination

Aug 2022 – Aug 2023 · 1 yr · Charleston, South Carolina, United States

• Responsible for overall management and leadership of MUSC Hospital Physician groups (Neonatology, Emergency Medicine, Critical Care, Neurology & Psychology/ Behavioral Health) including business operations, financial management, human resource management, information management, patient care systems, and quality management.
• Provide consistent leadership and maintain excellent interpersonal relations with physicians and administrative staff while continually working to increase and maintain interaction of physicians into the MUSC Health System.
• Assume role of Employee Relations for over 80 Physicians and Advanced Practice Providers.
• Main Point-of-Contact for conflict resolution and keeping and maintaining compliance for all Providers.
• Maintain employee records and documents for compliance.
• Work with leadership to relay emotions and needs of employees and come to resolutions that allow them to work to the best of their ability.
• Complete and present KPI’s on all MCP Hospital Based Practices to Chief leadership.
• Manage 5 different departments across 11 different locations.
• Manage over 90 Physicians and Advanced Practice Providers.
• Oversee and prepare departments for implementation of new sites, strategy, and team members.
• Attend top leadership meetings with all MCP Divisions, to discuss key performance metrics, plans for improvement, and new asks.