May 2021 – Dec 2024 · 3 yrs 7 mos

• Leading the client-side Outlook M365 Groups including Copilot (GenAI) initiatives for Groups and owning the platform charter for security and compliance in collaboration with partners in Redmond.
• Co-owned the authoring charter for Word Web including lists, styles, shortcuts, internationalization and addins extensibility

Jun 2018 – May 2021 · 2 yrs 11 mos

• Owning product roadmap for Retail Technology Team supporting 600+ Offline Stores which cater to 80% of the Lenskart customers.
• In-Store experience
• Shipping seamless instore & Omnichannel experience for Lenskart customers
• Led the personalization and simplified the usage of the loyalty program
• Order management system (OMS)
• Enabling seamless payment experience for customers
• Enabled buy anywhere, return anywhere & add power for skip power cases
• Shipped auto-replenishment inventory system
• Partner experience
• Built the tech for partner platform grounds up
• Built payout, auto reconciliation system for compliance & audit

Jul 2017 – Jun 2018 · 11 mos

Jul 2016 – Jul 2017 · 1 yr · Bengaluru Area, India

• Product owner of Zoom Airport responsible for launching it across the platforms, new cities & ensuring its growth in existing cities. Part of the growth team responsible for improving customer retention & repeat velocity.

Jun 2015 – Jul 2016 · 1 yr 1 mo · Bangalore

• Deriving actionable insights by tracking health of business like Attach Rate enabling decision making by executive leadership team
• Identified after point of sale abuse of warranty by client customers and enforced policy changes in the warranty design
• Performed analysis to assist Asset Resale Business with pricing & targeting of customers focussed on customer retention
• Awarded Dell Bronze Award for optimization and content standardisation of Global Support & Deployment related reports.

Apr 2014 – Jun 2014 · 2 mos · bangalore

•  Developed the vendor scorecard for mobiles category for automating the process of procurement and supplier selection
•  Formulated SKU level selection model for the retail arm of Flipkart to achieve optimum working capital revenue share
•  Analysed and Proposed recommendations for improvement of the In Stock metrics for mobiles and entertainment category

Jul 2011 – May 2013 · 1 yr 10 mos · Bengaluru Area, India

• Worked with Switching & Routing Technology Group(SRTG), Cisco Systems as development testing engineer for G.SHDSL Technology Group.
• Achieved signiificant reduction in overall manual effort by scripting and automation for the owned Security and Ethernet features
• Responsible for significant increase in uptime of the Regression Test bed by designing the test-bed and optimizing the lab resources
• Mentored experienced contract engineers and came up with ramp-up plan for the new hires of Digital Subscriber Line team
• Worked on the Symmetric High-Speed Digital Subscriber Line (SHDSL) technology as software development testing engineer
• Worked with teams across geographical locations (especially US) and provided critical customer support in resolving their issues
• Awarded CAP (Cisco Achievement Program), Cisco Star(management recognition), Cisco Spark (Peer Recognition) during my stint at Cisco for my excellent work

Jul 2010 – Dec 2010 · 5 mos · Bengaluru Area, India

• Worked on the project"Electrical Modeling of Lithium ion Cell" - implementation of optimization algorithms in the project on Hybrid Vehicle using MATLAB to find parameters of model and got a unique opportunity to work in a cross-cultural team.