Kavya Shree R

Operations Associate

Bengaluru, Karnataka, India5 yrs experience

Highly StableAI Enabled

Key Highlights

Expert in Trust and Safety with extensive compliance experience.
Proven track record in safeguarding digital content integrity.
Skilled in cross-functional collaboration for regulatory compliance.

Stackforce AI infers this person is a Trust and Safety professional in the E-commerce and Digital Content industry.

Contact

Skills

Core Skills

ComplianceTrust And SafetyContent Auditing

Other Skills

SQLJSON attribute analysisfraud detectiondata validationhigh-volume ASIN managementSharePoint ToolAttention to Detailuser safetyProduct ManagementContent ManagementUser complianceSensitive InformationCommunicationRisk ReportingCase Management Services

About

Amazon Prime Video relies on the expertise of our team to foster a safe and engaging digital environment. As a Senior Trust and Safety Associate, I help safeguard content integrity and ensure user trust by driving compliance across the platform. With a Bachelor of Commerce from St. Claret College, my skills in trust and safety, content auditing, and user compliance are instrumental in upholding secure digital spaces. I aim to contribute to a safer online experience through collaboration and innovative safety measures.

Experience

5 yrs

Total Experience

2 yrs 6 mos

Average Tenure

Current Experience

Amazon

4 roles

Legal Associate

Oct 2025 – Mar 2026 · 5 mos

Validated 250+ daily product listings across 16 global marketplaces, ensuring 100% adherence to hazardous material (Hazmat) and legal regulations. Utilized SQL and JSON attribute analysis to identify recurring abuse patterns and fraudulent catalog entries, driving data-informed business actions. Safeguarded marketplace integrity by proactively identifying and removing prohibited listings that violated platform safety and global trade policies. Managed complex regulatory escalations by collaborating with Legal, Policy, and Vendor Management teams to reach rapid, compliant resolutions. Maintained a 98%+ quality accuracy score by performing rigorous catalog data validation and high-volume ASIN management. Initiated methodology improvements for fraud detection, resulting in significantly improved accuracy for high-risk product classifications. Architected a Standard SharePoint Tool that automated query triggers and data backups, replacing legacy systems and centralizing global team communication.

SQLJSON attribute analysisfraud detectiondata validationhigh-volume ASIN managementSharePoint Tool+2

Senior product compliance operations associate

Promoted

May 2025 – Mar 2026 · 10 mos

Attention to DetailComplianceuser safetyProduct ManagementTrust and Safety

Safety Representative

Nov 2024 – Oct 2025 · 11 mos

Executed a rigorous 12-step review process for Kids content, including Title Image/Translation, Meta Data, Synopsis, and Video Title checks for 1,000+ active titles. Conducted timestamped rechecks for foul language and sensitive dialogue across multilingual content to ensure a safe environment for younger audiences. Reduced query resolution time and manual tracking latency by implementing automated trigger emails for internal stakeholders. Performed deep-dive reviews of synopses and video content from a parental perspective to filter out borderline or controversial content not suitable for children. Led weekly calibration sessions with Program teams and 3rd-party resources to align on kids Appealing standards and third-party data accuracy. Managed multilingual content pipelines across 16+ global marketplaces, reducing total Turnaround Time (TAT) from 72 hours to 48 hours for high-priority inflows.

Senior Trust and safety associate

Nov 2024 – May 2025 · 6 mos

Senior Trust and Safety Associate at Amazon Prime Video | Content and Product Policy Enforcement

Content ManagementUser complianceContent AuditingSensitive InformationTrust and Safety

Accenture

2 roles

Trust and safety associate

Jan 2021 – Oct 2024 · 3 yrs 9 mos

Seasoned Content Moderator and Trust and Safety Specialist with 3.10 years of experience safeguarding user well-being and maintaining the integrity of platforms by mitigating harmful content. Skilled in upholding compliance and fostering secure digital environments

Content ManagementUser complianceContent AuditingSensitive InformationTrust and Safety

Trust Associate

Jan 2021 – Oct 2024 · 3 yrs 9 mos

Reviewed 300–500+ pieces of controversial video/image content daily, identifying violations of hate speech, harassment, and graphic violence policies. Applied specialized ALE Tactics to neutralize deceptive financial scams (Crypto/Binary Options) and healthcare fraud involving unverified claims. Identified and removed high-risk content using signals for gruesome body depictions, weapon brandishing, and 'Mutilation' tactics to maintain platform safety. Detected emerging obfuscation tactics, including image/text defuscation and disguised thumbnails, and escalated findings to global policy teams. Targeted and removed 'User Trust' scams, including Green Card/Visa lottery fraud, company-related impersonation, and misleading charity ads. Conducted detailed quality control (QC) checks on peer reviews to ensure 100% alignment with evolving Standard Operating Procedures and internal audit standards. Consistently exceeded productivity and quality SLAs, maintaining a top-tier 98% accuracy rate during peak content volume periods.