Binod Kumar

Director of Engineering

Gurugram, Haryana, India14 yrs 10 mos experience

Highly Stable

Key Highlights

Over 11 years of experience in Logistics and SCM.
Proven leadership qualities and team performance focus.
Strong expertise in customer engagement and operations management.

Stackforce AI infers this person is a Logistics and Supply Chain Management expert with strong operational leadership skills.

Contact

Skills

Core Skills

Operations ManagementSupply Chain ManagementProject ManagementCustomer SatisfactionStrategic Planning

Other Skills

Analytical SkillsBusiness Growth StrategiesCustomer RetentionE-commerce OptimizationGrowth StrategiesNegotiationRevenue & Profit GrowthSupply Chain OperationsStrategyInterpersonal SkillsRelationship BuildingCommunicationTeamworkMarket ResearchInternational Business

About

Hi, I am a dynamic and multitasking person. I have core competencies in Logistics and SCM and have 11+ years of experience in the same field . Customer engagement, Quotations and Negotiations, Budgeting, Agreement sign-off, timely payments collections, future business expansion strategies, planning the provision vs actual revenue etc are the Key roles other than the Daily Customer queries related to ops planning. I firmly believe in team performance and always support my team as a team player having the Leadership Qualities to take things forward and accomplish the desired results. Organizing a lots of events during my college days have always helped me in getting closer to every individuals who are either participating or available as Audience of the events. My Hobbies are Playing Football, Volleyball and other Sports Activities. I am a quick thinker and decision maker and would like to explore my knowledge in the field of Logistics and Supply Chain management.

Experience

14 yrs 10 mos

Total Experience

4 yrs 6 mos

Average Tenure

1 yr 7 mos

Current Experience

Prozo

Director - Central Operations

Nov 2024 – Present · 1 yr 7 mos · Gurugram, Haryana, India

Dtdc express limited

2 roles

Senior Manager Operations: 3PL & Fulfillment

Apr 2024 – Nov 2024 · 7 mos

Analytical SkillsBusiness Growth StrategiesCustomer RetentionE-commerce OptimizationGrowth StrategiesNegotiation+4

Key Account Manager

Aug 2021 – Jun 2024 · 2 yrs 10 mos

Handling the hardcore operations and dealing with multi brands for 9+ years in the organizations and supported the company to grow in difficult situations..
Looking forward to use the skills and expertise in the new environment and contribute in success of Organization.

Analytical SkillsProject ManagementCustomer SatisfactionStrategyStrategic PlanningSupply Chain Operations+3

Awl india pvt ltd

4 roles

Manager of Operations

Aug 2019 – Jan 2022 · 2 yrs 5 mos

Project ManagementCustomer SatisfactionStrategyStrategic PlanningSupply Chain OperationsInterpersonal Skills+2

Assistant Manager

Promoted

Jul 2017 – Aug 2019 · 2 yrs 1 mo

Project ManagementStrategyStrategic PlanningInterpersonal SkillsRelationship BuildingCommunication

Team Leader -CRM

Promoted

May 2015 – Jul 2017 · 2 yrs 2 mos

Project ManagementInterpersonal SkillsRelationship BuildingCommunication

Executive (CRM-Operations)

Apr 2013 – Mar 2015 · 1 yr 11 mos · Gurgaon, Haryana

Handling Customers and provide them with best services, that's the main component of CRM profile.
1.Handling daily operational activities for dispatches and data management.
2. Keep an eye on Inward, Outward and Stock in the systems as well as tally the same with physical stock.
3. Client co- ordination, giving instructions to warehouses for timely as well as correct dispatches.
4. Keep every data regarding dispatches through courier, LTL and FTL movements of goods.
5. Providing the shipment tracking report every morning to customers.
6. Analysing among Vendors for best services with cost effectiveness and checking contracts for better results.
If your customers are happy then you will grow at a very faster pace.

Relationship Building

Sports line pvt ltd.

Summer Intern

May 2012 – Jul 2012 · 2 mos · Peeragarhi (Delhi)

Successfully completed my Summer Internship at Sports Line Pvt Ltd.
Area of Training:- Supply Chain Management and Export -Import Documentation.

Iilm-gsm

Post Graduate Diploma In International Business

Jun 2011 – Apr 2013 · 1 yr 10 mos · India

Post Graduate Diploma in International Business with subjects like IBM, I Trade Procedure & Documentation, Logistics, I Service Marketing, Inventory Management, Marketing, Business Law etc.