Gayathri Ramesh

Operations Associate

Bengaluru, Karnataka, India8 yrs 9 mos experience

Highly StableAI Enabled

Key Highlights

23% YoY NMV growth during marquee sales
50% increase in catalog inflow
44pp improvement in Seller NPS

Stackforce AI infers this person is a Strategy and Operations professional in high-growth startups.

Contact

Skills

Core Skills

Customer ExperienceStakeholder ManagementBusiness GrowthCategory ManagementNegotiationBusiness Analytics

Other Skills

Customer Satisfaction (CSAT)Team LeadershipPrompt EngineeringProduct StrategyStrategic PlanningAssortment StrategiesCost Savings StrategiesPrice OptimizationNet Promoter ScoreClaims ManagementGo-to-Market StrategyContract NegotiationProject ManagementSQLR

About

I am a strategy and operations professional with 6+ years of experience in consulting and scaling marketplace operations in high-growth startups. At Meesho, I led cross-functional programs across business growth, category assortment, pricing optimization, and seller experience (CX), directly owning P&L outcomes and platform NMV impact. Key achievements include driving 23% YoY NMV growth during marquee sales, 50% increase in catalog inflow, and a 44pp improvement in Seller NPS. I thrive in fast-paced, 0 to 1 environments that demand clarity, rigor, and execution. With expertise in GTM, stakeholder management, and data analytics (SQL, Excel, BI tools), I enjoy solving ambiguous problems and building scalable systems that unlock growth.

Experience

8 yrs 9 mos

Total Experience

1 yr 9 mos

Average Tenure

Current Experience

Meesho

3 roles

Manager - Fulfilment & Experience

Apr 2025 – Nov 2025 · 7 mos

● Drove 10pp improvement in SSAT - Enabling quick & transparent fraud checks on orders received
● Setting up automated support ticketing flow to enable faster issue identification & ticket resolution

Customer Satisfaction (CSAT)Team LeadershipPrompt EngineeringProduct StrategyStrategic PlanningStakeholder Management+1

Business Manager - Seller Growth & Experience

Promoted

Jul 2023 – Mar 2025 · 1 yr 8 mos

● Business Growth: Led 8-member team driving marquee sale events (supply side), contributing ~20% of platform NMV. Launched Meesho’s first Holi Mega Sale.
● Customer Experience: Improved Seller NPS from -50 to -6 (best in Meesho) through transparent claims, better order and payout realization and improved support
● Category & Assortment: Drove 50% increase in catalog inflow by designing GTM for long-tail activation
● Pricing Optimization: Delivered ~2.5% platform price drop and 0.8% NMV uplift via claim workflow optimization and 3PL reimbursement programs
● Leadership & Stakeholder Mgmt: Partnered with CXOs and cross-functional teams (Product, Analytics, Finance, Legal) to deliver scalable GTM programs

Assortment StrategiesCost Savings StrategiesPrice OptimizationNet Promoter ScoreClaims ManagementCategory Management+3

Associate Manager, Strategy & Operations

May 2022 – Jul 2023 · 1 yr 2 mos

Fast track promotion in ~1 year

Gep worldwide

Senior Consultant

Aug 2021 – Apr 2022 · 8 mos · Mumbai, Maharashtra, India

Led RFP process to identify potential partners to establish a streamlined pharma distribution network in emerging Asia markets
Drove negotiations in 7 markets on $110M annual media spend with a global media agency to formulate 2022 commercial contracts

NegotiationContract NegotiationProject Management

Indian school of business

Vice President, Consulting Club

Jul 2020 – Aug 2021 · 1 yr 1 mo

Elected to co-lead the largest student club at ISB

Zs

2 roles

Decision Analytics Associate Consultant

Jan 2020 – Feb 2020 · 1 mo

SQLBusiness AnalyticsRMicrosoft ExcelBusiness Strategy

Decision Analytics Associate

May 2017 – Dec 2019 · 2 yrs 7 mos

Client-facing analytics experience in driving marketing strategies and business growth decisions for a Fortune-500, $26B US pharma firm
Advised D2C campaign investment through multi-channel marketing analytics
Formulated test & control analysis of digital marketing campaigns to optimize consumer targeting
Enhanced brand website design and performance through daily website traffic analysis
Developed launch and targeting strategy for healthcare social media marketing campaigns
Aided launch of geo-targeted healthcare display advertisements
Proficiency in SQL, Tableau, R-language

Kerala electrical & allied engineering co. ltd.

Intern

Jun 2015 – Jun 2015 · 0 mo · Cochin Area, India

The literary & debating club, nit-calicut

Joint Secretary

Mar 2015 – Mar 2016 · 1 yr · Calicut Area, India

Co-led team of 32 members facilitating literary competitions and debate panels
Designed and launched NITConnect: a one-stop website to guide 1000+ new admits to NITC Campus