Benoit Parra

Business Development Executive

France10 yrs 10 mos experience

Key Highlights

Achieved 900% ARR growth in under two years.
Ranked among the top sellers worldwide multiple times.
Expert in driving customer-led growth in SaaS.

Stackforce AI infers this person is a SaaS Customer Success expert with a strong sales background.

Contact

Skills

Core Skills

Customer SuccessSales

Other Skills

Account ManagementSaaSMarket StrategyCustomer EngagementAnalytical SkillsSales ProcessBusiness DevelopmentEnglishDashboardBusiness AnalyticsBusiness IntelligenceDatabasesCloud ComputingWeb 2.0E-business

About

I work with SaaS leaders at Planhat, helping them rethink post-sales, retention, and value delivery. On The-Outcome-Economy.com, I share observations and ideas about the economic shifts transforming software, from AI to the convergence of products, services, and customer outcomes.

Experience

10 yrs 10 mos

Total Experience

Average Tenure

Current Experience

Planhat

3 roles

Mid Market Account Executive

Promoted

Jan 2024 – Present · 2 yrs 5 mos

Building the future of AI-enabled CS
___________________________________________________
About my position : launching Planhat on the French market in 2021
About my performance :
900% of ARR growth in less than 2 years (from 5 figures ARR to 7 figures ARR)
2022 : TOP 3 seller WW
2023 : TOP 5 seller WW
2024 : TOP 5 seller WW
2025 : TOP 4 seller WW & Biggest deal in terms of ACV (1.3m)

Customer SuccessSalesAccount ManagementSaaS

Senior Account Executive

Oct 2022 – May 2025 · 2 yrs 7 mos

Founding Account Executive

Feb 2021 – Oct 2022 · 1 yr 8 mos

Appvizer

Founding Customer Success Manager

Feb 2020 – Feb 2021 · 1 yr

Expansion of a customer portfolio
Setting up tools, process, best practices around Account Management & Customer Success

Customer SuccessAccount Management

Agent paper

Agent Paper

May 2018 – May 2020 · 2 yrs · Région de Montpellier, France

Fun project with my partner after 7 years in the same company (and beeing acquired): opening two physical stores in Montpellier.
Agent Paper offers creative leisure items for children and adults made from recycled materials.

Zendesk

Account Executive

Oct 2015 – Oct 2017 · 2 yrs · France

Continue BIME business unit after our acquisition by Zendesk company.

Bime analytics

2 roles

Account Executive & Account Manager & Sales Team Lead (multiple hat in startup ;)

Jan 2013 – May 2016 · 3 yrs 4 mos

Founding Account Executive & Account Manager (multiple hat in startup ;)

Oct 2010 – Dec 2012 · 2 yrs 2 mos

BIME was a modern powerful Business Intelligence platform. Bime was bought in October 2015 by Zendesk. I continued to sell Bime as a standalone solution until the end of 2018.